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Pro Com Final Exam Review

Total questions: 40

Worksheet time: 20mins

Name
Class
Date
1.

Putting a message into the format that will be sent to the receiver is called _______ the message.

a)

Encoding

b)

Decoding

2.

A(n) ______ is anything that prevents clear, effective communication.

a)

Wall

b)

Barrier

c)

Decoding

3.

A(n) ______________ can occur when the receiver says or does something that causes the sender’s message not to be received.

a)

Receiving Barrier

b)

Sender Barrier

c)

Barrier

4.

Something that comes from a person's mind, such as an idea, invention, or process is ______________.

a)

Digital Literacy

b)

Intellectual Property

5.

_____________ is the ability to use technology to create, locate, evaluate, and communicate information.

a)

Intellectual Property

b)

Digital Literacy

c)

Literacy

6.

________ is an illegal act that involves stealing someone's personal information and using that information to commit theft or fraud.

a)

Identity Theft

b)

Identity Thief

7.

___________ is the process of checking the final copy for correct spelling, punctuation, formatting, and typographical errors.

a)

Proofreading

b)

Writing

c)

Publishing

8.

When writing using the _______ approach, details are given first.

a)

Direct

b)

Indirect

9.

To have __________ is to be free of personal feelings, prejudices, or interpretations.

a)

Subjectivity

b)

Objectivity

10.

__________________ is language used in a casual situation without applying the rules of grammar.

a)

Formal Language

b)

Informal Language

11.

Language specific to a line of work or area of expertise is _______.

a)

Jargon

b)

Work Talk

12.

A(n) ___________ is repeating a message or saying the same thing more than once.

a)

Redundancy

b)

Repetition

13.

A(n) _________ is a hard copy document used for intra-office communication.

a)

Report

b)

Memo

c)

Letter

14.

The ______________ is the sign-off for a letter.

a)

Complimentary Close

b)

Salutation

c)

Greeting

15.

The _______ of the letter is the message.

a)

Introduction

b)

Conclusion

c)

Body

16.

A(n) ________ is detailed written and visual information about an item or process.

a)

Design

b)

Description

17.

Two examples of technical documents are _____________ and manuals.

a)

Instruction

b)

Process

18.

Social media platforms include blogs, Facebook, ______, or LinkedIn.

a)

Twitter

b)

Internet

c)

World wide Web

19.

A(n) ________ typically contains an idea and attempts to persuade the reader to take a certain course of action.

a)

Proposal

b)

Interview

c)

Request

20.

__________ organization is useful when your report reflects an investigation.

a)

Cause-and-Efficiency

b)

Case-and-effect

c)

Cause-and-effect

21.

A(n) _________ is an effective method of getting information about people's opinions on topics.

a)

Interview

b)

Proposal

c)

Request

22.

_________ is the ability to create or interpret the meaning of a visual message

a)

Visual Literacy

b)

Graphic Literacy

c)

Visuals

23.

A visual such as a graph, chart, or illustration is a(n) _______.

a)

Photo

b)

Figure

c)

Graph

24.

The amount of space between two lines of type is known as _______.

a)

Kearning

b)

Leading

25.

A(n) ______ presentation is one that is planned and carefully composed.

a)

Informal

b)

Formal

c)

Indirect

d)

Direct

26.

A(n) ________ is a statement to finish the presentation that will make an impact on the audience.

a)

Clincher

b)

Visual Literacy

c)

Jargon

27.

The content of a presentation should be organized to include an ________, a body, and a conclusion.

a)

Introduction

b)

Greeting

c)

Complimentary Close

28.

_________ is clearly and distinctly pronouncing syllables and sounds.

a)

Enunciation

b)

Intonation

c)

Pitch

29.

The rise and fall in the pitch of your voice is ________.

a)

Pitch

b)

Intonation

c)

Enunciation

30.

The representation of motion with graphics or in text is _______.

a)

transition

b)

Movement

31.

The _______________ is a set of rules that every user must agree to before using software.

a)

end user license agreement (EULA)

b)

end user agreement (EULA)

c)

end license agreement (EULA)

32.

__________ is the process of creating a digital media presentation.

a)

Footage

b)

Production

c)

Recording

33.

The video content recorded by the camera is the _________.

a)

Footage

b)

Production

c)

EULA

34.

When the listener demonstrates an understanding of the message by restating what was said, _________ listening occurs.

a)

Reflective

b)

Passive

c)

Active

35.

Fully participating as you process what a person says is _______ listening.

a)

Passive

b)

Active

c)

Reflective

d)

Empathetic

36.

Listeners who become involved in what the speaker is saying are ________ listeners.

a)

Active

b)

Attentive

c)

Passive

37.

A(n) ________ position is usually a person's first or beginning job and requires very little training.

a)

Entry-Level

b)

Executive-Level

c)

Supervisory-Level

38.

The principles and beliefs that you consider important are your ______.

a)

Values

b)

Beliefs

39.

A(n) ______ is a series of related jobs in the same profession.

a)

Pathway

b)

Career

c)

Experience

40.

___________ is a professional status earned by an individual after passing an exam focused on a specific body of knowledge.

a)

Certification

b)

Work Experience

c)

Experience