WorksheetsOutsourcing
Total questions: 105
Worksheet time: 52mins
The transfering of work from a specific area of the company ( e.g. accounting, manufacturing) to an outside supplier, which can be done to a company that is located in the home country or anywhere else is called______.
Offshoring
Outsourcing
Globalization
Accounting is an example of a____________.
back-office job
service provider
blue collar job
The manager didn't expect such a (a) after he announced a joint venture with the competitors.
The CEO will try to cut (a) in half by reducing working hours.
Large-scale terminations of employment that are unrelated to job performance is known as___________________.
job creation
labor costs
layoffs
Moving operations from the country where a company is headquartered to a country where pay rates are lower and the necessary skills are available.
Foreign markets
Offshoring
Outsourcing
A planned reduction in the number of employees needed in a firm in order to reduce costs and make the business more efficient is called____________.
layoff
unemployment
downsizing
A benefit of offshoring for developing countries is (a) as it helps to reduce unemployment rates.
Customer name, credit limit, accounts recievable balance, and a log of the financial habits of a person who buys on credit is called_______.
investor friendly
corporate financial information
credit records
Cars, buildings, and technological equipment is an example of ______________ a company has.
assets
demand
data
It is a temporary business association between two or more persons or organizations for profit without forming a permanent partnership.
Help-desk support
Joint venture
Partnership
Exports that are not handled directly by the manufacturer or producer but through an export agent or freight forwarder (intermediaries)
License
Direct export
Indirect export
The company sells directly to a customer in another country.
Direct export
Agreement
Indirect export
An agreement in which one firm gives another firm the right to produce, sell or market its product in a specific country or region.
Joint venture
Licensing agreement
Direct export
Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession
Knowledge workers
Blue collar workers
White collar worker
What are the two (2) types of outsourcing?
Third Party
Shared Service Center
First Party
Core Service Party
Type of outsourcing that is owned by a service provider, a local entity or part of a global group
Third Party
Shared Service Center
First Party
Core Service Party
Type of outsourcing that is providing services to clients of the service provider
Third Party
Shared Service Center
First Party
Core Service Party
Type of outsourcing that is providing services entirely to affiliates and subsidiaries, or more rarely to clients of the mother company
Third Party
Shared Service Center
First Party
Core Service Party
Strategy in outsourcing that has multiple vendors for client's
outsourced project.
(a)
Strategy in outsourcing where company puts out a call for a project; best
solution/submission is accepted and contracted.
(a)
Strategy in outsourcing where vendor in the same home country as
client
(a)
Strategy in outsourcing where vendor in a country “close” (geographic and/or cultural proximity) to client's home country
(a)
Strategy in outsourcing where vendor and client are in different countries
e.g. Philippines and USA
(a)
Which is NOT true about Core Activities-Tasks-Processes?
Primary process or product of the business
Tasks that deliver the primary product, the
Support activities, processes, functions
Which is/are true about Core Activities-Tasks-Processes? Choose all correct options.
Primary process or product of the business
Tasks that deliver the primary product, the
Support activities, processes, functions
“Essential, defining activities of an organization,” what it needs to keep enhancing to improve competitive advantage
Which NOT to outsource? Choose all correct options.
Design
Product Development
Process
“Recipe”
none of the above
Give one (1) typically outsourced
Activities-Tasks-Processes?
ex. IT OUTSOURCING
(a)
What product or service do you thing an IT professional should outsource? Give at least one.
Type of outsourcing that is wholly-owned by the
mother company
Third Party
Shared Service Center
First Party
Core Service Party
El outsourcing implica el desarrollo de todos los procesos a cargo de terceros
Verdadero
Falso
El outsourcing no es aplicable a las MYPES
Verdadero
Falso
¿Cuáles son los sectores en el Perú que más tercerizan sus operaciones?
Sector agroindustrial y pesquero
Sector minero y retail
Sector calzado y automovilístico
Sector industrial y restaurantero
Consiste en proporcionar a la empresa usuaria, personal para la atención de sus procesos dentro de las propias instalaciones de la empresa contratante.
Tercerización
Intermediación laboral
Apoyo temporal
Contrato ocasional
Un operador logístico es
Una persona que trabaja dentro de la empresa encargada de las compras
Una empresa que diseña, gestiona y controla los procesos de la cadena de suministro de otra empresa.
Una empresa que fabrica para la organización
Una empresa que diseña, gestiona y controla sus propios proceso
NO es una función de un operador logístico
Procesar los pedidos
Control de inventarios
Transporte del producto
Control de personal
Es la tarea que implica la preparación de los pedidos.
Packing
Picking
Producción
Despacho
NO es una ventaja del outsourcing
Conversión de costos fijos logísticos a costos variables
Reducción de inventarios.
Permite mejorar el clima laboral
Permite trabajar en contextos cambiantes
Es cuando una empresa contrata a una compañía extranjera para manejar tareas o manufacturar sus productos.
Offsite
Cosourcing
Offshoring
in house
Nivel de outsourcing donde se tiene tercerizado la operación y optimización de toda la cadena de suministro
1 PL
2 PL
3 PL
4 PL
5 PL
Co to jest outsourcing?
oznacza delegowanie części zadań biznesowych zewnętrznym firmom specjalizującym się w danej branży.
oznacza delegowanie wszystkich zadań biznesowych wewnętrznym firmom specjalizującym się w danej branży
oznacza delegowanie części zadań biznesowych wewnętrznym firmom specjalizującym się w danej branży
oznacza delegowanie wszystkich zadań biznesowych zewnętrznym firmom specjalizującym się w danej branży
Zaletą outsourcingu nie jest:
Zmniejszenie kosztów działalności
Mniejsza kontrola nad procesami zachodzącymi w firmie
Więcej czasu na inne zadania
Większa wydajność
Dokonując podziału outsourcingu z punktu widzenia trwałości można wyróżnić:
Outsourcing kontraktowy i kapitałowy
Outsourcing krajowy i transgraniczny
Outsourcing strategiczny i taktyczny
Outsourcing jednego dostawcy i wielu dostawców
Z połączenia jakich słów powstało określenie outsourcing?
2 angielskich słów: outside (zewnętrzny), resource (zasoby)
3 angielskich słów: outside (zewnętrzny), source (źródło) i using (korzystanie)
4 angielskich słów: out (na zewnątrz), side (strona), resource (zasoby) i using (korzystanie)
3 angielskich słów: outside (zewnętrzny), resource (zasoby) i using (korzystanie)
Zaletą outsourcingu jest:
Pętla ścinania kosztów
Ryzyko wycieków danych
Optymalizacja działania
Brak wiedzy w danym zakresie
When does pollution occur?
Every seven years
when pollutants contaminate the Earth, causing changes that affect regular lifestyles.
when oxygen is released in the atmosphere
What are some global corporations that are water polluters?
KFC
Pizza Pizza
Coca-Cola
Pizza Hut
What is outsourcing pollution?
when poor countries sell of their pollution to developed countries
when pollutants contaminate the Earth causing changes to the atmosphere
a concept wherein, more wealthier countries find ways to sell off their pollution to poorer countries
when pollution is dumped in the ocean by global corporations
Why do businesses outsource pollution?
Countries that are more developed have certain environmental regulations that limit the amount of emissions coming from their businesses.
they do it so they gain positive media attention
To ensure that they do not receive fines for going over their own country’s environmental regulations.
they can claim that they have reduced their pollution levels, but they have just moved it to another country where they do not have to claim responsibility over it.
Why do developing countries accept it?
It helps create less jobs
It brings profit and helps the economy
Taxes will be implemented if they refuse
It is a way of negotiating peace between another country
What are some examples of pollution?
psoriasis
raw sewage
public transit
pesticides
Which of the following images shows a company that does NOT outsource pollution?
What are some real life examples of outsourcing pollution?
Ukraine's changes
Food Co.
Yum! Brands
Britain's changes
What is an example of a con of outsourcing pollution?
lack of transparency
increase in company profits
can strengthen international ties
increases economic efficiency
Who are the stakeholders?
Citizens of the country which is being polluted
a high school
there are none
Why does outsourcing pollution have ethical responsibilities?
Because the franchisee directly affect the company that pollutes
Because even if they sell their pollution, it still affects them since pollution is changing the whole world
There are no ethical responsibilities
It doesn't affect them because they already got rid of their pollution
What is a possible solution to eliminate outsourcing pollution?
Wait it out, it'll get better eventually
Make the government secure more land so there could be more landfills
There are no solutions
Implement a global carbon tax that is equally shared.
Which term best refers to the transferring out of internal activities to an external provider?
Subcontracting
Offshoring
Franchising
Re-shoring
Which term refers to relocating a business’ activities overseas?
Re-shoring
Insourcing
Offshoring
Outsourcing
Which term refers to transferring overseas operations back to the domestic country?
Subcontracting
Outsourcing
Re-shoring
Insourcing
Apple designs its products in California, USA. It contracts significant manufacturing activities to Foxconn in Shenzhen, China. What is this an example of?
Repatriation
Offshoring
Re-shoring
Outsourcing
Which of the following is a not disadvantage of outsourcing?
Redundancies may be caused, so need to be handled carefully
It distracts a firm from focusing on its core business activities
Subcontractors may engage in unethical business practices
Quality management is more challenging, especially if the outsource firm is located oversea
American .... are becoming informed about the safety of products made for children.
customize
consumers
critics
purchase
They offer a ten percent ... on travel for students.
discount
wages
salary
price
The president’s ... policy has been more successful than his foreign policy.
country
affairs
domestic
housing
The car parts themselves are not expensive, it's the ... that costs the money.
job
labour
profession
occupation
... is the process of paying to have part of a company's work done by another company.
outlast
outsourcing
outcome
outvote
The large ... cost of the film balanced the undertaking the film required.
production
purchase
outcome
produce
A country's future ... depends, to an extent, upon the quality of education of its people.
prosperity
purchase
outsourcing
produce
The food ... chain should decrease its reliance on non-renewable energy.
produce
demand
supply
goods
Christmas is seen as more of a Western custom that has been introduced to Korea due to ...
nationalization
globalization
privatization
acquisition
In fact, one of the basic philosophies of yoga is that the breath and the mind are ...
imposed
intentional
interactive
interdependent
If you look on the duty ... , you'll see when you're working.
rooster
scheme
plan
roster
The days of solving disputes by duking it ... are over.
out
off
up
to
Choose a synonym for the underlined word:
It was difficult to estimate how many trees had been destroyed.
plan
measure
value
determine
Farming is the ... of the country's economy.
backpedal
backlash
backside
backbone
... is the international buying and selling of goods, without government interference.
free business
free selling
free purchase
free trade
Which of the following is NOT a government procurement principle?
Obtain value for money offers
Obtain the lowest possible cost
Open competition
Transparency
Best value is the relationship between the ___ and the _____ of the goods and services.
cost; quality
budget; price
cost; quantity
budget; quality
Which of the following best describes the purpose of facility planning?
Enhance the facilities within the organisation.
Ensure the clients' resources are fully utilised.
Support changes in the client organisation.
Address service providers' requests.
CSR means ______.
Corporate Social Responsibility
Company Social Rights
Company Social Responsibility
Corporate Social Rights
CSR is the understanding of an organisation’s impact on the environment how these activities can be used in a positive way.
True
False
Which of the following best describes outsourcing?
A practice used by companies to reduce costs by transferring portions of work to external service providers rather than completing it internally.
The process of manufacturing the goods using raw materials.
The process by which businesses develop their influence or start operating on an international scale.
The practice of apportioning work to internal and external service providers to get work completed.
Co-sourcing can be characterised as ______.
competition
collaboration
outsourcing
insourcing
Which process is responsible for the availability, confidentiality, and integrity of data?
Human resource management
Information management
Performance measurement
Maintenance manageement
Which of the following is not an objective of procurement?
Develop staff, policies and procedures
Obtain best value offers
Supply goods and services
Obtain lowest possible cost
Which of the following is not a factor to consider when developing a FM strategy?
Capability of FM market
Scope and nature of services
Staff workload
Extent of services to be outsourced
What is globalization?
One's set of moral principles that one follows.
The process where organizations achieve influence over an international area.
A paid occupation that requires hard work and ethical morality.
The process of creating globes for the different planets.
The process where organizations create a monopoly of other corporations to become a brand.
What is NOT an ethical concern?
Responsibility/Accountability
Fair Trade
Equity
Outsourcing
What are common fair trade goods?
Animals
Pasta
Licorice
Clothes
Which of these are a misconduct?
Taking credit for another co-worker's work
Dating your boss and your boss's partner
Sleeping at work when you KNOW you should be doing that work that's due the next day and then staying up in the middle of the night doing that work, passing out the moment you step out the door.
Helping a fallen co-worker
What are topics that most people are oppressed at work about?
Being short
Age
Knowledge
Gender
Popularity
What makes a business responsible?
Treating all workers unfairly
Boosting moral
Spreading gossip about that one dude that keeps manspreading
Decreasing pay
What are unethical misconducts?
Sweatshops
Chick-Fil-A
Outsourcing
Which of these would harm the environment?
Recycling in the right bin
Using a bicycle to go places
Factories burning gas
Picking up litter
