wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Go Pro Ofr & Serv Apr 2023

Total questions: 70

Worksheet time: 36mins

Name
Class
Date
1.

What is the time line for Lenovo Back To School offer ?

a)

1 April to 23 April

b)

1 April to 31 April

c)

1 April to 30 April

d)

4 April to 31 April

2.

Nitin wants to purchase Ideapad Slim 5. which accessories offer he can avail.......?

a)

M300 Mouse

b)

H100 Headset

c)

600 BT Silent Mouse

d)

M200 Mouse

3.

Ram is looking to buy New Ideapd slim 5. He has AU Bank debit card, how much cashback he can avial on this laptop ?

a)

5% up to 5000

b)

10% up to 10000

c)

3000 on full swipe

d)

None of the above

4.

Which of the below applications brings Lenovo Support to your smatphone ?

a)

Lenovo Smart App

b)

Lenovo Smart Help App

c)

Lenovo Help App

d)

Lenovo Support App

5.

Which of the below options can a LUS customer use as a self help options.....?

a)

Submit and E-Ticket

b)

Toll Free Number

c)

Lena - AI Bot

d)

Google

6.

A customer has spilled Tea on his laptop. Which Lenovo Support help with coverage of repairs ?

a)

Standard warranty

b)

Premiumcare

c)

Legion Ultimate Support

d)

Accidental Damage Support

7.

Saleem is a Gamer, wants to purchase legion5. how much cashback he can get through IDFC debit card EMI transaction.....?

a)

5% up to 5000

b)

10% up to 10000

c)

5% up to 2500

d)

None of the Above

8.

Vikas is a Professional user. He wants to purchase Yoga Slim 7 pro. He is looking for Instant discount which offer he can avail....?

a)

Falt 3000 off through HDFC Credit card

b)

5% up to 5000 through SBI Debit card

c)

10% up to 10000 through SBI Credit card

d)

None of the Above

9.

We have noticed that competition offers 1 year standard Warranty as hard bundled whereas Flex 5 comes with complete peace of mind with.........

a)

1 Yr Standard Warranty

b)

2 Yr Standard Warranty + 1 Yr Accidental Damage Protection

c)

1 Yr Standard Warranty + 1 Yr Accidental Damage Protection + 1 Yr PremiumCare

d)

3 Yr Standard Warranty + 1 Yr Premiumcare + 1 Yr Accidental Damage Protection

10.

Shishir is a Coder and professional Video editor. He wants to purchase Ideapad Slim 5. He has HDFF Credit card how much flat discount he can avail on this laptop ?

a)

Falt 3000

b)

Falt 5000

c)

Falt 10000

d)

None of the Above

11.

If customer buy a laptop of Rs. 78,000/=. Then what will be the cashback amount of Amazon Pay .

a)

2200

b)

750

c)

4000

d)

7500

12.

In Amazon Pay which bank is valid for additional 5% cashback upto Rs.1,500/=

a)

HDFC Bank

b)

Yes Bank

c)

ICICI Bank

d)

Bank of Baroda

13.

What is the IDFC first bank paper finance scheme offering for Yoga AIO5,choose all that apply

a)

24|8

b)

24|5

c)

9|0

d)

12|4

14.

Which below company valid for Cashback offer in Paper Finance Scheme in Premium NB /AIO ?

a)

HDFC

b)

IDFC

c)

BAJAJ

d)

HDB

15.

In Yoga Laptop which below zero down payment scheme is applicable in paper finance ?

a)

10|0 & 9|0

b)

12|0 & | 9|0

c)

6|0 & 11|0

d)

7|0 & 10|0

16.

Which are the below company available in Card Finance for premium customer ?

a)

Amazon Pay

b)

Amazon Pay , Paytm , Pine Lab

c)

Amazon Pay , Paytm , Pine Lab , TVS finance

d)

Amazon Pay , Paytm , IDFC Bank

17.

If Customer buy a Flex 5 - Ryzen 5 Model , then what will be the IIM offer he availed till 31st July ,2021

a)

2 yr warranty + Lenovo 110 Headset ( wired) + Lenovo Blutoth Silent Mouse ( Worth Rs.4290/=) Absolutely Free .

b)

2 yr warranty + Lenovo 110 Headset ( wired) + Lenovo Blutoth Silent Mouse ( Worth Rs.4290/=) at Rs.500/= .

c)

2 yr warranty + Lenovo 110 Headset ( wired) Absolutely Free

d)

None of the above

18.

If Customer purchase Yoga 7/7i under coal India Scheme , what will be the offer eligible for this customer ?

a)

Lenovo Headset & Lenovo Premium Care

b)

Lenovo 110 Headset ( Wired) + Lenovo Bluetooth Silent Mouse ( Worth Rs.4290/=) Absolutely free .

c)

Lenovo 110 Headset ( Wired) + Lenovo Bluetooth Silent Mouse ( Worth Rs.4290/=) at Rs.500/=

d)

None of the above

19.

BTC offer valid from _ - _ ?

a)

1st July ,2021 -15th August ,2021

b)

1st July ,2021 -31st August ,2021

c)

1st July ,2021 -31st July ,2021

d)

None of the above

20.

If any customer purchase AIO A 540 ( Intel i5 ) then what will be the offer available in Rs.999/= ?

a)

1 year Premium care

b)

1 Year Premium care + Headphone

c)

1 Year Premium care + Bluetooth Mouse

d)

Not applicable

21.

Which Series and Processor comes with hard bundle 2 Years Onsite warranty ?

a)

Ideapad Slim 3 Intel i3 /i5

b)

Ideapad Slim 3 Intel i3 /i5 /i7

c)

Ideapad Slim 3 Intel i3 & AMD Ryzen 5

d)

None of the above

22.

In Legion 5 model what will be the offer in 1999/= ?

a)

Additional 2 year Warranty + 2 year Premium Care

b)

Additional 2 year Warranty + 2 year Legion Ultimate Support

c)

Additional 2 year Warranty

d)

Additional 2 year Warranty + 2 year Accidental Damage Protection

23.

In Yoga Slim 7 Carbon - Additional 2 year Premium Care & 2 year accidental damage protection worth 9990 @ what price ?

a)

1999

b)

1499

c)

999

d)

2499

24.

In Legion 7 below which BTC offer applicable ?

a)

Lenovo 100 Stereo Analog Headset at Rs.599/=

b)

Additional 2 Year Warranty + 2 Year Legion Ultimate Support

c)

Additional 2 Year Warranty + 2 Accidental Damage Protection

d)

None of the above

25.

In LUS - What will be the added advantage in compare with premium care ?

a)

Game Settings, Tuning ,Hard ware and Software , Application Level Assistance , Gamer Centric Information and Expertise

b)

Game Settings, Tuning ,Hard ware and Software , Gamer Centric Information and Expertise

c)

Game Settings, Tuning ,Hard ware and Software , Application Level Assistance

d)

None of the above

26.

In ASAP Assurance - Flat 30 mins response time available in which social media channel ?

a)

KOO @ Lenovo India

b)

Twitter @ Lencare_In

c)

Whats app @Lenovo

d)

Facebook @Lenovo_APAC

27.

In ASAP Assurance which below multiple channels available?

a)

Phone ,Mail, Chat, Twitter and even WhatsApp

b)

Phone ,Mail, Chat, Twitter and even Facebook

c)

Phone ,Mail, Chat, Twitter and even Instagram

d)

None of the above

28.

What are the advantages in Premium Care in below options ? Choose correct one

a)

Technical Support , Single resource hardware and software , Zero Dead Pixel , Parts Prioritization , Rapid Response

b)

Technical Support , Single resource hardware and software , Zero Dead Pixel , Parts Prioritization , Rapid Response , Fire ,Rain Suporrt

c)

Technical Support , Single resource hardware and software , Zero Dead Pixel , Rapid Response , Electrical Surge protection

d)

None of the above

29.

what will be not covered in Accidental Damage protection (ADP) ?

a)

Intentional Damage, Due to Road accident , Fire , Flood & Normal wear and tear , Liquids Spills , Unintentional Bumps

b)

Intentional Damage, Due to Road accident , Fire , Flood & Normal wear and tear , Component like Batter, Charger , Pen, Dock e.t.c

c)

Intentional Damage, Due to Road accident , Fire , Flood & Normal wear and tear , Liquids Spills , Electrical surge , Filure of LCD Screen

d)

None of the above

30.

Bajaj Finserv Cashback offer last date will be ?

a)

31st August ,2021

b)

15th August ,2021

c)

31st July ,2021

d)

10th August ,2021

31.

If a customer have 2 years standard warranty can we sell 3 years ADP? 

a)

YES

b)

NO

32.

If customer has bought 2Y ADP, then he will be eligible for how many claims per year

a)

Once Every Year

b)

Twice Every Year

c)

Once in Two Year

d)

Anytime twice in 1 year

33.

Select the one which is not covered under ADP

a)

Failure, cracks or breakage of the LPC screen

b)

Unintentional bumps or drop of the product

c)

Theft or Loss, Road accident, Fire, Floods

d)

Liquid spills on the keyboard

34.

Zero tolerance to dead pixel is a part of which exclusive offered services from lenovo

a)

ADP

b)

Standard Warranty

c)

Premium Care

d)

LUS

35.

Select the correct Onsite support option from below

a)

10:00 - 07:00 | Monday to Friday

b)

10:00 - 07:00 | Monday to Saturday

c)

09:00 - 09:00 | Monday to Friday

d)

09:00 - 09:00 | Monday to Saturday

36.

What all below options are covered Only under LUS

a)

Parts Prioritization

b)

Zero dead pixel tolerance

c)

Game settings, tuning

d)

Getting started assistance

e)

All of the above

37.

Select the correct services offered under LUS for Gaming customers

a)

Game settings / Tuning

b)

Application level assistance

c)

Gamer centric information

d)

HW & SW Performance optimization

e)

All of the above

38.

What is the toll-free number for LUS support?

a)

1800-121-9339

b)

1800-572-2224

c)

1800-572-6465

d)

1800-419-4666

39.

What is the email id for Premium care

a)

premiumcare@lenovo.com

b)

care.premium@lenovo.com

c)

support.premium@lenovo.com

d)

premium.care@lenovo.com

40.

Liquid spills are covered under Premium care

a)

TRUE

b)

FALSE

41.

Select the service which is not offered by Premium Care

a)

Gaming setting & Tuning

b)

Zero dead pixel

c)

24/7 telephonic support

d)

Parts prioritization

42.

Select the correct Premium Care Toll-Free number from below

a)

1800-311-9229

b)

1800-121-9339

c)

1800-433-4666

d)

1800-777-666

43.

A customer buys IdeaPad Slim 3 Ci5 and using his HDFC credit card for payment, then how much can the customer avail as an instant discount?

a)

10%

b)

5%

c)

Flat 5000 Rs.

d)

Flat 3000 Rs.

44.

Liquid spill on the keyboard is covered under standard warranty.

a)

TRUE

b)

FALSE

45.

Select the correct Lenovo India twitter support channel from below

a)

@lenovo_in

b)

lenovo_india

c)

lenovoin

d)

lenovo_world

46.

Which application does Lenovo has to check for support your lenovo PC, smartphone, tablet or data center products to your mobile device?

a)

Lenovo Help App

b)

Lenovo Smart App

c)

Learn with lenovo

d)

Leap App

47.

Customers who are buying non-gaming notebooks can redeem BT 600 mice or Fire pods Ninja G311 under BTS offer by paying

a)

Just 999 Rs.

b)

Just 499 Rs.

c)

Just 199 Rs.

d)

Absolutely Free

48.

What will be the minimum transaction amount to avail 10% under BTS cashback offer for YOGA & Legion?

a)

65K

b)

70K

c)

80K

d)

No minimum limit

49.

BTS offers are live for customers to avail from

a)

1st April'23

b)

5th April'23

c)

7th April'23

d)

Not started

50.

All YOGA notebooks are bundled with 3Yrs warranty + 1Yr ADP + 3Y Premium care then what would be the available option for you to sell service?

a)

+2 Yrs ADP @2999

b)

+3 Yrs Warranty @4999

c)

+1 Yr ADP @1999

d)

Nothing

51.

Which of these exclusive features are available to only LUS customers when compared with premiumcare ?

a)

Parts Prioritization

b)

Zero Dead Pixel Tolerance

c)

Getting Started Assistance

d)

Game Settings, Tunings, Hardware and Software Performance Optimization

52.

The Legion Ultimate support is available to customers who own.....?

a)

Thinkpad Laptops

b)

Ideapad Gaming 3 Laptop

c)

Legion Gaming Laptops

d)

None of them

53.

Which of these is feature of PremiumCare ?

a)

Parts Prioritization

b)

24X7 Support through phone

c)

Single point of contact for Hardware & Software Support

d)

All of the Above

54.

Why would you suggest Customers to go with Extended Warranty with Lenovo ?

a)

Complete Peace of mind

b)

Improved C Performance with Genuine parts

c)

Qualified & Certified technicians

d)

All of the Above

55.

Arun is a professional. He is facing some issues with his Laptop but unable to call on Help line. He wants to chat with Lenovo support on WhatsApp. Please share WhatsApp support contact with him....

a)

18004197555

b)

8067916666

c)

8064197555

d)

None of the above

56.

Anuj wants to purchase Lenovo Legion 5 Pro. He also looking for accessories. Which of the below offer he can avail.....?

a)

Fire Pods Ninja G311

b)

600 BT Silent Mouse

c)

M300 Gaming Mouse

d)

M200 Gaming Mouse

57.

Rafique wants to purchase New Yoga 6 laptop. But he is concerned about warranty. New Yoga 6 laptop comes with hard bundle warranty........

a)

3 Yr Standard Warranty + 1 Yr ADP + 1 Yr Premiumcare

b)

1 Yr Standard Warranty + 1 Yr ADP + 1 Yr Premiumcare

c)

3 Yr Standard Warranty + 3 Yr ADP + 1 Yr Premiumcare

d)

3 Yr Standard Warranty + 1 Yr ADP + 3 Yr Premiumcare

58.

Select the benefit that customer can enjoy in both Premiumcare as well as Legion Ultimate Support ?

a)

Mon to Sun Field Visit Support

b)

Application Level Assistance

c)

Gamer Centric Support

d)

Zero Dead Pixel Tolerance

59.

By Paying 1499/- on Ideapad Slim 1 you will get.......?

a)

+ 2 Year Premium Care + 2 Year ADP

b)

+ 1 Years Additional Warranty + 3 Year Premium Care + 3 Year ADP

c)

2 Yr Additional Warranty

d)

+1 Yr Warranty + 1 Yr ADP

60.

If the base warranty for IdeaPad slim 5 is 1Yr can customer buy ADP for 2yr aditionally??

a)

Yes

b)

No

61.

What is the default service warranty that the customer gets with IdeaPad Slim5?

a)

1Yr Warranty + 1Yr Premium care + 1Yr ADP

b)

1Yr Warranty + 1Yr Premium care

c)

1Yr Warranty + 1Yr ADP

d)

1Yr Warranty

62.

Among all our gaming mouse which gaming mouse that customer can redeem Under BTS accessory redemption offer for gaming PC

a)

M200

b)

M300

c)

600 BT

d)

M100

63.

What is the minimum transaction value to avail 10% cash back on lenovo Laptops?

a)

65k and above

b)

below 55k

c)

80k to 1Lac

d)

Nothing as such

64.

Ajmal who wants to buy Legion 5i through his Kotak bank DC how much instant discount he gets? choose all that apply

a)

10%

b)

5000

c)

10000

d)

7500

65.

Gagan who is buying IdeaPad slim 3 Ci5 from his HDFC credit card what the instant cash back amount he gets?

a)

Flat 3000 Cash back

b)

10% Cash back

c)

1500 Cash back

d)

None

66.

What is the PAYTM digital finance scheme for IdeaPad Flex5? Choose all that apply

a)

3|0

b)

9|3

c)

6|0

d)

12|0

67.

what paper finance scheme that Bajaj is offering for above 60k value products?

a)

12|4 and 15|5

b)

12|0 and 15|3

c)

9|0 and 6|0

d)

9|3 and 8|2

68.

What is the paper finance scheme offering for below 40k value products

a)

9|0

b)

9|0 and 9|3

c)

9|3

d)

12|3

69.

What is the correct BTS offer period duration, choose the right answer

a)

1st April to 31st April

b)

1st April to 29th April

c)

1st April to 30th April

d)

1st April to 31st May

70.

Using SBI Credit Card customer can avail cashback of 5% on buying below 65k value product.

a)

True

b)

False