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BASIC MKT TUTORIAL ASSIGNMENT

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

New product development starts with ________.

a)

idea screening

b)

test marketing

c)

concept development

d)

idea generation

2.

Food, drinks and shelter is _______ needs.

a)

self- esteem

b)

self-actualization

c)

physiological

d)

social

3.

Satisfaction is _______.

a)

differences between the product performance and buyer’s expectation

b)

difference between demand and supply

c)

difference between customer needs and wants

d)

differences between product performance and market price

4.

Which of the followings are falls under physiological under Maslow’s Hierarchy of Needs?

a)

food and drinks

b)

friendship and family

c)

recognition and status

d)

permanent job and savings

5.

It is important for the seller to know whether the buyer is satisfied or not with the product sold because _________.

a)

to enable repurchase in the future

b)

to reduce the production cost

c)

to encourage employee’s loyalty

d)

to encourage a fair competition with rivalry

6.

Straight rebuy is __________.

a)

a product that new developed by the manufacturer

b)

a product that purchased regularly in a continuous manner

c)

a product that had been purchased before, but has some improvement

d)

a product that purchased directly from the manufacturer without involving intermediaries

7.

The marketers possibly use downsizing strategies because of these reasons, EXCEPT:

a)

irrelevant products due to changes in customer’s preferences

b)

lack of experience in certain business

c)

increase in cost of raw materials

d)

product obsolescence due to changes in technology

8.

A segmentation that created based on the customer’s location and area is called _______.

a)

demographic segmentation

b)

geographic segmentation

c)

behavioral segmentation

d)

psychographic segmentation

9.

Personality, motives, lifestyles and social class is classified as __________

a)

behavioral segmentation

b)

psychographic segmentation

c)

geographic segmentation

d)

demographic segmentation

10.

Strength and weakness is ________ environment needed to be analyzed in every business before setting an organization strategy.

a)

international

b)

technological

c)

internal

d)

external

11.

* Rolex watch

* Ferrari car

* Harley Davidson

Above products are the examples of ________.

a)

convenience product

b)

shopping products

c)

specialty products

d)

unsought products

12.

Which of the followings are the examples of the product that classified under habitual buying behaviour?

a)

cars and laptop

b)

sofa and kitchen cabinet

c)

snack food and drinks

d)

perfume and handbags

13.

A good mission statement in marketing planning must have these characteristic, EXCEPT:

a)

foacus

b)

motivating

c)

lenient

d)

policies

14.

There are ______ strategic marketing planning process.

a)

four

b)

five

c)

six

d)

seven

15.

The purpose of market segmentation is _______.

a)

to enable the marketer to tailor the marketing mixes

b)

to create more job opportunities for fresh graduates

c)

to monopoly the existing market

d)

to reduce government tax

16.

‘The Quaker Oats breakfast bar targets consumers who seek the benefits of healthier eating habits’

Above statement is an example for _______.

a)

demographic segmentation

b)

psychographic segmentation

c)

geographical segmentation

d)

behavioral segmentation

17.

Mass marketing is also known as ______.

a)

undifferentiated marketing

b)

differentiated marketing

c)

concentrated marketing

d)

micromarketing

18.

SMART objective is actually an abbreviation of ________.

a)

strategic, measurable, attitude, realistic, timeless

b)

specific, measurable, achievable, realistic, time specific

c)

strategic, measurable, adaptable, resistance, time specific

d)

specific, measurable, attitude, realistic, timeless

19.

Listed below are the factors that affecting consumer buying behavior, EXCEPT:

a)

cultural factor

b)

social factor

c)

personal factor

d)

geographical factor

20.

A person who control the information flow in relation to purchase is called __________.

a)

user

b)

decider

c)

influencer

d)

gatekeeper

21.

The lowest position in Maslow’s Hierarchy of Needs is called _______.

a)

Physiological Needs

b)

Self-esteem Needs

c)

Safety Needs

d)

Self-actualization

22.

There are 4Ps in Marketing Mix. They are ________.

a)

product, price, promotion and place

b)

product, pride, planning and place

c)

product, packaging, planning and promotion

d)

product, promotion, place and planning

23.

When the company’s performance is cash cow, the best suggested action taken for the company is to __________.

a)

build

b)

hold

c)

harvest

d)

divest

24.

Low in relative market share but high in market growth rate will brings result of ______ in BCG Matrix.

a)

star

b)

cash cow

c)

dogs

d)

question marks

25.

Based on BCG Growth Matrix, if the market growth rate is low, and the relative market share low, it shows that, the company performance is at _________ quadrant.

a)

star

b)

question marks

c)

cash cow

d)

dog

26.

_______ is a process of selecting, organizing and interpreting information to form meaningful picture of the world.

a)

learning

b)

belief

c)

attitude

d)

perception

27.

Listed below are the main sources to develop information by using Marketing Information System (MIS), EXCEPT:

a)

internal record

b)

competitor’s book account

c)

marketing intelligence

d)

marketing research

28.

Marketing research is important because _______.

a)

it can help them assess market potential and market share

b)

it can help reducing the market competition by eliminating the rivals

c)

it can help to reduce the fixed cost in producing the product

d)

it can help to increase worker’s efficiency through training program

29.

Interview and market survey are the example of ______.

a)

primary data

b)

secondary data

c)

physical data

d)

internal data

30.

Listed below are the marketing research process. Which of the following is the second steps?

a)

interpreting and reporting findings

b)

implementing research plan

c)

designing research plan

d)

defining problem and research objective