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Day 2 Consultative Selling

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

The Law of Reciprocity means that

a)

People feel it's a must to buy from you

b)

People's nature is kind

c)

People feel obligated to return a favour

d)

People enjoy taking advantage of others

2.

What is the main objective of "Needs-Identifaction" phrase

a)

To identify the perceived issue by the client

b)

To find out client's Tinder's profile

c)

To find out the company's missions

d)

To identify the underlying issue

3.

In building "influence" as a consultant, the acronym "P-S-N" stands for

a)

Please Sleep, Nitez

b)

Profile, Social Media & Network

c)

Play Station Network

d)

Profile, Social Media, Netflix

4.

"RIN" in RINESS stands for

a)

Rapport, Info-finding, Needs Identifcation

b)

Rapport, Info-pouring, Needs Identification

c)

Rest Inside Nasi

d)

Rapport, Interest, Needs Identification

5.

"ISS" in RINESS Stands for

a)

Impact, Slap, Surprise!

b)

I Say "Soya"

c)

Impact Identification, Summarize, Solution

d)

Impact Identification, Supervise, Solution

6.

"Will you be able to send the signed quotation by this Friday or next Monday?" is a hypnotic language of

a)

Modal Operator

b)

Cause and Effect

c)

Mindreading

d)

Double-bind

7.

"You need a media platform that promotes engagement for client retention" is a type of Hypnotic Language Pattern for

a)

Mind-reading

b)

Modal Operator

c)

Complex Equivalent

d)

Generalized Statements

8.

Favour close is a technique

a)

That asks the client for a favour

b)

That helps the client to do a favour

c)

That helps the client to do a favour under certain condition

d)

A favour to build closer relationship

9.

Now or never close is suitable for

a)

All types of sales

b)

high-commitment product/services

c)

low commitment product/services

d)

Kiasu people

10.

Is social media presence important for a consultant?

a)

Yes, I love to show people my gains.

b)

Yes, to build connection.

c)

No, my life is private. Go away.

d)

No. Later people stalk me how?

11.

This criteria is important when it comes to professional profile photo

a)

The same photo I use for Tinder.

b)

I must be more beautiful than Michelle Yeoh.

c)

I must be more handsome than Jackson Wang.

d)

Background and outfit must have contrasting colour.

12.

My target client's personality (Marketing Manager) would most likely be....

a)

Guardian

b)

Artisan

c)

Rational

d)

Idealist

13.

A relational client.... (more than one answer)

a)

Always want to pay the lowest

b)

Fears making a bad decision

c)

Most likely will repurchase from you

d)

Enjoys shopping and doing alot of research

14.

The value that I can provide through my "professional" social media account can be any of the following (more than one answer):

a)

Entertainment

b)

Education

c)

Relatability

d)

Eye-candy

15.

My main goal for every interaction with the client is to...

a)

Make them like me

b)

Close the sale

c)

Make them trust me

d)

Get free drinks