wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Service Skills

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

How many type of table setting?

a)

11

b)

3

c)

5

d)

4

2.

Which one are not the list of table setting elements?

a)

Napkin

Menu Card

Butter knife

Butter plate

b)

Linen

Chair cover

Decanter

Service tray

c)

Service plate

Spoon

Fork

Glass

d)

Charger

Highball

Water goblet

Salt pepper

3.

Which napkin folding are suitable for crumbing?

a)

Bird of paradise

b)

Bishop hat

c)

Rose

d)

Spring bunny

4.

When a bread and butter plate will be used on the table setting, along with a salad plate, where should it be placed?

a)

Above the fork to the upper left

b)

Above the knife to the upper left

c)

Lower left beside the fork

d)

Towards the center above the dinner plate

5.

Napkins are included in the table setting for a formal meal. Where should the napkin be placed?

a)

At the end of the table after the serving dishes

b)

At the front of the table before the serving dishes

c)

At the place setting on the left of the dinner plate

d)

At the place setting on the right of the dinner plate

6.

Where would you put the B&B (Bread & Butter) Plate?

a)

Above the fork (Left)

b)

Above the knife (Right)

c)

In the center of the service plate

d)

Hand it out when you set the bread and butter

7.

Which is NOT the rules for communicating with guest?

a)

Keep an upright posture and smiling face

b)

Be respectful and friendly

c)

Apologize for any inconvenient business

d)

Shout to explain menu to the guest

8.

Which one is TRUE about restaurant upselling techniques?

a)

Train staff for restaurant upselling

b)

Always complaint about the guest negative behavior

c)

Ask customers to read the description menu by themselves

d)

Offering customers the cheapest menu

9.

What is the used of serving gear?

a)

For soup

b)

For bread & butter

c)

For coffee

d)

For bill

10.

Which is NOT the non-alcoholic beverages?

a)

Sparkling

b)

Dry ginger Ale

c)

Perrier

d)

Rum