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Worksheets

Communication

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Q 1. To process of talking or writing to another person is called _____________.

a)

E-mail

b)

communication

c)

fax

d)

newspaper

2.

Q2. Who collects the letters from a letter box ?

a)

doctor

b)

teacher

c)

postman

d)

nurse

3.

Q3. Which of these are means of mass communication ?

a)

Telephone

b)

letter

c)

fax

d)

magazine

4.

Q4. We can write e-mails from the _______________ using the internet.

a)

computer

b)

letters

c)

newspaper

d)

radio

5.

Q 6. Which of the following is not a personal communication ?

a)

letters

b)

telephone

c)

newspaper

d)

E-mail

6.

Q7. Which of the following is the slowest means of communication ?

a)

mobile phone

b)

postcard

c)

e-mail

d)

fax

7.

Why means of communication important for us?

a)

To learn more about outer world

b)

To understand each other better

c)

To bring people closer

d)

All of these

8.

A television is a means of communication.........

a)

Visual

b)

Written

c)

Audio

d)

Audiovisual

9.

Communication is defined as: the exchange of information, feelings, thoughts, or ideas.

a)

True

b)

False

10.

Communication involves the following elements:

a)

sender

b)

message

c)

receiver

d)

feedback

e)

all the above

11.

Touch is a form of communication we talked about in class?

a)

True

b)

False

12.

Choose ALL the interventions you would use in order to communicate with a patient who is deaf:

a)

use writing material

b)

use sign language

c)

use braille

d)

face them so they can read your lips

13.

In some cultures it't not acceptable to look another person in the eyes. They consider it rude.

a)

True

b)

False

14.

It's important when you're communicating with someone to not send mixed messages. A mixed message is when your words say one thing but, your body language says another:

a)

True

b)

False

15.

Active listening involves:

a)

asking questions

b)

repeating back what the other person said

c)

making eye contact

d)

all the above

16.

Communication involves conveying a message from one person to another through:

a)

writing

b)

speech

c)

tone of voice

d)

all the above

17.

Examples of effective listening skills include:

a)

eye contact

b)

facing the person who's speaking

c)

asking questions

d)

all the above

18.

Assertive speakers are those who share honest expressions of his/her own feelings, needs and wants while respecting those of others:

a)

True

b)

False

19.

Which of the following are examples of poor listening skills: (choose all that apply)

a)

looking at the floor while someone is speaking to you

b)

texting on your phone

c)

making eye contact

d)

asking questions

20.

Effective communication skills are only important now, while your in school:

a)

True

b)

False