WorksheetsSTRUCTURED BUSINESS LETTER, MEMO AND EMAILS.
Total questions: 15
Worksheet time: 5mins
Emails should be written in rude way with slangs and short form.
TRUE
FALSE
Which side the salutation be written at?
left side
right side
at the end of the paragraph
What is the characteristics to meet when making request?
reasonable
long and complicated
rude
demanding
It is a must to put on signature when closing your email.
TRUE
FALSE
You should use ALL CAPS in emails to show courtesy to other parties.
TRUE
FALSE
How should the proper salutation be written?
Dear Mr. Afiq,
To Whom it May Concern,
Dear Farhad,
Afiq Farhad,
What part is the complimentary close?
Sincerely yours,
Enclosures
123 Baker Street
Dear Ms. Aimi,
The part of letter that greets the person you are writing is called:
Solution
Opener
Greeting
Salutation
The main part (message) of a letter is called the:
Body
Salutation
Paragraphs
Letter
When you do not know the exact name of the individual receiving the letter, use the salutation below:
Dear Sir or Madame,
To Whom it May Concern,
Ladies and Gentlemen,
Just skip the salutation all together and go straight to the body paragraphs
A memo (aka memorandum or "reminder") is used for ____ communications in procedures or official business within an organisation.
internal
external
systematic
unsystematic
"In the opening of memo, the main idea should be in the second paragraph."
Is the passage above correct?
TRUE
FALSE
One criteria for giving information on memo is keeping the information essentials and concentrate on organising it.
TRUE
FALSE
Memos do not require a signature.
TRUE
FALSE
Closing should have ____ of the message, and any recommendations for the reader's reference can be included.
Lengthen
Expand
Summary
Enlarged
