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Global NC KYC

Total questions: 18

Worksheet time: 17mins

Name
Class
Date
1.

ID number:

4 lines
2.

Wave

4 lines
3.

Role:

4 lines
4.

If we receive a valid POI. CIP status verified, DOB mismatch and name match with account information. What do you do?

a)

Update name and accept the POI

b)

Update DOB an reject the POI

c)

Update name and reject the POI

d)

Update DOB and accept the POI

5.

Process: Name Change, if we receive a valid POI, CIP status verified, DOB match and name complete mismatch with account information. What do you do?

a)

Holistic Review, if it does not match, reject the document as “Change of ownership”​

b)

Update name and accept the POI.​

c)

Holistic Review, if it does not match, reject the document as “Complete name does not match”​

6.

If we receive a valid POI. CIP status unverified, DOB match and name complete mismatch with account information. What do you do?

a)

Update DOB and accept the POI

b)

Update name and reject the POI

c)

Update name and accept the POI

d)

Update DOB and reject the POI

7.

According to the Global Name Format in PT market first name and last surname must be registered on account per POI.​

a)

True

b)

False

8.

Name change process: Business Account. Mostly markets POI and LOA required. If you received POI only and you need LOA. What Reason of Rejection should you use?

a)

Rejected and Customized Communication Needed

b)

Wrong document received

c)

POI missing information

9.

What tool do we use in C2 market to update name?

a)

Word

b)

One note

c)

Translator

10.

We can update the name in HK market to either Chinese or Cyrillic version​.

a)

True

b)

False

11.

In HK market we can update the name to:

a)

Cyrillic or Chinese version

b)

Cantonese or English version

12.

In KR market we can update the name to either Korean or English​ version.

a)

True

b)

False

13.

If you receive a valid POI in KR market with RRN (Resident Registration Number). What do you do with the document?

a)

You must be black out the RRN on the document​.

b)

You must be black out the DOB on the document​.

c)

You must be black out the RRN and DOB on the document​.

14.

Can we use RBA in name change process?

a)

Yes

b)

No

15.

In RU market, the name always has to be in:

a)

Cyrillic

b)

English

c)

Cantones

d)

Chinese

16.

Process: Name Change, Business account in EU market you receive a valid POI and invalid LOA, What is the reason of rejection for the valid document?

a)

Wrong document received

b)

Invalid Secondary Document.

c)

Reject and customized communication needed.

d)

Change of ownership

17.

In BR market Full name to be update, as best practice.

a)

Yes

b)

No

18.

Process: Name change. What account type we do not send Email?

a)

Personal/Premier

b)

Business Individual

c)

Business Sole Proprietorship​