wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Admin week 6

Total questions: 10

Worksheet time: 15mins

Name
Class
Date
1.

Cosmic Solutions has recently set up 'My Domain' for their Salesforce org. What are some of the things that a Salesforce Administrator can do to make sure that its deployment is successful? (3 answers)

a)

Log in using the My Domain subdomain name

b)

Update all application URLs

c)

Deploy the new subdomain when there is high traffic to make sure everyone can access the new subdomain

d)

Test tabs and links to see if they display the new subdomain

e)

Communicate the change of the subdomain only after deployment

2.

An administrator is setting up a new org for a company with over 300 employees that will require setup of several roles and profiles. Which Statement regarding profiles and roles is correct?

a)

A role determines what parts of the application the user can access

b)

A profile controls what records a user can see in the application

c)

The profile hierarchy determines record access in a read only sharing model

d)

The role hierarchy determines record access in a private data sharing model

3.

What options does a Salesforce Administrator have regarding setting the page displayed after a user logs out of Salesforce? (3 answers)

a)

Display the 'Home'page of a custom application in Salesforce

b)

Display a custom sing sign-on page

c)

DIsplay a custom logout page

d)

Display the 'Setup' page of the Salesforce org

e)

Display the standard Salesforce login page

4.

Sales reps in an organizatin need to record opportunities in USD and EUR. How can a Salesforce Administrator Accomplish this? (2 answers)

a)

Enable multiple currencies for the organization in the ´Company Information' settings

b)

It is not possible to use multiples currencies in Salesforce

c)

Add the desired additional currency in the ´Manage currencies' Page

d)

Grant the ´Multiple Currencies ´permission set to the sales reps

5.

What is true regarding Change sets?

a)

A change set can be deployed only after validation

b)

If a change set deployment is successful, It can be rolled back as needed

c)

If a change set deployment fails , the entire transaction is rolled back

d)

Change sets are always created in a sandbox organization and deployed in production

6.

The Sales Director noticed duplicate contact records created against different accounts. What can a Salesforce Administrator do to fix this? (1 Answer)

a)

A contact can only be linked to a single account. If contact is affiliated with multiple accounts, then a contact record would be created for each account. Therefore, the Salesforce Administrator should inform the director that there is no error.

b)

Contacts could have changed jobs and become employees of other accounts. The Salesforce Administrator should update the contact records to reflect the correct account information.

c)

The Salesforce Administrator should use Workflow rules to update related account information on contact

d)

The Salesforce Administrator should enable the 'Contacts to Multiple Accounts´feature, and then specify the direct and Indirect accounts in the related accounts list on a contact's detail page

7.

A Salesforce Administrator is considering whether to use a lookup or master-detail relationship capabilities of a lookup relationship but not a master-detail relationship? (2 answers)

a)

When a parent record is deleted, the child record is always deleted.

b)

The lookup field does not need to be a required field on the page layout

c)

The related record can have a different owner than the parent record

d)

Roll-up summary fields can be added to the parent master object

8.

What can be used to model a many-to-many relationship between two custom objects ? (2 Answers)

a)

Junction object

b)

Master-detail relationship

c)

Lookup relationship

d)

Hierarchical relationship

9.

How are relationships between objects represented on a record page in the user interface?

a)

Using Lookups and Related Lists

b)

Using Custom Lists and Relationships

c)

Using Master-Detail links between objects

d)

Using Page Layouts and Profiles

10.

Adam wants to delete an account and the 15 contacts associated with the account. Which method should he choose to delete the records in the most efficient way?

a)

Select each contact record and delete one by one. Once all of the contact records have been deleted, the account record can be deleted manually

b)

Use Data Loader to mass delete the records

c)

Ask a developer to write a query in the developer console to delete the records

d)

Delete the account records