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Worksheets

Business Communication & Management

Total questions: 20

Worksheet time: 18mins

Name
Class
Date
1.

Being late for an appointment is considered a serious ... in Chinese

business culture.

a)

virtue

b)

insult

c)

subjective

d)

sensitive

2.

Match the words with their synonyms.

a)

welfare

1.

prosperity

b)

nuance

2.

subtlety

c)

to attach

3.

to attribute

d)

to plan

4.

to schedule

e)

offense

5.

insult

3.

It took five months of ... between the two parties to have the agreement in place.

a)

mediation

b)

negotiations

c)

virtues

d)

humility

4.

Like most other American companies with a rigid ..., workers and managers had strictly defined duties.

a)

counterpart

b)

composure

c)

hierarchy

d)

host

5.

When receiving a business card make a ... of examining it carefully for

a few moments.

a)

view

b)

deal

c)

report

d)

show

6.

Since there is such a strong emphasis on ​ (a)   in Chinese business

culture, ​ (b)   that you bring a ​ (c)   member of your organization to lead

the ​ (d)   on ​ (e)   .

Choose from the below words
hierarchy
ensure
senior
negotiations
your behalf
7.

“​ (a)   ” is an important concept to understand as a person’s reputation and ​ (b)   rests on this concept. Causing ​ (c)   or loss of ​ (d)   can be disastrous for ​ (e)   negotiations.

Choose from the below words
Saving face
social standing
embarrassment
composure
business
8.

To avoid saying “no” to a person directly use ... answers such as “perhaps”, “I’m not sure”, I’ll think about it”, or “We’ll see” instead.

a)

ambivalent

b)

breach

c)

senior

d)

disastrous

9.

Managers have to decide how best to allocate the human, physical and capital ... available to them.

a)

resources

b)

techniques

c)

equipment

d)

material

10.

As well as organizing the work of their ..., managers have to work with people in other areas.

a)

supervisors

b)

subordinates

c)

directors

d)

employers

11.

Match the words with their definitions.

a)

able to persuade a person to believe or do a particular thing

1.

persuasive

b)

having enough skill or knowledge to do something well

2.

competent

c)

something that you achieved

3.

attainment

d)

anyone or anything that distributes something

4.

allocator

e)

the activity of running and controlling a business

5.

management

12.

Match the words with their definitions.

a)

something that you are trying to achieve

1.

objective

b)

giving an impression of power and importance

2.

authoritative

c)

to make somebody want to do something

3.

to inspire

d)

to make somebody believe that something is true

4.

to convince

e)

high in rank or status

5.

senior

13.

Top managers are appointed and supervised by a company’s …

a)

chairmen

b)

management

c)

advisors

d)

board of directors

14.

Match the words to make collocations.

a)

resources

1.

to allocate

b)

information

2.

to communicate

c)

strategies

3.

to develop

d)

jobs

4.

to perform

e)

objectives

5.

to set

15.

It is generally the job of a company’s ​ (a)   to consider the ​ (b)   of the future, and to take ​ (c)   for innovation, without which any ​ (d)   can only expect a ​ (e)   life.

Choose from the below words
top managers
needs
responsibility
organization
limited
16.

Reorder the following.

a)

Managers have to measure the performance

b)

of their staff, to see whether the objectives

c)

set for the organization as a whole

d)

and for each

individual member of it

e)

are being achieved.

1)
2)
3)
4)
5)
17.

I ... that she study English language, because it’s necessary in her work.

a)

propose

b)

suggest

c)

offer

18.

Those changes of the voting system were ... by our government.

a)

proposed

b)

suggested

c)

offered

19.

Gerald ... to her after a year of dating.

a)

proposed

b)

offered

c)

suggested

20.

She ... him her bicycle.

a)

proposed

b)

suggested

c)

offered