WorksheetsSNAF Quiz 2
Total questions: 16
Worksheet time: 8mins
An activity that initiates a flow is called...
Starter
Trigger
Condition
Variable
What are the knowledge workflows available in the ServiceNow base instance?
Approval Publish, Approval Retire, Instant Publish, Instant Retire, Publish Knowledge, Retire Knowledge
Quick Publish, Quick Retire, Instant Publish, Instant Retire, Publish Knowledge, Retire Knowledge
Approval Publish, Approval Retire, Delayed Publish, Delayed Retire, Publish Knowledge, Retire Knowledge
Quick Approval Publish, Quick Approval Retire, Instant Publish, Instant Retire, Delayed Publish Knowledge, Delayed Retire Knowledge
Which one is not a major component of the Service Catalog?
Variable Sets
Operator
Flows
Items
Order Guide
What is a conversational platform that helps users obtain information, make decisions, and perform common work tasks within a messaging interface?
Help Agent
Virtual Agent
Conversation Agent
Virtual Assistant
A service Desk user wants to document all the technical and behind the scenes work on a task but wants to hide it from external users. What field would they use?
Additional Comments
Work Notes
Task Notes
Work Comments
What feature can be used to see who is online, view their current status, and what they are viewing or editing, in real time?
User Alert
User Preference
Online Users
Live User
What is the name of the interface used for creating or modifying ServiceNow reports?
Designer
Report Creator
Report Designer
Report Layout
Which of the following is not a When to Send dropdown option when creating notifications?
Record inserted or Updated
Event is fired
Item is erased from catalog
Triggered
Script
What does CRUD stand for?
Create, Read, Upload, Delete
Configure, Read, Update, Delete
Create, Release, Update, Delete
Create, Read, Update, Delete
Which type of tables may be extended by other tables, but do not extend another table?
Extended Tables
Core Tables
Custom Tables
Base Tables
Table Access Control rules are processed in the following order:
Any table name (wildcard), parent table name, table name
Any table name (wildcard), table name, parent table name
Table name, parent table name, any table name (wildcard)
Parent table name, table name, any table name (wildcard)
When using the Load Data and Transform Map process, what is the Mapping Assist used for?
Mapping fields using Transform History
Mapping fields using an SLA
Mapping fields using a Field Map
Mapping fields using the Import Log
Scripting in ServiceNow is the customization of an instance or applications using?
JavaScript
CSS
Java
Python
What are the three steps for retrieving an Update set?
Retrieve, Produce, Commit
Retire, Publish, Clean Up
Retire, Produce, Conform
Retrieve, Preview, Commit
Which of the following is captured in an update set?
Tasks
New Data Records
Tables
Modified
When using the Load Data and Transform Map process, what is the Mapping Assist used for?
Mapping fields using Transform History
Mapping fields using an SLA
Mapping fields using a Field Map
