WorksheetsState Test Review
Total questions: 151
Worksheet time: 1hrs 16mins
My grandmother is a Baptist. This is a part of her what?
culture
co-culture
race
prejudice
Jade is speaking with an Egyptian native about his culture. This is an example of...
race
culture
co-culture
intercultural communication
European Americans are still the _________ of the US.
co-culture
dominant culture
interpersonal communication
language
Native Americans are a __________ of the US.
dominant culture
co-culture
interest
Hindu
Our co-culture determines our ____________.
cars
verbal and nonverbal communication
disadvantages
advantages
Fred is an American. Americans tend to focus on their own success. This type of culture is called
Collectivism
Individualism
high power-distance
The Japanese are all about society and family. They focus on the success of society. This type of culture is called
Collectivism
Individualism
high power-distance
Ben is from a nation where status is expected based on their birth. If someone is born poor then their children will grow up and work jobs that do not pay good money. It is the same thing for the wealthy. This type of culture is called
Collectivism
Individualism
high power-distance
low power-distance
The US is a nation of opportunity. If you dream of becoming the president, you may do so unless you were born in another country. Everyone may become wealthy, and anyone can end up poor. This type of culture is called...
Collectivism
Individualism
high power-distance
low power-distance
Tia cannot stand a lot of random changes to her everyday schedule. She needs her simple barely adjusted schedule. Tia comes from what type of culture?
short-term
low uncertainty avoidance
long-term
high uncertainty avoidance
Breanna is used to change, and it does not bother her at all. She grew up with a family that liked to change things up. Breanna is from which type of culture?
short-term
low uncertainty avoidance
long-term
high uncertainty avoidance
Planning for the future is a must for the Williamson family. All of their children already have their colleges picked out at the age of five. The Williamsons are from which type of culture?
short-term
low uncertainty avoidance
long-term
high uncertainty avoidance
The Butlers are very relaxed. They just simply let their lives flow how they may. Whatever happens happens. The Butlers are from which type of culture?
short-term
low uncertainty avoidance
long-term
high uncertainty avoidance
Richards is from a family of strict rule followers. He has to check with his parents first before he can do anything, and his sister must always have her head covered. Richards's family are from which type of culture?
masculine
feminine
indulgent
cultures of restraint
Tevin gets to choose the time when he will come in. His mother and father do not care when he comes in as long as he is completing his work for school. Tevin's family are from which type of culture?
masculine
feminine
indulgent
cultures of restraint
The Japanese are best with using gestures versus the US. The Japanese may say one thing, but you need to watch their expressions and gestures. Which type of culture is the Japanese?
low-context
monochronic
high-context
polychronic
Great Britain is a talking nation. The talking is more important than gestures. Which type of culture is the British?
low-context
monochronic
high-context
polychronic
Ellen must be on time for everything. Ellen is an example of which type of culture?
low-context
monochronic
high-context
polychronic
Tony is late all the time. He is laid back when it comes to the time. Tony is an example of which type of culture?
low-context
monochronic
high-context
polychronic
What are Tidwell's 7 insights into cultures and nonverbal communication?
What are the four steps for developing cultural competence?
What are the four foundations of culture and identity?
What is the difference between egocentrism and provisionalism?
Aron is the manager at Office Depot. He
calls a vote every time the store flow needs to take a major shift. What type
of leader is Aron?
Autocratic
Democratic
Laissez-faire
Supportive
John Dewey’s Reflective Thinking Method involves all the following except...
Select the worst solution.
Define the problem.
Analyze the problem.
Generate possible solutions.
Group member roles and maintenance roles include all the following except...
Socializer
Harmonizer
Information seeker
Task leader
All the negative roles and behaviors include all the following except...
doormat
joker
self-confessor
unblocker
Laissez-faire leaders are the...
least effective
most effective
most trying
least trying
April grew up with parents who brought her up in the church. As a result of this, she cannot help but to be truthful in any situation that arises. April is following which type of pressure?
internal
external
peer
abdominal
Greg has been warned by his boss that he will be fired if he does not clean up his area immediately. As a result of this, he quick cleans up his desk. Greg is following which type of pressure?
internal
external
peer
abdominal
Which is a tip for managing group conflict?
Discuss solutions rather than needs.
Create a negative discussion climate by encouraging and rewarding attention seeking behavior.
Avoid setting boundaries.
Clarify the issue at hand by getting to the historical roots of the problem.
Anna is afraid to ask anyone for help. This is her first day on the job, and her last employer discouraged trust among the employees. This is an example of which type of tension?
primary
secondary
peer
abdominal
Taylor has worked for CBS for ten years and cannot stand his coworker, Bob. Bob has been there five years, but Taylor views Bob as being to loud. This is an example of which type of tension?
primary
secondary
peer
abdominal
Addie hates a new rule on jacket placement at her job. This is an example of what type of conflict?
procedural
interpersonal
primary
substantive
Heather and Mary get into a fist fight at work. This is an example of what type of conflict?
procedural
interpersonal
primary
substantive
Michael received a raise even though he has been at Target fewer years than Leon. Leon does not feel that this is right. This is an example of what type of conflict?
interpersonal
procedural
primary
substantive
Creating a positive group climate involves all of these except...
Everyone participates.
The use of confirming messages.
No one is treated equally.
Everyone knows their role.
The stages of small group development including all the following except...?
losing
norming
forming
storming
Small group dynamic includes all the following except...?
group socialization
lack of group interaction
task cohesion
social cohesion
Negative aspect of being in a group...?
groupthink
group socialization
task cohesion
social cohesion
Advantages of small groups include...?
groupthink
synergy
conflict
sameness
Successful teams have all the following except?
clear and inspiring shared goals
groupthink
competent team members
a results-driven structure
The characteristics of small groups include all the following except...?
Sameness
Size- Three or more.
Interdependence in share common purpose and common fate.
Shared identity around a shared goal
____________ refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts.
Communication ethics
Phatic communion
Communication competence
Identity needs
The definition for communication competence can be broken down into these three parts:.....
Communication ethics, Phatic communion, and identity needs.
knowing how to do and understanding why, ability to use, and adapting to different contexts.
knowing how to do and understanding why, phatic communion, and adapting to different contexts.
Identity needs, knowing how to do and understanding why, and ability to use.
According to the NCA, what should students be able to do in regards to speaking and listening?
1. Speak without thinking or planning. 2. Communicate ethically. 3. Recognize when it is appropriate to communicate. 4. Identify their communication goals. 5. Select the most appropriate and effective medium for communicating. 6. Demonstrate credibility. 7. Identify and manage misunderstandings. 8. Manage conflict. 9. Be open-minded about another’s point of view. 10. Listen attentively.
1. State ideas clearly. 2. Communicate ethically. 3. Recognize when it is appropriate to communicate. 4. Identify their communication goals. 5. Select the most appropriate and effective medium for communicating. 6. Demonstrate credibility. 7. Identify and manage misunderstandings. 8. Manage conflict. 9. Be open-minded about another’s point of view. 10. Listen attentively.
1. State ideas clearly. 2. Communicate ethically. 3. Recognize when it is appropriate to communicate. 4. Identify their communication goals. 5. Select the most appropriate and effective medium for communicating. 6. Demonstrate their lack of credibility. 7. Identify and manage misunderstandings. 8. Manage conflict. 9. Be open-minded about another’s point of view. 10. Listen attentively.
1. State ideas clearly. 2. Communicate ethically. 3. Recognize when it is appropriate to communicate. 4. Identify their communication goals. 5. Select the most appropriate and effective medium for communicating. 6. Demonstrate credibility. 7. Identify and manage misunderstandings. 8. Do not worry about managing conflict. 9. Be open-minded about another’s point of view. 10. Listen attentively.
___________ is the fear or anxiety experienced by a person due to actual or imagined communication with another person or persons.
Relational need
Physical need
Communication competence
Communication apprehension
__________ type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentations.
Communication competence
Communication apprehension
Public speaking anxiety
Communication anxiety
According to our text, how do you handle speaking anxiety and communication apprehension?
1. Remember, you are not alone. Public speaking anxiety is common, so don’t ignore it—confront it. 2. You can’t literally “die of embarrassment.” Audiences are forgiving and understanding. 3. It always feels worse than it looks. 4. Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety. 5. Dress in your PJ's. 6. Channel your nervousness into positive energy and motivation. 7. Start your outline and research early. Better information = higher confidence. 8. Practice and get feedback from a trusted source. (Don’t just practice for your cat.) 9. Visualize success through positive thinking. 10. Prepare, prepare, prepare! Practice is a speaker’s best friend.
1. Remember, you are not alone. Public speaking anxiety is common, so don’t ignore it—confront it. 2. You can’t literally “die of embarrassment.” Audiences are forgiving and understanding. 3. It always feels worse than it looks. 4. Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety. 5. Look the part. Dress professionally to enhance confidence. 6. Channel your nervousness into positive energy and motivation. 7. Start your outline and research early. Better information = higher confidence. 8. Practice and get feedback from a trusted source. (Don’t just practice for your cat.) 9. Visualize success through positive thinking. 10. Just wing it. You got this!
1. Remember, you are alone. Public speaking anxiety is not common. 2. You can’t literally “die of embarrassment.” Audiences are forgiving and understanding. 3. It always feels worse than it looks. 4. Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety. 5. Look the part. Dress professionally to enhance confidence. 6. Channel your nervousness into positive energy and motivation. 7. Start your outline and research early. Better information = higher confidence. 8. Practice and get feedback from a trusted source. (Don’t just practice for your cat.) 9. Visualize success through positive thinking. 10. Prepare, prepare, prepare! Practice is a speaker’s best friend.
1. Remember, you are not alone. Public speaking anxiety is common, so don’t ignore it—confront it. 2. You can’t literally “die of embarrassment.” Audiences are forgiving and understanding. 3. It always feels worse than it looks. 4. Take deep breaths. It releases endorphins, which naturally fight the adrenaline that causes anxiety. 5. Look the part. Dress professionally to enhance confidence. 6. Channel your nervousness into positive energy and motivation. 7. Start your outline and research early. Better information = higher confidence. 8. Practice and get feedback from a trusted source. (Don’t just practice for your cat.) 9. Visualize success through positive thinking. 10. Prepare, prepare, prepare! Practice is a speaker’s best friend.
Jennie offended Roger yesterday. This will forever weaken their friendship. This is an example of which characteristic of communication?
Communication is learned.
Communication has rules.
Communication is a process.
Communication has norms.
Jennie learned how to speak correct grammar from her English teacher. So now she speaks correctly around her other teachers. This is an example of which characteristic of communication?
Communication is learned.
Communication is guided by culture and context.
Communication is a process.
Communication has norms and rules.
Donald has not seen his brother in three years. He has really been missing his older brother. This is an example of what type of need?
physical need
instrumental need
relational need
identity need
Anna did not get to eat lunch. She is feeling very hungry. This is an example of what type of need?
physical need
instrumental need
relational need
identity need
All of the answers below are common tactics used for compliance gaining except...
Generalizing.
Esteem.
Debt.
Liking.
Macy promised Grant a free pizza if he would vote for her to Prom Queen. This is an example of which compliance gaining technique?
Liking
Debt
Rewards
Threatening punishment
Tyler told his little brother that he would beat him up if he did not do what he said. This is an example of which compliance gaining technique?
Liking
Debt
Rewards
Threatening punishment
Communication aimed at getting people to do something or act in a particular way.
Integrative learning
Compliance-gaining communication
Cultural context
Relational context
James just lost his brother and is very upset. Which context is this an example of?
cultural
psychological
social
physical
Mary is out with her mother. She makes sure not to curse in front of her because her mother does not like to hear any cursing. Which context is is being expressed?
cultural
psychological
social
physical
Participants are called "communicators" in which model of communication?
transmission
interaction
transaction
progression
Model of communication that describes communication as a linear, one way process in which a sender intentionally transmits a message to a receiver.
transmission
interaction
transaction
progression
Anything that interferes with a message being sent between participants in a communication encounter.
noise
culture
context
channel
Rachel is talking on the phone with her boyfriend. The phone is an example of a type _______________ for communication.
noise
culture
context
channel
____________ is the complex affective, cognitive, and behavioral processes of attending to, understanding, interpreting, and responding to verbal and nonverbal messages.
Listening style
Passive listening
Listening
People-oriented listening
Jade prefers brief and hurried conversation, and signals when a conversation is too long with gestures. She is a ____________ listener.
action-oriented
action-oriented
content-oriented
time-oriented
Todd hates it when a speaker uses incorrect evidence. This could mean that he is a _____________ listener.
people-oriented
action-oriented
content-oriented
time-oriented
Sadey is all about caring for others. In speeches that discuss people being hurt. Sadey will ask if the speaker is okay after enduring such an ordeal. Sadey is a ____________ listener.
people-oriented
action-oriented
content-oriented
time-oriented
Jane’s father hates disorganized speeches. He just wants people to get to the point of what they want. He is a ____________ listener.
people-oriented
action-oriented
content-oriented
time-oriented
Turner tends to use ____________ listening when he has too much to get done. He only listens at certain parts when someone speaking.
active
passive
content
timed
_________ is the deliberate process of attending to, understanding, remembering, evaluating, and responding to messages.
active
passive
creative
content
Active listening involves _________ steps.
two
three
five
ten
When we are _________, we are sitting upright trying to perceive and focus on everything we hear.
understanding
attending
remembering
responding
The three steps of attending include everything except...
Hearing a person out.
Resisting mental distractions.
Watching everyone who comes in.
Getting physically ready to listen.
When Baylor ___________ the message, he is accurately interpreting a message.
attends
understands
remembers
evaluates
The four steps or strategies of understanding include all except…
empathize
paraphrase
ask questions
ignore false information
The process of putting a message in your own words is…
empathizing
paraphrasing
attending
understanding
Paraphrasing has _________ types.
four
two
three
six
The two types of paraphrasing include...
content and feelings.
action and attending.
sympathizing and questioning.
anger and relationships.
__________ is intellectually identifying with or vicariously experiencing the feelings or attitudes of another.
Empathy
Paraphrase
Attending
Resisting
The three emphatic approaches are…
emphatic responsiveness, perspective taking, and sympathetic responsiveness.
emphatic responsiveness, taking without thinking, and sympathetic responsiveness.
emphatic responsiveness, perspective taking, and responsiveness.
perspective taking, and sympathetic responsiveness
Peter tells Alice that he is in real trouble financially, and Alice senses the stress and anxiety that Peter is feeling, we would say that Alice has demonstrated _______________.
empathic responsiveness
perspective taking
Sympathetic responsiveness
Other
Fidgeting, tapping your fingers on a table, pacing, mumbling, and using vocal interferences and adaptors can hinder another person's interpretation of your message.
True
False
Which is NOT a characteristic of nonverbal communication?
It is continuous.
It is multi-channeled.
It is intentional.
It is unambiguous.
Gestures that augment a verbal message are called...
emphasizers.
illustrators.
emblems.
symbols.
adaptors.
When you use your Air Buds, you are using up __________ space.
territorial
acoustic
personal
chronemic
This is the first thing people judge.
chronemics
proxemics
pitch
physical appearance
Justin speaks so fast his brothers cannot understand him. He needs to adjust his ...
voice quality
haptics
rate
intonation
The five types of nonverbal communication are...
gestures, posture, standing, adaptors, and eye contact.
kinesics, paralanguage, proxemics, chronemics, and body.
space, time, rate, voice, and appearance.
body, voice, space, time, and appearance.
True or False: Chronemics is the technical name for what and how body movements communicate. We can either be monochronic or polychronic.
True
False
____________ refers to how space and distance communicate.
Kinesics
Proxemics
Paralanguage
Chronemics
According to the text, the use of your body to communicate non-verbally is referred to as...
vocalics.
proxemics
kinesics
chronemics
Melody always uses vocalized pauses when she is speaking professionally. She also makes sure to watch her rate of speaking. Melody is using what type of nonverbal messaging?
vocalics
proxemics
kinesics
haptics
The three ways we communicate via space and distance are all of the answers below except...
territorial space
personal space
acoustic space
intonation space
All of the answers below are ways to improve how you send nonverbal messages except...
Monitor your nonverbal messages.
Intentional align your nonverbal messages with your purpose.
Speak loudly and rapidly.
Adapt your nonverbal messages to the situation.
Reduce or eliminate distracting nonverbal messages.
In interpreting nonverbal messages, you should...
consider the situation before making assumptions.
not assume that another person will interpret a particular behavior the same way you do.
pay attention to the relationship of the verbal message and the multiple nonverbal cues.
check in with someone else to see if your interpretation of what you think you are seeing is accurate.
All of the above.
The six characteristics of paralanguage include...
pitch, volume, rate, voice quality, intonation, and vocalized pauses.
pitch, volume, rate, voice quality, singing, and vocalized pauses.
pitch, volume, rate, silence, intonation, and vocalized pauses.
pitch, screaming, volume, rate, voice quality, and vocalized pauses.
Three types of touch include all of the following except...
spontaneous touch.
ritualized touch.
cultural touch.
task-related touch.
Marge Simpson is said to have a strident ___________. This is the sound of a person's voice that distinguishes it from others.
space
rate
voice quality
pitch
Monotone speakers tend to bore listeners. They are said to have little or no
intonation.
pitch.
personal space
face expressions.
Oculesics is the technical term for
illustrators.
eye contact.
emblems.
posture.
_______ refers to how we position our body in relation to other people.
Body orientation
Posture
Body movement
Haptics
When you signal for someone to be quiet, by raising your finger and placing it vertically across your lips, this is an example of an __________. You are substituting a word with a gesture.
eye contact
adaptor
gesture
emblem
Mr. Vargas hates for others to sit in his chair. The chair is Mr. Vargas's
verbal space
eye contact space
territorial space
acoustic space
Gena does not like people to get in her face. She tries to fight anyone who steps in her
haptics space.
voice space.
personal space.
acoustic space.
__________ is the loudness or softness of your vocal tone.
Volume
Voice Quality
Pitch
Rate
Face-to-face communication is the
richest channel of communication.
poorest channel of communication.
the most interesting channel of communication.
the most expensive channel of communication.
Castilan Spanish is an example of a ________. It is a dialect of the Spanish language.
semantic meaning
speech community
word
connotation
Janet speaks to someone. She is making an _________.
utterance
abstract sound
dialect
speech community
Lin speaks Chinese fluently and was born in China. This makes her a part of the Chinese ____________.
utterance
lexicon
phonology
language community
Marcus makes sure to speak clearly. He is watching his ________.
utterance
phonology
dialect
turn-taking
You have a unique way of speaking. This is your _________.
speech community
language community
idiolect
language
The three characteristics of language include all of the above except
It is arbitrary.
It is abstract.
It cannot be changed.
It changes over time.
The word "great" has 23 definitions. These are the _______ or dictionary definitions for the word.
denotations
connotations
semantics
pragmatics
The word "bird" in the English language signifies a flying animal with wings. This word was agreed upon by native English speakers. This proves that language is __________.
abstract
arbitrary
changes over time
other
The word "animal" can have a negative or positive __________ depending on ones experience with animals.
denotation
connotation
semantic
pragmatic
Which of the answers below contains all of the correct ways for improving your semantics?
using specific language, using concrete language, using familiar language, using descriptive details and examples, and demonstrating linguistic sensitivity
using specific language, using concrete language, using familiar language, using descriptive details and examples, and demonstrating linguistics
using specific language, using concrete language, using familiar language, using vague details, and demonstrating linguistic sensitivity
using vague language, using concrete language, using familiar language, using descriptive details and examples, and demonstrating linguistic sensitivity
Semantic meaning is derived from...
connotations
rules
people
words
It is 12 o clock. Jane is hungry and tells her brother, "I know a great place to grab lunch from." This is an example of a ...
speech act
concrete language
specific language
speech community
Pragmatic meaning is taken from...
words
the abstract parts of language
the conversational context
the denotation of a word
Specific language is...
the use of precise words to clarify semantic meaning by narrowing what is understood from a general category to a particular item or group within that category.
familiar language
the use of idioms to clarify semantic meaning.
the use of vague words to clarify semantic meaning by narrowing what is understood from a general category to a particular item or group within that category.
Jill is a great speaker and can speak with feeling so that the audience is brought to tears. This is an example of using what type of language?
specific
concrete
familiar
sensitive
Inclusive language is...
making sure men and women are being talked about in the conversation.
making sure that all races, sexes, etc are included in what you are saying.
making sure that all races are being included in your conversation.
other
Fred is planning a party and needs help. Fred is ____________ when he involves everyone at his job in his party plans.
sensitive
linguistically sensitive
linguistically insensitive
callous
Sociolinguistic meaning is determined by ...
all people
a culture or co-culture
children
men and women
All of the ways below are ways in which you can improve your pragmatics except...
Tell the truth.
Provide the right amount of information.
Discuss your age.
Relate what you say to the topic being discussed.
When Tod says,"I want to go to the movies tonight," he is using what style of speaking?
indirect verbal style
direct verbal style
outrageous verbal style
calm verbal style
Lenard is talking and sees Katie has started crying. He goes over to console her. This is an example of ...
curiosity
indirect verbal style
mindfulness
socioism
"The test was a piece of cake." This phrase may confuse other cultures. This is an example of a ...
direct verbal style
idiom
concrete language
specific language
Cultures differ when it comes to sociolinguistic meaning in what three ways? Select all that apply.
They differ in how nice they are to other cultures.
They differ in the norms about what, when, and to whom they may talk to about different topic.
They differ in their preferred verbal style.
They differ in the norms or rules that assign meaning to specific words and combination of words that may be different from their semantic meaning.
All of these steps are steps for improving your use for sociolingustics except...
Develop intercultural competence.
Practice mindfulness.
Respect and adapt to the sociolinguistic practices of others.
Bow at every group meeting.
Which of the following is an example of an idiolect?
You say "Ouch!" when you stub your toe.
Your dad says "out of the frying pan into the fire" when your sister gets a new (apparently not great) boyfriend.
Your best friend says "Geesh-a-la-momma!" when excited or surprised.
Your teacher instructs the class to "hit the books" after passing back a low-scoring test.
All of the Above.
You hang out with your younger brother at a club. What type of communication is this an example of?
group
interpersonal
self
relationship
You tell your brother that you have lost your car keys. This is a demonstration of...
group communication
self-disclosure
communication climate
disconfirming climate
Davia has a mother who keeps telling her that she will be nothing. This is an example of which type of climate?
disconfirming climate
confirming climate
group climate
self-climate
Kaylee knows that Amber is a shy person, and Amber is very timid when it comes to hanging around other people. This is an example of which of the Johari windows?
unknown
blind
hidden
open
Kaylee knows that Amber is an artistic person, but Amber does not feel like she is artistic. This is an example of which of the Johari windows?
unknown
blind
hidden
open
Which type of attribution affects a person's actions based on external factors such as a car wreck?
dispositional
situational
explorational
institutional
Sam is really good at Astrophysics, and this causes him to be a tutor for a few of his peers. This is an example of which attribution?
dispositional
situational
explorational
relational
We tend to base our perceptions of others based off all the following except...
first and last impressions
dress and physical body features
horn or halo effects
none of the answers below
Kevin is fluent in Japanese. As a result, he always confidently walks up and starts a conversation with every Japanese person that he sees. Kevin is demonstrating which of the terms below?
self-concept
self-esteem
self-efficacy
self-disclosure
Karen is a confident young lady and does not take any mess from anyone. As a result, she takes on any challenge that comes her way. Karen is demonstrating which of the terms below?
self-concept
self-esteem
self-efficacy
self-disclosure
Greg is a confident young man, but his view of his-self has been affected by the negative relationships he has had to deal with. Greg is demonstrating which of the terms below?
self-concept
self-esteem
self-efficacy
self-disclosure
Eric sees that his friends enjoy his homemade pizza, but his friend Asia tells someone that she does not like his pizza. Which term explains what is off for Eric?
conflict management
perception
open window
self-disclosure
The perception process involves all following steps except...
attending
organizing
interpreting
loving
Anna and Daphne both decide to give up on eating one unhealthy item until they lose five pounds. This stops them from arguing over each other bringing food home and not bringing anything home for the other sister. This is an example of which conflict management type?
competition
collaboration
avoidance
accommodation
When Cole and Amber argue, Cole tends to let Amber have her way. This is an example of which conflict management type?
avoidance
collaboration
compromise
accommodation
Tips for managing interpersonal conflict include all the following except...
Remain flexible and realize there may be solutions yet to be discovered.
Make sure to keep your stance no matter what.
Ask questions to allow them to clarify and to help you understand their perspective.
Distinguish the person or people from the problem. (Don’t make it personal, and don’t engage in blaming and name-calling.)
Rachel and Carol have been friends for ten years. They hang out at different events and places and are open when it comes to talking about different situations that arise in their lives. This example demonstrates which of the characteristics of relationships? Select all that apply.
Duration or length
Sharing information because of trust
Interaction variability and different types of conversations
Goals and expectations
Jake makes sure to be nice when speaking to his new friend, Candace. Candace knows where all the best party spots are. This is an example of which type of attraction?
physical
task
social
level
Rachel and Candy have stopped talking to each other and have decide to end their friendship. Which term applies to their situation when it comes to Relational Maintenace?
experiementing
coming together
bonding
terminating
Relational Maintenance behaviors include all the following except...
positivity
openness
engage in conflict managment
argue all the time
