Controls loose wires or fraying cords

Centralized and often used by large companies; follow a specific chain of command

Decentralized; employees make more of their own decisions, communication is less distorted

Commonly known as the “grapevine”

Consists of upward, downward and horizontal communication

Affects employers when dealing with chronic health problems of employees

Ensures employers establish safe working conditions

Program dedicated to providing insurance for work-related injuries

Protects employees with disabilities

Responsible for the “fair and equitable treatment of employees”

Set of rules which define the professional manner within a company; many times written down and distributed in the form of a company handbook

Step-by-step descriptions of how duties or functions are to be performed within a job; can also be written down and distributed in the form of a company handbook

An online network of individuals where users can connect with other users through photographs, updates and common interests; Facebook, MySpace, Twitter, Friendster

To friend; to accept another user’s friend request on a social networking website