WorksheetsChapter 1 Review for Final
Total questions: 10
Worksheet time: 5mins
Putting a message into the format that will be sent to the receiver is ___________ the message.
Encoding
Decoding
barrier
Sending Barrier
The six elements of the communication process are _______, message, channel, receiver, translation, and ____________.
barrier
sender, feedback
Sender, Barrier
Feedback, Barrier
A(n) ___________ is anything that prevents clear, effective communication.
sender
feedback
barrier
message
________ is nonverbal messages sent through gestures, facial expressions, posture, and other body actions.
gestures
barrier
Body Language
message
The __________ is the person who reads, hears or sees the message.
Receiver
Peers
Sender
Barrier
The process of sending and receiving messages that convey information, ideas, feelings, and beliefs is ____________.
Standard English
Body Language
Communication
Feedback
___________ is the set of customs or rules of etiquette that dictate how certain levels of employees interact with each other.
Message
Peers
Rules
Protocol
_______________ refers to language usage that follows accepted rules for spelling, grammar, and punctuation.
Message
Communication
Standard English
French
A(n) _____________ can occur when the receiver says or does something that causes the sender's message not to be received.
Barrier
Receiving Barrier
Sender Barrier
Message
___________ are persons of equal standing or work position.
reeiver
Peers
People
Workmates
