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NHA MODULE 1: Pharmacy Technician Overview

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What does FIFO stand for?

a)

First Import, First Out

b)

First-In, First-Out

c)

Final, Initial, First, Out

d)

First, Inside, Final, Outside

2.

Which of the following forms should a pharmacy technician use to request permission to destroy expired substances?

a)

DEA Form 106

b)

DEA Form 41

c)

DEA Form 224

d)

DEA Form 222

3.

Which of the following tasks is within a pharmacy technician's scope of practice?

a)

Compound IV chemotherapy medications.

b)

Perform medication therapy management

c)

Witness controlled substance disposal

d)

Recommend therapy regimen to prescribers.

4.

A pharmacy technician should identify that which of the following tasks is within a technician's scope of practice?

a)

Perform and document final product verification.

b)

Recommend over-the-counter (OTC) medications.

c)

Counsel patients about prescribed medication use.

d)

Prepare insurance claims for online adjudication.

5.

Which of the following references lists FDA-approved Medications and their therapeutic equivalents?

a)

United States pharmacopeia (USP)

b)

Pink Book

c)

Orange Book

d)

The Merck Index

6.

A varicella Vaccine should be stored in which of the following locations?

a)

Freezer

b)

Narcotic vault

c)

Medication storage bin

d)

Hazardous medication area.

7.

Which of the following tasks is a part of medication reconciliation?

a)

Obtaining medication history.

b)

Disposing of medications.

c)

Reporting medication errors.

d)

Processing prescription claims.

8.

A pharmacy technician should report an adverse drug events to which of the following?

a)

FDA MedWatch

b)

United States Pharmacopeia Convention (USP)

c)

Medication Error Reduction Plan (MERP)

d)

Institute for Safe Medication Practices (ISMP)

9.

If a manufacturer refuses to recall a medication and there is clear evidence of risk to human health, which of the following government agencies can enforce a recall?

a)

Health and Human Services (HHS)

b)

Drug Enforcement Agency (DEA)

c)

Food and Drug Administration (FDA)

d)

Occupational Safety and Health Administration (OSHA)

10.

Which of the following communication techniques should a pharmacy technician use when communicating with a patient at the pharmacy counter?

a)

Speak in a monotone voice.

b)

Listen carefully to the patient.

c)

Avoid eye contact with the patient.

d)

Face the patient with hands on hips.

11.

Which of the following strategies should a pharmacy technician use when communicating with a patient who speaks a different language?

a)

Show pictograms.

b)

Use hand gestures.

c)

Speak loudly.

d)

Repeat directions

12.

A pharmacy technician should identify that which of the following word parts is placed at the beginning of a medical term?

a)

Suffix

b)

Prefix

c)

Root word

d)

Combining form

13.

A pharmacy technician should dispose of which of the following medications in a hazardous waste bin?

a)

Reconstituted medications

b)

Cytotoxic agents

c)

Compounded agents

d)

Controlled substances

14.

Based on the prescription below, which of the following directions should a pharmacy technician include on the prescription label for the patient?

ii tsp po bid ac

a)

"Take 2 teaspoons by mouth twice per day before meals."

b)

"Take 2 teaspoons by mouth twice per day after meals."

c)

"Take 2 tablespoons by mouth twice per day before meals."

d)

"Take 2 tablespoons by mouth twice per day after meals."

15.

Which of the following strategies should a pharmacy technician use to optimize communication with patients?

a)

Avoid spending too much time with one patient.

b)

Multitask while talking to the patient.

c)

Ask the patient open-ended questions.

d)

Speak quietly to maintain the patient's privacy.

16.

Which of the following references should a pharmacy technician use to look up the compatibility of two intravenous solutions?

a)

United States Pharmacopeia (USP)

b)

Physicians' Desk Reference (PDR)

c)

Orange Book

d)

Trissel's Handbook on Injectable Drugs

17.

A pharmacy technician should recognize that which of the following medications should be flushed for disposal?

a)

Amoxicillin (Amoxil) capsules

b)

Warfarin (Coumadin) tablets

c)

Cyclophosphamide (Cytoxan)

d)

Fentanyl (Duragesic) patches

18.

Which of the following federal agencies should a pharmacy staff member contact if controlled substances are stolen from the pharmacy?

a)

CDC

b)

OSHA

c)

FDA

d)

DEA

19.

A pharmacy technician should recognize that the prefix "hypo" has which of the following meanings?

a)

After or behind

b)

Too much or above

c)

Too little or below

d)

Around or surrounding

20.

Which of the following tasks should a pharmacy technician complete when assisting a pharmacist with medication therapy management (MTM)?

a)

Perform patient assessments.

b)

Schedule patient appointments.

c)

Set up medication treatment plans.

d)

Monitor efficacy of medication therapy.