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WorksheetsApril cycle 1
Total questions: 10
Worksheet time: 5mins
The captain's activation date is 2nd of April, call landed today (17th of APRIL) LTR is 7, Captain agreed to take a ride after 5 days because of a family issue, what will be the disposition?
Disposition: Not interested
Sub disposition : More than 14 LTR or days
Disposition: interested
Sub disposition: More than 14 LTR or days
Disposition: Not interested
Sub disposition : Personal issue
Disposition: Not interested
Sub disposition : Personal issue
In Kota captain wants to activate food service what need to be done on call?
Inform the captain that food service is not available currently, you will receive a notification when food service active in your city
Ask the captain to request from Service manager
Ask the captain to pay the food service amount through APP
inform the captain to visit the city office
In Bangalore city, the Captain activation date is 3rd April, and LTR is 0 calls landed today (17th April) what will be the joining bonus?
Captain missed joining bonus , inform incentive if updated in profile dashboard
5 order(s)= 100 (2 days)10 Order (s)=100 (5 days)30 Order(S)= 400 (14 days)
05 orders 30rs 10 orders 30rs15 orders 40rs20 orders 50rs
150 rs
Captain activation is 14th of April, captain had no issue and didn’t know about activation done, agreed to take a ride from today what will be the disposition?
Disposition: Interested Sub disposition : App Knowledge Gap issue
Disposition: Interested Sub disposition : Already doing ride
Disposition: Interested Sub disposition : Personal issue
Disposition: Interested Sub disposition : Mobile issue
In High demand area map what does the Orange colour mean?
High demand area
Medium demand area
very High demand area
Low demand area
Where captain can view redeem left in application?
Go to Menu > Click on Earnings > Select wallet > Click on Redeem Left to view the details
Go to Menu > Click on Earnings>Today>Click on Redeem Left to view the details
Call help and support
Go to Menu > Click on Profiles>Rapido ID >Click on setting
How captain can change My route booking address in application?
1. From My Route Booking page (tap option in left hamburger menu) 2. From their profile page where they enter “Home” address
Call help and support
Click on main menu>>Change address
Captain should have not done any rides on the present day The wallet balance should be ₹0.
After how many hour my route booking Option will automatically disable ?
after 2 hours.
After 11 hour
After 24 hour
after 4 hour
If the captain's concern is getting long pick up issue, how you convince captain
probe in order captain got long pick up , Check order detail accept to pick up, inform pre-pick up rate card inform about incentive inform
ask captain to call help and support
ask captain to clear caches and re update
Ask captain to visit City office
How to check the captain suspend reason in the Profile dashboard?
Profile dashboard >>Click on Activity Logs
Profile dashboard >>Rapido Pay Logs
Profile dashboard >>Suspended Services
No option to check Suspend reason in profile dashboard
