WorksheetsBasic MGT tutorial assignment
Total questions: 20
Worksheet time: 10mins
________ is the process of directing and influencing all organizational members involved, motivating them and resolving conflicts towards achieving organizational goals.
planning
organizing
leading
controlling
A manager who involves in planning, setting the organization goals and strategies is called as _________.
top level manager
middle level manager
lower level manager
strategic manager
A worker who directly responsible for the production of goods or services and day-to-day activities are called __________.
top level management
middle level management
intermediate level management
lower level management
A manager who play a role as _________ needs to perform a symbolic routine duties like attending ceremonies, legal or social functions.
figurehead
liaison
disseminator
negotiator
Ability to utilize job specific knowledge of tools, techniques and procedures which are specific to a particular field to perform a task is called as _______.
human skills
technical skills
creative skills
special skills
Initiate corrective actions when the organization face important unexpected issues and threat is a responsibility of a manager who plays a role as a __________.
disturbance handler
leader
negotiator
monitor
‘The art of getting things done through people’
Above definition of management was given by an earliest theorist name ________.
Abraham Harold Maslow
Mary Parker Follett
David McClelland
Douglas McGregor
Listed below are the importance of management EXCEPT:
management achieve management goals
management efficiently utilizes resources
management is essential for prosperity of society
management is important to create frustration among the rivalry
Basic management function is consist of the four elements, which are ________.
planning, organizing, locating and communicating
planning, organizing, leading and controlling
planning, budgeting, leading and coordinating
planning, organizing, locating and controlling
An ability to analyse the environment and solving a problem is called as ________.
human skills
technical skills
conceptual skills
thinking skills
An understanding about the business environment is important because _________.
it is demanded by the government in conducting business
to follow the rules set by Central Bank of Malaysia
to fulfill the customer needs and wants
it helps the managers to plan a better strategy for the company
Any internal character that brings positive effects to the company to grow and success is called as ________.
opportunity
chances
luck
strength
Listed below are the components of external environment, EXCEPT:
politic
demographic
sociocultural
intellectual
Attitude, trends, tradition, lifestyle and taste are the examples of ______ that comes from external environment and can brings impact to the organization performance.
political
economic
demographic
sociocultural
An organization’s performance can be affected by external factors such as ______.
current inflation rate
employee's skills
organization's financial resources
technology adaptation by the company
Constraints from external environment can cause challenges to the managers through job and employment. Which of the followings are the possible action taken by the managers in reducing the impact?
hiring temporary workers
closing the firms
reducing the marketing activities
providing more benefits to employees
Which of the following is INCORRECT about culture?
culture is tangible
culture is shared
culture is descriptive
culture is perceived
________ is when the organization set up its mission based on the other company’s mission which it idolized.
common-enemy mission
role-model mission
idolize mission
internal-transformation mission
One of the way the employee’s learn about culture is from corporate rituals. Corporate rituals means _______.
how employee dress inside of the organization
unique terms used to describes an equipment
narrative tales of significant events
repetitive sequence of activities that express the organization’s values
An activity of specifying a goal, setting the organization’s vision and mission is categorized as _______ activity.
leading
controlling
planning
organizing
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