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Role of communication

Total questions: 127

Worksheet time: 1hrs 3mins

Name
Class
Date
1.

Share your opinion about the video of Dr. Ravi Zacharias on his stand about subjective moral reasoning. 30 pts.

4 lines
2.

“The act of giving, receiving, or exchanging information”

a)

Source

b)

Communication

c)

Receiver

d)

Oral Communication

3.

Communicating through voice or spoken language.

a)

Communication

b)

Oral Communication

c)

Written Communication

d)

Visual Communication

4.

Communicating through the use of symbols or images,

a)

Visual

b)

Oral

c)

Written

d)

None of the above

5.

Communicating without the use of spoken words or voice, mainly using gestures.

a)

Verbal

b)

Visual

c)

Written

d)

Nonverbal

6.

Factors that can affect how a sender or receiver communicates with each other.

a)

Images

b)

Message

c)

Barriers

d)

None of the above

7.

A type of communication barrier that sender or receivers of a different status/role (manager and employee, teacher and student, business owner and clients) may affect how they communicate with each other.

a)

Cultural Differences

b)

Status or Role

c)

Choice of communication channel

d)

Individual Perceptions/Attitude/Properties

8.

A type of communication barrier that the certain communication medium is used depending on the purpose or situation.

a)

Cultural Differences

b)

Status/role

c)

Choice of Communication Channel

d)

Use of Language

9.

A type of communication barrier that the difference in accents, dialects, poor choice of words, or even incorrect use of punctuations may gradually affect the intended message.

a)

Use of Language

b)

Choice of Communication Channel

c)

Cultural Differences

d)

Status/role

10.

The Eight Major components of communication

a)

Source, Message, Channel, Technology, Feedback, Environment, Context, Interference

b)

Source, Message, Channel, Receiver, Feedback, Environment, Context, Interference

c)

Source, Message, Channel, Receiver, Feedback, Internet, Context, Interference

d)

Source, Message, Channel, Receiver, Feedback, Context, Interference

11.

“The stimulus or meaning produced by the source for the receiver or audience” (McLean, 2005)

a)

Source

b)

Receiver

c)

Message

d)

Noise

12.

“The context of the communication interaction involves the setting, scene, and expectations of the individuals involved” (McLean, 2005).

a)

Message

b)

Source

c)

Receiver

d)

Context

13.

• “The _____________ is the atmosphere, physical and psychological, where you send and receive messages” (McLean, 2005).

a)

Source

b)

Context

c)

Culture

d)

Environment

14.

Chooses the right order of words or the best phrases to convey the intended meaning

a)

Receiver

b)

Message

c)

Source

d)

Context

15.

“The way in which a message or messages travels between source and receiver” (McLean, 2005)

a)

Channel

b)

Source

c)

Message

d)

Context

16.

• “Verbal or nonverbal, all these feedback signals allow the source to see how well, how accurately (or how poorly and inaccurately) the message was received” (Leavitt & Mueller, 1951).

a)

Receiver

b)

Feedback

c)

Source

d)

Context

17.

• “_____________is anything that blocks or changes the source’s intended meaning of the message” (McLean, 2005)

a)

Source

b)

Channel

c)

Interference

d)

Context

18.

The increase in economic, political, and cultural integration and interdependence of diverse cultures

a)

Diversity

b)

Culture

c)

Globalization

d)

Innovation

19.

People who are respectful and knowledgeable on interacting with distinctly different cultures

a)

Diversity

b)

Source

c)

Receiver

d)

None of the above

20.

Failure to understand that other cultures may not look, think, or act as they themselves do.

a)

Cultural ignorance

b)

Multicultural

c)

Globalization

d)

None of the above

21.

Over 1.5 billion people all over the world speak _________. Known as a Germanic Language

a)

Mandarin

b)

Hindi

c)

Filipino

d)

None of the above

22.

Communication refers to the passing of:

a)

ideas

b)

facts

c)

feelings

d)

all of these

23.

In a good flow of information, care should be taken that no one is (a)  

24.

Who is the best person to pass messages on?

a)

The one that is most right for the job

b)

The immediate supervisor

c)

The highest ranked person available

d)

Friends

25.

To ensure that everyone understands messages shouldn't use (a)   words.

26.

An important goal of good communication is to

a)

let people do what they want

b)

promote competition in the work place

c)

co-ordinate action

d)

cause confusion

27.

Good communication also allows people to learn

a)

computer skills

b)

management skills

c)

writing skills

d)

speaking languages

28.

In business nemawashi refers to

a)

planting rice

b)

forcing everyone to accept unpopular ideas

c)

having parties with staff

d)

preparing for a smooth meeting

29.

To establish the story behind a conflict, you should meet each person (a)  

30.

At the end of conflict resolution you should:

a)

write everything down and get the people involved to sign it

b)

ask everyone if they now agree

c)

let bygones be bygones

d)

forget about it

31.

Good communication can:

a)

encourage creative thinking

b)

motivate staff

c)

make people feel they belong

d)

all of these

32.

It is the sharing of information between different individuals. It includes the sharing of ideas, concepts, imaginations, behaviors and written content.

a)

Language

b)

Communication

c)

Language Learning

33.

Communication may then be classified according to?

a)

Verbal, non-verbal and Visual

b)

Formal, Informal and Neutral

c)

Mode, Context, and Purpose and Style.

34.

It is the use of words to share information with other people. It can therefore include both spoken and written communication.

a)

Non-Verbal Communication

b)

Verbal Communication

c)

Visual Communication

35.

It involves personal and ordinary conversations with friends, family members, or acquaintances about anything under the sun.

a)

Informal Communication

b)

Organizational Communication

c)

Extended Communication

36.

What are the two types of Organizational Communication?

a)

Interpersonal and Intrapersonal

b)

Verbal and Non-Verbal

c)

Formal and Informal

37.

Type of communication where it means talking to oneself.

a)

Interpersonal

b)

Intrapersonal

c)

Extended

38.

It is the transmission of messages or signals such as eye contact and gestures.

a)

Extended

b)

Non-Verbal

c)

Intrapersonal

39.

Type of Non-Verbal Communication means personal space.

a)

Eye gaze

b)

Proxemics

c)

Paralanguage

40.

Type of communication that uses visuals to convey information and/or messages. Ex. signs, symbols, imagery, maps, graphs, charts, diagrams.

a)

Extended

b)

Non-Verbal

c)

Visual

41.

It is a type of communication which is verbal and nonverbal interaction between people from different cultural backgrounds.

a)

Intercultural

b)

Informal

c)

Organizational

42.
How much time do we spend communicating?
a)
55%
b)
60%
c)
65%
d)
70%
43.
Using body language, is this..........
a)
verbal
b)
non-verbal
44.
Effective listening involves:
a)
only hearing the message
b)
hearing and interpreting the message
c)
hearing and interpreting the message and focusing on body language
d)
interpreting the message and focusing on body language
45.
Most of our communication is:
a)
Verbal
b)
Nonverbal
46.
_______________ occurs when the receiver receives the message, interprets the message, and responds to the message.
a)
interference
b)
anger
c)
feedback
d)
joy
47.
What is the definition of the receiver 
a)
a communication process 
b)
symbols 
c)
the person that intercepts the message then decodes it 
48.
The success of any communication begins with the ____.
a)
message
b)
method
c)
purpose
d)
sender
49.
What is the primary purpose of communication?
a)
To send messages between senders and receivers
b)
To establish contact between senders and receivers
c)
To use technology
d)
To sell your mixtape
50.
Making eye contact is a form of body language.
a)
TRUE
b)
FALSE
51.
What is the body language meaning?
a)
Boredom
b)
Readiness and aggression
c)
Open and relaxed
d)
Angry, frustrated and apprehensive
52.

The purpose of using hashtags in social media is to make our content to be more popular.

a)

True

b)

False

53.

What are the practical guidelines for effective communication when you are listening?

a)

Just keep quiet for the entire session.

b)

Keep the eye contact.

c)

Make a responsive comment about the topic when the speaker finishes.

d)

Make appropriate responses when the talker pauses.

54.

__________ are abilities / is ability in giving and receiving different kinds of information.

a)

Two ways communication

b)

Communication skills

c)

Presentation skills

d)

Observation skills

55.

You should always end your email with a proper salutation.

a)

True

b)

False

56.

You may use acronyms, abbreviations or emoticons to make your email looks attractive.

a)

True

b)

False

57.

You should avoid discussing confidential information in an email.

a)

True

b)

False

58.

If you wish to become a successful businessperson, you must be able to talk with everyone.

a)

True

b)

False

59.

You need to use many hand gestures when you are talking to ensure that your messages are clearly delivered.

a)

True

b)

False

60.

Interpersonal skills include communication and social skills, teamwork, problem solving and critical thinking and professionalism.

a)

True

b)

False

61.

An email should be long and detail enough to ensure people understand your message.

a)

True

b)

False

62.

Non-verbal communication is not a communication skill.

a)

True

b)

False

63.

You are encouraged to use uppercase for the entire email to get the recipients attention to read your email.

a)

True

b)

False

64.

Effective conversation involves two activities: ______ & ______.

a)

observing

b)

empathizing

c)

listening

d)

talking

65.

Valuable interpersonal skills for your career include:

a)

active listening

b)

motivation

c)

leadership

d)

teamwork

66.

We only use the BCC in an email when we want to maintain privacy of the recipients.

a)

True

b)

False

67.

True or False: Communication is more than just talking face to face?

a)

True

b)

False

68.

The exchange of information through the use of words or actions is

a)

Active listening

b)

Body language

c)

Communication

d)

Aggressive

69.

The exchange of information through the use of words or actions is

a)

Active listening

b)

Body language

c)

Communication

d)

Aggressive

70.

Which of the following is considered a speaking skill?

a)

Make clear, simple statements

b)

Paying attention

c)

Rereading your words before you send a message

71.

It is a communication between individuals in a personal relationship which builds through time and involves their thoughts and feelings to a certain level.

a)

Intrapersonal communication

b)

Public communication

c)

Interpersonal communucation

d)

Small group communication

72.
All are examples of  communicating non-verbally expect...
a)
Gestures
b)
Voice
c)
Posture
d)
Touch
73.
Communication is always a ___ way process.
a)
one
b)
two
c)
three
d)
four
74.
This type of communication is speaking to teachers and students.
a)
written
b)
non verbal
c)
oral
d)
body language
75.
Is email a method of communication
a)
Yes
b)
No
c)
Maybe
d)
I don't kow
76.
Can a letter be a method of communication?
a)
No
b)
Yes
c)
Sometimes
d)
I don't know
77.
What is the primary purpose of communication?
a)
To send messages between senders and receivers
b)
To establish contact between senders and receivers
c)
To use technology
d)
To sell your mixtape
78.
Communication is the process of sending and receiving messages 
a)
true 
b)
false
79.
Making eye contact is a form of body language.
a)
TRUE
b)
FALSE
80.

verbal communication

a)

sending and receiving wordless messsages

b)

exchange of information using words

81.

nonverbal communication

a)

sending and receiving wordless messsages

b)

exchange of information using words

82.
Communication is the act of transmitting
a)
True
b)
False
c)
Who cares
d)
no
83.
Nonverbal Communication is sending and receiving word messages
a)
True
b)
False
84.

Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.

a)

verbal communication

b)

nonverbal communication

85.
a)
face-to-face conversations
b)
face-in-face conversations
c)
face talking
d)
facing conversations
86.
a)
text message
b)
text mesage
c)
messaging text
d)
text info
87.
a)
text message
b)
video chat
c)
telephone
d)
mobile phone
88.

People learn the language by studying formally in school or informally on their own. This is a process of ______.

a)

Second Language

b)

Target Language

c)

Language learning

d)

Language Acquisition

89.

An ability when you'll be able to communicate as you slowly learn each other's language.

a)

Language learning

b)

Language acquisition

c)

Language contact

d)

Language change

90.

Your own languages may also change as you constantly interact and communicate with each other.

a)

Language acquisition

b)

Language learning

c)

Language contact

d)

Language change

91.

Effective communication happens when the message is supported by facts, figures and real-life examples and situations.

a)

Conciseness

b)

Concreteness

c)

Consideration

d)

Clearness

92.

Implies the use of simple and and specific words to express ideas. It is also achieved when the sender focuses only on a single objective in his/her speech so as not to confuse the audience.

a)

Correctness

b)

Conciseness

c)

Conreteness

d)

Clearness

93.

The circumtance or environment in which communication takes place.

a)

Channel

b)

Context

c)

Mode

d)

Purpose

94.

Types of communication mode occupies an important place in any work environment.

a)

Verbal Communication

b)

Visual communication

c)

Non-verbal communication

d)

Both verbal and non- verbal communication

95.

If it is meant to establish or deepen one's relationship with others.

a)

Intrapersonal Communication

b)

Interpersonal Communication

c)

Transactional Communication

d)

Extended Communication

96.

Other than the first languages, there are other languages that are needed for various reasons. These other languages are referred to as _____.

a)

Language acquisition

b)

Language change

c)

Mother tongue

d)

Second language

97.

Essential to the quality of the communication process in general. Hence, communication should include everything that the receiver needs to hear for him/her to respond, react or evaluate properly.

a)

Conciseness

b)

Conreteness

c)

Completeness

d)

Correctness

98.

Making it direct or straight to the point. Insignificant or redundant information should be eliminated from the communication that will sent to the recipient.

a)

Completeness

b)

Conciseness

c)

Consideration

d)

Correctness

99.

Often called abstract, it is a representation of a real world phenomenon applied to different forms.

a)

Variable

b)

Mode

c)

Context

d)

Models

100.

Model of Communication that was conceptualized for the functioning pf the radio and tv serving as a model for technical communication.

a)

Aristotle's Communication model

b)

Laswell's Communication Model

c)

Shannon-Weaver's Communication Model

d)

Berlo's Communication Model

101.

The whole process of communication begins with the communicator sending out the message using medium for a receiver experiencing an effect afterwards, and focused on the Ws.

a)

Aristotle's Communication Model

b)

Laswell's Communication Model

c)

Shannon Weaver's Communication Model

d)

Berlo's Communication Model

102.

Communication mode that has wider reach and can disseminate information to a bigger audience quickly.

a)

Emai

b)

Text mesaage

c)

Social media

d)

Text-based communicayion

103.

Which is not an element in language?

a)

phonology

b)

vocabulary

c)

facial expression

d)

system of rules

104.

Which ethics in communication refers to understanding the need of the communicator and the receiver?

a)

audience

b)

mutuality

c)

ends vs means

d)

access to information

105.

Which person has high context culture?

a)

Tom is straightforward in terms of instruction

b)

Teacher Tim gives clear order to students and imposes punishment.

c)

Todd shows that he is angry and is vocal about it.

d)

Thor is containing his frustration about his friend, yet does not show it.

106.

Which is a downward type of communication?

a)

The boss gives instruction to the subordinate

b)

The student gives feedback to his teacher.

c)

Students talk about their difficulty in college among themselves.

d)

The manager fires an employee

107.

Which student DOES NOT USE macro-skill?

a)

Jim opens his notebook.

b)

Jim reads his book out loud.

c)

Jim talks to his friend.

d)

Jim watches a dance tutorial on Youtube

108.

Which student uses instrumental as function of language?

a)

Jim asks questions from his friend.

b)

Jim asks someone to buy him food.

c)

Jim is telling stories about his latest outing.

d)

Jim is questioning himself about his existence.

109.

Which one is a proxemics?

a)

language

b)

facial expression

c)

tone

d)

touch

110.

Which is a text-based communication?

a)

chat

b)

shouting

c)

tone

d)

touch

111.

Which is not a classification of communication?

a)

mode

b)

context

c)

purpose

d)

paralanguage

112.

Which is not an organizational communication?

a)

grapevine

b)

intrapersonal

c)

downward

d)

horizontal

113.

Which student DOES NOT USE a macro-skill?

a)

Tom speaks before an audience.

b)

Tom listens to his friend.

c)

Tom opens his phone.

d)

Tom types on the keyboard.

114.

Which is a non-verbal form of communication?

a)

writing to a friend

b)

shrugging of shoulders

c)

yawning during a lecture

d)

sitting two chairs away from a stranger

115.

Which uses a linear model of communication?

a)

live streaming on Netflix

b)

live streaming on Youtube

c)

live streaming on Facebook

d)

lecture using Zoom app

116.

Which statement least defines communication?

a)

Communication happens between two people.

b)

One cannot not communicate.

c)

Communication does not need feedback.

d)

Communication requires feedback.

117.

What is encoding?

a)

thoughts become communication

b)

communication becomes thoughts

c)

thoughts become another thoughts

d)

communication begets communication

118.

Communication means

a)

Communi-Care

b)

Communi-Fear

c)

Communi-Near

119.

All messages we send and receive for official purpose is

a)

External Communication

b)

Business communication

c)

Feedback

120.

Brain Drain is a part of message which is

a)

Understood

b)

Misunderstood

c)

Successful

121.

Message decoding is done by..

a)

Buyer

b)

Receiver

c)

Sender

122.

When the communication flows high level to lower..

a)

Downward

b)

Horizontal

c)

Upward

123.

“Emotion” is one of the communication barriers which belongs to the...

a)

Physical Barrier

b)

Socio-Psychological Barrier

c)

Semantic Barrier

124.

Informal communication is also called..

a)

Modern

b)

Grape – Vine

c)

Oral

125.

Communication is successful if feedback is...

a)

Positive

b)

Brain-drain

c)

Understood

126.

Culture is a ______ of social elements.

a)

Shared system

b)

Organization

c)

Diversity

127.

When the people within the organization communicate with each other..

a)

Internal Communication

b)

External Communication

c)

Horizontal Communication

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