WorksheetsAccounts POD - Knowledge Session - March 8
Total questions: 8
Worksheet time: 4mins
What does "POD" In Accounts POD stands for?
People On Demand
Provision On Demand
Person On Demand
Park On Daylight
Which related Catalog Item below is not Handled by Accounts POD Team?
Name Change (Active Directory)
Microsoft Visio Premium License
CARMS
WebEx Meeting
Which related Catalog Item below is not Handled by Accounts POD Team?
Modify a Shared Mailbox
Microsoft Project Premium License
Microsoft Power BI Pro License
Adobe Acrobrat Pro License Subscription
Which is not applicable when submitting a new ticket?
Submit an appropriate Catalog Item in MyIT Portal
Contact the ITService Desk via their email ITServicedesk@emerson.com
Contact the ITSS Accounts POD Team directly at their email ITSS.AccountsPOD@Emerson.com
Which Catalog Item should I submit if I need a Microsoft Visio License that can activate my Visio desktop app?
Microsoft Visio Pro License
Deactivate Microsoft Visio Pro
Microsoft Visio Premium License
Microsoft Project Premium License
Which Catalog Item should I submit if I need a Microsoft Project License that can activate my Project desktop app?
Microsoft Project Essential
Deactivate Microsoft Project
Microsoft Visio Premium License
Microsoft Project Pro License or Microsoft Project Premium
Which Catalog Item should I submit if I need access to a certain shared mailbox?
Modify a Shared Mailbox
Name Change (Active Directory)
New Distribution List
Microsoft Project Pro License or Microsoft Project Premium
Which group presented today in this knowledge sharing session?
IT Service Desk Remote Support Team
Security Operations Team
IT Service Desk Accounts POD Team
SAP Support Team
