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key terms chapter 5

Total questions: 22

Worksheet time: 11mins

Name
Class
Date
1.

define discretionary purchases

a)

retailers decide for consumers whether or not they can purchase them

b)

consumers can decide whether or not to purchase them.

c)

producers decide where to sell a product at specific distributers.

d)

purchases that are discretely bought by markets

2.

define input.

a)

the information that goes into a decision to use as a system

b)

using research to make a product

c)

the data that is used to create a product.

d)

the information that goes into the system that is needed for decision making

3.

define internal information

a)

information that uses insider knowledge to create statistics

b)

information that occurs inside of a business

c)

information developed from activities that occur within the organization

d)

information that uses insider data

4.

define external information

a)

provides an understanding of factors outside of the organization

b)

provides an understanding of factors inside of the organization

c)

a lack of understanding for factors outside of the organization

d)

factors outside of the work place that provides no consequences for the company

5.

_________ an organized method of collecting, storing, analyzing, and retrieving information to improve the effectiveness and efficiency of marketing decisions.

a)

decision making

b)

external information

c)

marketing information system

d)

managing information

6.

_____ involves the resources used to maintain information, including equipment and procedures, so that it can be used when needed

a)

storage

b)

input

c)

analysis

d)

output

7.

____ is the process of summarizing, combining, or comparing information so that decisions can be made

a)

input

b)

analysis

c)

storage

d)

output

8.

output is the result of analysis given to decision makers

a)

true

b)

false

9.

_____ is the procedure designed to identify solutions to a specific marketing problem through the use of scientific problem solving

a)

external information

b)

secondary data

c)

marketing research

d)

internal information

10.

information already collected for another purpose that can be used to solve the current problem

a)

first stage data

b)

existing records

c)

pre-existing data

d)

secondary data

11.

information collected for the first time to solve the problem being studied is ______

a)

original research

b)

quantitative research

c)

primary data

d)

secondary sources

12.

all of the people in the group the company is interested in studying are known as _______

a)

population

b)

sample

c)

group

d)

sample size

13.

a smaller group selected from the population is known as ___

a)

selection

b)

sample

c)

subset

d)

portion

14.

With ______, everyone in the population has an equal chance of being selected in the sample

a)

stratified sampling

b)

systematic sampling

c)

random sampling

d)

cluster sampling

15.

_____ is a planned out set of questions to which individuals or groups of people respond

a)

interview

b)

experiment

c)

poll

d)

survey

16.

most surveys are closed ended questions that offer two or more choices as answers such as yes or no

a)

true

b)

false

17.

occasionally, researchers will use ______ to allow respondents to develop their own answers without additional information about possible choices

a)

survey

b)

closed-ended questions

c)

open-ended questions

d)

focus group

18.

a _____ is a small number of people brought together to discuss and identify elements of an issue or problem

a)

brainstorming session

b)

advisory board

c)

panel discussion

d)

focus group

19.

____ collects information by recording actions without interacting or communicating with the participant

a)

experimentation

b)

interviewing

c)

surveying

d)

observation

20.

observations are carefully designed and controlled situations in which all important factors are the same except the one being studied

a)

true

b)

false

21.

____ are specific cities or geographic areas in which marketing experiments are conducted

a)

focus groups

b)

surveys

c)

test markets

d)

simulations

22.

simulations are experiments where researchers create the situation to be studied

a)

true

b)

false