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TOU 042 TM2

Total questions: 25

Worksheet time: 19mins

Name
Class
Date
1.

Offers a wide menu or “meat and potato” selections with a price range that appeals to an average

family income

a)

Commercial Restaurants

b)

Gourmet Restaurants

c)

Fast food Restaurants

d)

Coffee Shops

2.

generally require a higher investment than other types of restaurants

because they require an expensive ambience

and décor

a)

Commercial Restaurants

b)

Gourmet Restaurants

c)

Fast food Restaurants

d)

Coffee Shops

3.

characterized by a fast-food

service

a)

Commercial Restaurants

b)

Gourmet Restaurants

c)

Fast food Restaurants

d)

Coffee Shops

4.

have increased in the part 20 years as

people have become more mobile

a)

Commercial Restaurants

b)

Gourmet Restaurants

c)

Fast food Restaurants

d)

Coffee Shops

5.

established on a completely self-serv basis

a)

Cafeterias

b)

Ethnic Restaurants

c)

Deli Shops

d)

Buffet Restaurants

6.

feature the food of a specific region or country

a)

Cafeterias

b)

Ethnic Restaurants

c)

Deli Shops

d)

Buffet Restaurants

7.

usually located in shopping centers and office buildings

a)

Cafeterias

b)

Ethnic Restaurants

c)

Deli Shops

d)

Buffet Restaurants

8.

provide delicatessen food service,

combining traditional delicatessen cold meats

and cheese with takeout sandwiches, salads

and similar items

a)

Cafeterias

b)

Ethnic Restaurants

c)

Deli Shops

d)

Buffet Restaurants

9.

business of providing food

prepared and packaged for service by an airplane crew

during a flight

a)

Takeout

b)

Catering

c)

Tops

d)

Airline Catering

10.

preparing and serving food to a group of people gathered for a specific purpose, such

as a meeting or a wedding

a)

Takeout

b)

Catering

c)

Tops

d)

Airline Catering

11.

operation that prepares food for

consumption off premise

a)

Takeout

b)

Catering

c)

Tops

d)

Airline Catering

12.

shorthand term used by some to refer to

food and beverage operations located on the top floors of

hotels or other tall buildings, usually located in some part of

a major city where there is an interesting or spectacular view

a)

Takeout

b)

Catering

c)

Tops

d)

Airline Catering

13.

Are rewards for achievement used by corporations to motivate employee to higher sales efforts.

a)

Exhibitions

b)

Meetings

c)

Conventions

d)

Incentives

14.

are conferences, workshops, seminars or other events designed to bring people together in order to

exchange information.

a)

Exhibitions

b)

Meetings

c)

Conventions

d)

Incentives

15.

Usually larger meetings which include some form of exposition or trade show.

a)

Exhibitions

b)

Meetings

c)

Conventions

d)

Incentives

16.

Events designed to bring together suppliers of

products and services who will demonstrate

their products and services who will

demonstrate their products and service to the

attendees in order to make sales or establish

contacts.

a)

Exhibitions

b)

Meetings

c)

Conventions

d)

Incentives

17.

parades, fireworks, displays,

festivals, fairs, inaugurations/swearing in

ceremonies, holiday observances, military

ceremonies, and sporting events

a)

Corporate Events

b)

Public Events

c)

Meeting, Conventions, Expositions

d)

Retail Events

18.

incentive programs, product

introductions, building openings, recognition

events, anniversaries, retirement,

groundbreaking, and ribbon cutting

a)

Corporate Events

b)

Public Events

c)

Meeting, Conventions, Expositions

d)

Retail Events

19.

opening

ceremonies, gala, dinner, dances, opening

receptions, award ceremonies, theme events,

trade shows and expositions

a)

Corporate Events

b)

Public Events

c)

Meeting, Conventions, Expositions

d)

Retail Events

20.

grand openings, promotions,

celebrity appearances, and seasonal promotions

a)

Corporate Events

b)

Public Events

c)

Meeting, Conventions, Expositions

d)

Retail Events

21.

Market segmentation is a universally accepted way of analyzing demand. It is the grouping together of people

with similar needs and wants for the purpose of serving the market better

a)

True

b)

False

22.

Age

Education

Sex

Income

Family size

Family life-cycle

Social class

Home ownership

Second home ownership

Race or ethnic group

Occupation

a)

Socioeconomic

b)

Geographic

c)

Psychographic

d)

Product-related

23.

Personality traits

Lifestyle

Attitudes, interests, opinions

Motivations

a)

Socioeconomic

b)

Geographic

c)

Psychographic

d)

Product-related

24.

Recreational activity

Equipment type

Volume usage

Brand loyalty

Benefit expectations

Length of stay

Transportation mode

Experience preferences

Participation patterns

a)

Socioeconomic

b)

Geographic

c)

Psychographic

d)

Product-related

25.

Region

Market area

Urban, suburban, rural

City size

Population density

a)

Socioeconomic

b)

Geographic

c)

Psychographic

d)

Product-related