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WorksheetsPerhotelan Semester 2
Total questions: 25
Worksheet time: 14mins
Telephone Message
For : Mr. Graham
Date : 10/6/2000 Time: 12.00
From : Ms. Kim Beverly
Department of Agriculture
Phone : 555-7501
Message: Please ring him. Urgent. Tell him If I have received his facsimile.
Taken by : Anita
1. Based on the telephone message form, who's the message for? It's for ...
A. Ms. Kim Beverly
B. Mr. Graham
C. Anita
D. Urgent
9. Operator :Pemalang Hotel. Can I help you?
Chandra : Good morning, . . .
Operator : I’m sorry he’s out now. May I have your name, please?
Chandra : This is Chandra.
A.I want to see Mr.Andi.
B.Can I help you Mr.Andi?
C.I would like to meet Mr.Andi, please
D.Could you put me through to Mr.Andi, please?
Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”
Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”
It’s all right
Hold the line, please
Wait an hour, please
Sorry to keep you waiting
Caller: “Hello .........… “
Nita: “I’m sorry, he is out. Could you call back at four?”
Caller: “Alrigt. Thank you”
Could you speak to Mr. Aziz, please?
Can I take a message from you?
Could I speak to Mr. Aziz, please?
Would you like to call him again?
Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”
Receptionist: “….... He isn’t available right now.”
Speaking
He isn’t here
I’m sorry
You’ve got a message
" Hello, I'm Miranda, is this Fave Hotel California?
I'd like to book a room for my family tomorrow"
that sentence show the _________of Reservation
Responding and Closing
Opening and Booking
Tariff and Booking
Opening and closing
How much.........per night?
What about Deluxe room?
Rate
Price
Cost
Charge
I have a _____________ for 8:00 pm for two people at the restaurant.
single
reservation
tour
transport
What is room rate?
the price you pay for a room in a hotel
digit number on the back of a credit card , used when paying for something
the process by which someone is moved from one place to another
I'd like to (a) a room for two people.
Can I (a) your name, please?
My name is HELLEN.
I'd like to book accommodation (a) five nights.
We tend to stay in this city for four nights (a) Friday to Tuesday.
The hotel closes for six weeks (a) winter.
I always like to________ a double room when I travel.
order
book
charge
Luxury boutique hotels are just ________ for rich and wealthy people
affordable
choose
overpriced
CHOOSE THE RIGHT NAME:
A PILLOW
A SUITCASE
A TOWEL
CHOOSE THE RIGHT NAME:
A RESTAURANT
RECEPTION
A PARKING LOT
CHOOSE THE RIGHT NAME:
A SPA
A YARD
A GYM
March is the _________ month of the year.
First
Third
Fifth
What number is this?
eight
eighth
eighty
Select the correct option: twelfth
