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Worksheets

CA Training

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

Which of the following is not a part of Desk Operations?

a)

Community Assistants

b)

Residential Advisors

c)

Manager of Front Desk and Service Operations

d)

Community Office Managers

2.

Where is the Student Housing Front Desk located?

a)

Gillson Lower Level 

b)

UC 5th floor

c)

UC 4th floor

d)

Lone Mountain

3.

How many COM’s are there?

a)

9

b)

8

c)

10

d)

2

4.

Q Trak is a communication hub for Desk Ops staff

a)

TRUE

b)

FALSE

5.

What day is Mock Move In?

a)

Tuesday 8/8

b)

Friday 8/11

c)

Thursday 8/10

d)

Wednesday 8/9

6.

What does the acronym COM stand for? 

a)

Community Office Management

b)

Community Office Manager

c)

Community Operations Manager

7.

Building 1 is the larger of the two Lone Mountain East Buildings. 

a)

TRUE

b)

FALSE

8.

Which digital resource is the center of information for troubleshooting and looking up answers while at the desk? 

a)

Slack 

b)

Google Drive 

c)

StarRez

d)

The CA website

9.

What is the Get App? 

a)

An google form 

b)

A digital survey

c)

A mobile app 

d)

An online portal 

10.

COMs are responsible for holding 5-10 office hours per week at the desk. 

a)

TRUE

b)

FALSE

11.

Which of the following is a residential building that does not have a front desk. 

a)

Saint Annes 

b)

Lone Mountain North

c)

Hayes Healy

d)

Loyola Village 

12.

Who is not a COM for the upcoming academic year? 

a)

Katherine Anthony

b)

Shennel Henries

c)

Abby Tecson