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Olympiad Practice April 24

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

Select the service which is not offered by Premium Care

a)

Gaming setting & Tuning

b)

Zero dead pixel

c)

24/7 telephonic support

d)

Parts prioritization

2.

Select the correct Premium Care Toll-Free number from below

a)

1800-311-9229

b)

1800-121-9339

c)

1800-433-4666

d)

1800-777-666

3.

A customer buys IdeaPad Slim 3 Ci5 and using his HDFC credit card for payment, then how much can the customer avail as an instant discount?

a)

10%

b)

5%

c)

Flat 5000 Rs.

d)

Flat 3000 Rs.

4.

Liquid spill on the keyboard is covered under standard warranty.

a)

TRUE

b)

FALSE

5.

Select the correct Lenovo India twitter support channel from below

a)

@lenovo_in

b)

lenovo_india

c)

lenovoin

d)

lenovo_world

6.

Which application does Lenovo has to check for support your lenovo PC, smartphone, tablet or data center products to your mobile device?

a)

Lenovo Help App

b)

Lenovo Smart App

c)

Learn with lenovo

d)

Leap App

7.

Customers who are buying LOQ can redeem M100 mice under BTS offer by just paying of...?

a)

Just 999 Rs.

b)

Just 499 Rs.

c)

Just 199 Rs.

d)

Absolutely Free

8.

How much cashback you can avail under BTS cashback offer for YOGA 9 & Legion?

a)

10%

b)

5%

c)

5000/-

d)

No Cashback

9.

BTS offers are live for customers to avail from

a)

1st April'24

b)

5th April'24

c)

7th April'24

d)

Not started

10.

Customers who are buying Yoga Laptops can redeem BT600 mice under BTS offer by just paying of...?

a)

499/-

b)

999/-

c)

Free

d)

Nothing

11.

Which of these exclusive features are available to only LUS customers when compared with premiumcare ?

a)

Parts Prioritization

b)

Zero Dead Pixel Tolerance

c)

Getting Started Assistance

d)

Game Settings, Tunings, Hardware and Software Performance Optimization

12.

The Legion Ultimate support is available to customers who own.....?

a)

Thinkpad Laptops

b)

Ideapad Gaming 3 Laptop

c)

Legion Gaming Laptops

d)

None of them

13.

Which of these is feature of PremiumCare ?

a)

Parts Prioritization

b)

24X7 Support through phone

c)

Single point of contact for Hardware & Software Support

d)

All of the Above

14.

Why would you suggest Customers to go with Extended Warranty with Lenovo ?

a)

Complete Peace of mind

b)

Improved C Performance with Genuine parts

c)

Qualified & Certified technicians

d)

All of the Above

15.

What is the Support contact for LUS.....?

a)

18004197555

b)

18001217555

c)

18001219339

d)

18004195533

16.

Arun is a professional. He is facing some issues with his Laptop but unable to call on Help line. He wants to chat with Lenovo support on WhatsApp. Please share WhatsApp support contact with him....

a)

18004197555

b)

8067916666

c)

8064197555

d)

None of the above

17.

Anuj wants to purchase Lenovo Legion Pro 5. He also looking for accessories. Which of the below offer he can avail.....?

a)

M 300 Gaming Mouse

b)

H100 Gaming Headset

c)

Both A & B

d)

there is no such offer.

18.

Shivendra wants to purchase New Yoga Slim 6 laptop. But he is concerned about warranty. New Yoga Slim 6 laptop comes with hard bundle warranty........

a)

3 Yr Standard Warranty + 1 Yr ADP + 1 Yr Premiumcare

b)

1 Yr Standard Warranty + 1 Yr ADP

c)

1 Yr Standard Warranty + 1 Yr Premiumcare

d)

3 Yr Standard Warranty + 3 Yr ADP + 3 Yr Premiumcare

19.

Select the benefit that customer can enjoy in both Premiumcare as well as Legion Ultimate Support ?

a)

Mon to Sun Field Visit Support

b)

Application Level Assistance

c)

Gamer Centric Support

d)

Zero Dead Pixel Tolerance

20.

What is the time line for Lenovo Back To School offer ?

a)

1 April to 30 April

b)

1 April to 31 April

c)

5 April to 30 April

d)

4 April to 31 April

21.

Nitin wants to purchase Ideapad Slim 5, 12 gen with i5 processor. How much cashback he can avail.......?

a)

10%

b)

5%

c)

20%

d)

None of the above

22.

Ram is looking to buy New Ideapd slim 5 13 Gen. He has HSBC Bank debit card, how much cashback he can avial on this laptop ?

a)

5% up to 5000

b)

10% up to 10000

c)

3000 on full swipe

d)

None of the above

23.

Which of the below applications brings Lenovo Support to your smatphone ?

a)

Lenovo Smart App

b)

Lenovo Smart Help App

c)

Lenovo Help App

d)

Lenovo Support App

24.

Which of the below options can a LUS customer use as a self help options.....?

a)

Submit and E-Ticket

b)

Toll Free Number

c)

Lena - AI Bot

d)

Google

25.

A customer has spilled Tea on his laptop. Which Lenovo Support help with coverage of repairs ?

a)

Standard warranty

b)

Premiumcare

c)

Legion Ultimate Support

d)

Accidental Damage Support

26.

Saleem is a YouTuber, wants to purchase New Slim 5 AI PC. how much cashback he can get through IDFC credit card EMI transaction.....?

a)

5% up to 5000

b)

10% up to 10000

c)

5% up to 2500

d)

None of the Above

27.

Vikas is a Professional user. He wants to purchase Yoga Slim 6 - 82WU0095IN. He is looking for cashback discount, which offer he can avail....?

a)

5% up to 5000

b)

5% up to 10000

c)

10% up to 10000

d)

None of the Above

28.

Nisha is a Coder and professional Video editor. He wants to purchase Ideapad Slim 5 13 Gen. He has HDFC bank Credit card how much cashback he can avail on this laptop ?

a)

10% up to 5000/-

b)

5% up to 5000/-

c)

10% up to 10000/-

d)

None of the Above

29.

If a customer have 2 years standard warranty can we sell 3 years ADP? 

a)

YES

b)

NO

30.

If customer has bought 2Y ADP, then he will be eligible for how many claims per year

a)

Once Every Year

b)

Twice Every Year

c)

Once in Two Year

d)

Anytime twice in 1 year

31.

Select the one which is not covered under ADP

a)

Failure, cracks or breakage of the LPC screen

b)

Unintentional bumps or drop of the product

c)

Theft or Loss, Road accident, Fire, Floods

d)

Liquid spills on the keyboard

32.

Zero tolerance to dead pixel is a part of which exclusive offered services from lenovo

a)

ADP

b)

Standard Warranty

c)

Premium Care

d)

LUS

33.

Select the correct Onsite support option from below

a)

10:00 - 07:00 | Monday to Friday

b)

10:00 - 07:00 | Monday to Saturday

c)

09:00 - 09:00 | Monday to Friday

d)

09:00 - 09:00 | Monday to Saturday

34.

What all below options are covered Only under LUS

a)

Parts Prioritization

b)

Zero dead pixel tolerance

c)

Game settings, tuning

d)

Getting started assistance

e)

All of the above

35.

Select the correct services offered under LUS for Gaming customers

a)

Game settings / Tuning

b)

Application level assistance

c)

Gamer centric information

d)

HW & SW Performance optimization

e)

All of the above

36.

What is the toll-free number for LUS support?

a)

1800-121-9339

b)

1800-572-2224

c)

1800-572-6465

d)

1800-419-4666

37.

What is the email id for Premium care

a)

premiumcare@lenovo.com

b)

care.premium@lenovo.com

c)

support.premium@lenovo.com

d)

premium.care@lenovo.com

38.

Liquid spills are covered under Premium care

a)

TRUE

b)

FALSE

39.

Using SBI Credit Card customer can avail cashback of 5% on Ideapad Slim 3 with i5 Processor ?.

a)

True

b)

False

40.

What is the paper finance scheme offering for below 40k value products

a)

9|0

b)

9|0 and 9|3

c)

9|3

d)

12|3

41.

what paper finance scheme that Bajaj is offering for above 60k value products?

a)

9|3 and 12|4

b)

12|0 and 15|3

c)

9|0 and 6|0

d)

9|3 and 8|2

42.

What is the IDFC first bank paper finance scheme offering for Ideapad Slim 5 13 gen.,choose all that apply

a)

9|3

b)

24|5

c)

12|0

d)

12|4

43.

We are offering Falt 1000 instant discount on Amazon pay through One Card. What is the minimum transaction amount to avail this offer ?

a)

35K

b)

65K

c)

52K

d)

75K

44.

Faiz who wants to buy IdeaPad slim 3 Ci7 from his Yes Bank credit card what is the max discount he can avail ?

a)

5% up to 2000

b)

10% up to 5000

c)

5% up to 10000

d)

10% up to 10000

45.

In Times Prime Offer we are offering Complimentary Annual benefits worth of ...?

a)

60000/-

b)

50000/-

c)

100,000/-

d)

75000/-

46.

Among all our gaming mouse which gaming mouse that customer can redeem Under BTS accessory redemption offer on buying Legion Laptops ?

a)

M200

b)

M300

c)

600 BT

d)

M100

47.

Under BTS Accessory redemption offer customer can redeem both M300 gaming mouse and H100 gaming headset on Legion laptops. Choose the right answer...

a)

No!! either one of them

b)

Yes, if customer pays 999/-

c)

its free

d)

Only M300 mouse

48.

What is the default service warranty that the customer gets with New IdeaPad Slim5 AI PC ?

a)

1Yr Warranty + 1Yr Premium care + 1Yr ADP

b)

1Yr Warranty + 1Yr Premium care

c)

1Yr Warranty + 1Yr ADP

d)

1Yr Warranty

49.

If the base warranty for IdeaPad slim 5 is 1Yr can customer buy ADP for 2yr aditionally??

a)

Yes

b)

No

50.

What is the tollfree contact number for Premium Care ..?

a)

1800-700-6336

b)

1800-121-9339

c)

1800-101-6339

d)

1800-121-7666