NEW
Font size
WorksheetsProperty Maintenance Knowledge 2
Total questions: 15
Worksheet time: 8mins
An operative has determined they do not have the required training or qualification to carry out a job. Who does this need to be reported to?
Client's director
Client's receptionist
Human resources department
Line manager
What is the main purpose of feedback in customer relations?
To find out if customers have any complaints with the company
To understand how the customer maintains their property
To measure customer satisfaction with the company
To increase the cost of services to the customer
What is best used to decrease metal before painting?
Methylated spirit and wire wool
White spirit and a cloth
Shellac knotting and a cloth
Shellac knotting and wire wool
What type of primer should be used on bare metal?
PVA
Acrylic
Zinc phosphate
Lead based
Under what circumstances can Legionella bacteria breed?
Within cold water systems below 20 degrees C
Within hot water systems above 65 degrees C
Within a dead leg
Within a primary stack
What chemical should be added to a cold water system to prevent the growth of Legionella bacteria?
Ethylene-glycol
Ammonia
Chlorine
Aluminium oxide
How should planned preventative maintenance tasks be planned for a busy retail store?
To be performed during summer periods when outside activities are easier
To be carried out during a convenient period which causes minimum disruption
To be performed when the client's workforce are busiest and able to assist
To be carried out when most of the maintenance operatives are available
What equipment is required to safely isolate an electrical power circuit?
A callibrated multi-meter, proving unit and warning label
A BS 7671 approved multi meter, warning label and known live source
A GS38 approved volt meter, proving unit and lock off device
A volt stick indicator, warning label and lock off device.
What is the device shown in the image used for?
Lifting glass panels
Lifting plasterboard sheets
Removing floor boards
Removing manhole covers
What is the name of the tool in the image?
Tile spacer
Tile cutter
Grout finishing tool
Tile trowel
what is the tool in the image?
bolster chisel
wood chisel
joint trowel
brick trowel
what is the name of the tool in the image?
claw hammer
mallet
bolster hammer
lump hammer
what is the name of the tool in the image?
finisher
bolster trowel
jointing trowel
S hook
What is the name of the tool in the image?
line pin
plumb bob
jointing trowel
bolster chisel
What is the purpose of the tool in the image?
To remove terminal connectors when exchanging MCB's
To re-seat a leaking tap that is difficult to remove
To plug a hole prior to painting
To replace a radiator valve without draining the system
