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Maintaining Computer Systems and Networks

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

The following are ways to maintain your computer EXCEPT FOR:

a)

Clean browsers

b)

Defragment the hard drive routinely to keep the device running smoothly

c)

Search and delete spyware and viruses from the device

d)

Install more programs

2.

Which of the following are the benefits of conducting maintenance?

a)

Increased data protection

b)

Extended device life

c)

Increased equipment stability

d)

Reduced repair costs

3.

_________ is the copy of data on a computer or hard drive that is saved to an external media such as a DVD, CD, or flash drive. 

In an organization, it is routinely done—may it be daily, weekly, or on a monthly basis. This is to ensure that the organization’s data are protected and are readily available.

a)

Emptying the recycle bin

b)

Preventive Maintenance

c)

Backup

d)

Defragmentation

4.

The two methods to eliminate a virus is through.

(1) removing the virus and

(2) quarantine.

a)

True

b)

False

5.

Regular cleaning of components makes the computer at risk to overheating.

a)

True

b)

False

6.

Troubleshooting is not honed over time. Every time an issue is resolved, this should follow guidelines on textbooks and manuals strictly. Through troubleshooting experience, one should know the steps needed to resolve an issue quickly.

a)

True

b)

False

7.

Before backup, make sure to verify the following with the customer first:

Date of last backup

Content of backup

Data integrity of the backup

Availability of backup media for data restoration

a)

True

b)

False

8.

A properly maintained computer gives higher speeds, may it be via RAM or on the Internet, regardless of hardware set-up and configurations.

a)

True

b)

False

9.

What is the first step in maintaining a computer system?

a)

Running anti-virus software

b)

Backing up data

c)

Cleaning the keyboard

d)

Installing updates

10.

Which of the following is not a typical component of a computer system?

a)

Monitor

b)

Keyboard

c)

Printer

d)

Generator

11.

What is the purpose of a firewall?

a)

To prevent unauthorized access to a computer system

b)

To clean the keyboard

c)

To increase the speed of a computer system

d)

To display system status information

12.

What is the purpose of a UPS (Uninterruptible Power Supply)?

a)

To provide additional storage space for a computer system

b)

To increase the speed of a computer system

c)

To prevent data loss in the event of a power outage

d)

To improve the quality of the graphics output

13.

What is the purpose of defragmentation?

a)

To free up storage space on a computer system

b)

To increase the speed of a computer system

c)

To prevent data loss in the event of a power outage

d)

To remove viruses from a computer system

14.

What is the purpose of anti-virus software?

a)

To improve the quality of the graphics output

b)

To prevent unauthorized access to a computer system

c)

To clean the keyboard

d)

To remove viruses from a computer system

15.

What is the purpose of a backup?

a)

To prevent unauthorized access to a computer system

b)

To increase the speed of a computer system

c)

To clean the keyboard

d)

To ensure that data can be restored in the event of a data loss

16.

Which of the following is NOT a common cause of computer system crashes?

a)

Overheating

b)

Virus infection

c)

Insufficient RAM

d)

Using a surge protector

17.

Which of the following is the best way to prevent unauthorized access to a computer network?

a)

Installing antivirus software

b)

Disabling remote access

c)

Using strong passwords

d)

Turning off the computer when not in use

18.

Which of the following is NOT a benefit of regular software updates?

a)

Improved security

b)

Increased speed

c)

Bug fixes

d)

New features

19.

Which of the following is NOT a component of a computer network?

a)

Router

b)

Modem

c)

Keyboard

d)

Switch

20.

Which of the following is the best way to ensure data privacy on a computer network?

a)

Using a strong password

b)

Encrypting data transmissions

c)

Disabling cookies

d)

Turning off file sharing

21.

Which of the following is NOT a common cause of slow computer performance?

a)

Insufficient RAM

b)

Virus infection

c)

Too many open programs

d)

Excessive use of the mouse

22.

Which of the following is the best way to prevent data loss due to hardware failure?

a)

Regular data backups

b)

Disabling automatic updates

c)

Unplugging the computer when not in use

d)

Installing antivirus software

23.

Which of the following is NOT a common type of computer network?

a)

LAN

b)

WAN

c)

MAN

d)

CAN

24.

Which of the following is the best way to protect a computer from physical damage?

a)

Keeping the computer away from direct sunlight

b)

Keeping the computer away from water

c)

Keeping the computer in a cool, dry place

25.

Which of the following is NOT a common type of computer network cable?

a)

Coaxial

b)

Ethernet

c)

Ethernet

d)

Power cable