Allowing the team to explore a range of different ideas to address the problems identified.

it is important to conceptualize them in terms of what the proposed product will do.

The user experience refers to how a product behaves and is used by people in the real world. 

Accessibility refers to the extent to which an interactive product is accessible by as many people as possible

involves mental effort, attention, judgment, and decision making, which can lead to new ideas and creativity.

developing a conceptual model that uses a conversational style of interaction is that it allows people to interact with a system in a way that is familiar to them.

is a general goal, and it refers to how good a product is at doing what it is supposed to  do.

Involves creating, manipulating and making meaning through our engaged interaction with physical things. 

Approach was developed to study the nature of cognitive phenomena across individuals, artifacts and internal and external representation(Hutchins, 1195).

it is concerned with making systems easy to learn and use.

is a general goal, and it refers to how good a product is at doing what it is supposed to  do.

refers to the way a product supports users in carrying out their tasks.

 refers to the extent to which the product provides the right kind of functionality so that users can do what they need or want to do.

 involves protecting the user from dangerous conditions and undesirable situations.

refers to how easy a product is to remember how to use, once learned

refers to how easy a system is to learn to use.

the quality or condition of being easy to understand or do

 are used by interaction designers to aid their thinking when designing for the user experience.

The more visible functions are, the more likely it is that users will be able to know what to do next.

___________ involves sending back information about what action has been done and what has been accomplished, allowing the person to continue with the activity.

The design concept of constraining refers to determining ways of restricting the kinds of user interaction that can take place at a given moment.

This refers to designing interfaces to have similar operations and use similar elements for achieving similar tasks.

This is a term used to refer to an attribute of an object that allows people to know how to use it.

Designers try to gather insights about the problem. (insight to the problem)

Solutions or concepts are created, prototyped, tested, and iterated. (potential solutions)

Designers develop a clear briefthat frames the design challenge.(area to focus upon)

The resulting project is finalized, produced, and launched.(solutions that work)

it relies largely on the experience and creative flair of a designer.

is a structured, rigorous, and holistic design approach that focuses on

context and is particularly appropriate for complex problems

It focuses on the behavior surrounding particular tasks. Users still play a significant role, but it is their behavior rather than their goals and needs that is important.

the user knows best and is the guide to the designer; the designer’s role is to translate the users’ needs and goals into a design solution..

also called Online Crashing Analysis that automatically collect information from users that is used to improve applications in the longer term

 Referred to as cooperative design or co-design.

An overarching design philosophy that places those for whom systems, technologies, and services are being designed, as central actors in creation activities.

 the users’ role is to validate ideas generated by the designer, and users are not

involved during the design process itself

cycles of design-test-measure-redesign being repeated as often as necessary.

First understanding who the users will be by

directly studying their cognitive, behavioral, anthropomorphic, and attitudinal characteristics.

Observing users doing their normal tasks.

Early in development, the reactions and performance of intended users to printed scenarios, manuals, and so forth, are observed and measured.

Users interact with simulations and prototypes.

 is an online method to inform the choice between two alternatives. It is most commonly used for comparing different versions of web pages or apps

Investigating a theory, idea, concept or observation about a behavior, setting or other phenomenon using existing ones or developing a new one or extending an existing one.

Covers the design space of an experience (e.g., iteratively creating a collaborative travel planning tool for families to use or an augmented reality game for playing outdoors).

Concerned with evaluating in situ an existing device/tool/service or novel research-based prototype when placed in various settings or given to someone to use over a period of time.

Concerned with appropriating existing infrastructures/devices (e.g., Internet of Things toolkit, mobile app)

Covers the left side of the double diamond of design

This includes understanding the target users and the support an interactive product could usefully provide. This understanding is gleaned through data gathering and analysis

 Core activity of designing and is part of the Develop phase of the double diamond. 

the alternative designs so that they can be communicated and assessed.

the product and the user experience it offers throughout the process.

 Is used to represent a model that captures a set of activities and how they are related.

This time is used to choose the right design challenge, gather the right team, and organize the time and space to run the sprint

refers to the importance of designing communication system to enable participants and their activities to be visible to one another

  Is when a participant looks at their watch signaling indirectly to the other participants that they want the conversation to draw to a close.

 without any intention

Issuing command and letting other know how they are progressing

the cognitive processes involved when we interact with different external representations such as graphical images, multi media and virtual reality. 

_______ involves modifying external representation, such as crossing off or underlining items.

instinctive, reflexive and effortless ( 2+2)

involves recalling various kinds of knowledge that allow people to act appropriately. 

refers to a general approach that has been adopted by a community of researchers and designers for carrying out their work in terms of shared assumptions, concepts, values, and practices. 

A framework is a set of interrelated concepts and/or a set of specific questions that are intended to inform a particular domain area (for example, collaborative learning), or an analytic method (for instance, ethnographic studies).

A fifth type has since been proposed by Christopher Lueg This refers to proactive systems that initiate a request in situations to which a user can respond