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WorksheetsDSM2613(2) Organisational Context
Total questions: 10
Worksheet time: 9mins
The mission of Royal Malaysia Police Force is to provide professional, quality and integrity policing services towards public safety and order. Which organisational internal context does this refer to?
objectives, strategies and business mission of the organization
policies, plans and guidelines to achieve objectives
governance, roles and responsibilities, and accountabilities
overall risk management strategy
Police officers are trained at Pusat Latihan Polis (PULAPOL) because they are the most important asset in RMP. Which organisational internal context does this refer to?
internal stakeholders
values, ethos and culture
information flow and decision-making processes
capabilities, resources and assets
Match the internal organisational context to the example
procedures, processes and practices
According to SOP, police arrest those who violated the Movement Control Order.
brand and reputation
Jabatan Integriti dan Pematuhan Standard (JIPS) was established to counter police corruption.
activities, functions, services and products
Police implement Rakan COP programs so that the public can easily report crimes.
Polis Bantuan have contractual agreements to maintain security in UiTM. Which external organisational context does this refer to?
the cultural and political context
legal, regulatory, technological, economic, natural and competitive environment
contractual agreements, including other organizations within the contract scope
infrastructure dependencies and operational interdependencies
Shah Alam flooding has been a barrier for the Police Headquarters to operate daily duties. Which external organisational context does this refer to?
supply chain and contractor relationships and commitments
key issues and trends that may impact on the processes and/or objectives of the organization
perceptions, values, needs and interests of external stakeholders (including local communities in
areas of operation)
operational forces and lines of authority
The Narcotics Crime Investigation Department (NCID) deals with uncertain circumstances such as a shoot matching with criminals. Which risk criteria does this refer to?
critical activities, functions, services, products and stakeholder relationships
the operating environment and inherent uncertainty in operating in environments of weakened governance or rule of law
the potential impact related to a disruptive or undesirable event
legal and regulatory requirements and other requirements
IPD Shah Alam follows news from the Meteorology Department for the likelihood of flooding occurring again and how devastating it will be. Which risk criteria does this refer to?
the organization’s overall risk management policy
the nature and types of threats and consequences that can occur to its assets, business and operations
how the likelihood, consequences and level of risk will be determined
needs of and impacts on stakeholders – life, safety and human rights
Match risk criteria to the example
reputational and perceived risk
The significant amount of officers receiving bribery pollutes the good image of the police force
how combinations and sequence of multiple risks will be taken into account
IPD Shah Alam has a designated officers to rescue flood victims while still maintaining police dutie
level of risk tolerance or risk aversion of the organization and its clients
The public doesn't tolerate police corruption because their tax pays for police salary
Match the expectations of stakeholders to the example
stakeholders’ risk appetite
The public doesn't tolerate police corruption because their tax pays for police salary
contractual obligations specified by the client
Polis Bantuan have contractual agreements to maintain security in UiTM.
legal and regulatory requirements and voluntary commitments
Police have to adhere to the Police Act 1957
Match the expectations of stakeholders to the example
records and documentation requirements for delivery of services and non-conformances
The Sistem Semakan Online PDRM makes it easy to check the status of police services online.
impact on and interactions with external stakeholders (communities, clients, other security providers)
Police implement Rakan COP programs so that the public can easily report crimes.
human rights responsibilities and impacts relevant to the services provided
Police should ensure that detainees do not die in their holding cells.
