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Worksheets

Decision Making and Workplace Skills

Total questions: 62

Worksheet time: 44mins

Name
Class
Date
1.

Which step is the most important step in the decision making process?

a)

Identifying the decision that needs to be made

b)

Analyzing the situation

c)

Making the decision

d)

Reviewing the decision which was made

2.

Compliance is a decision making strategy in which a person __________.

a)

Let someone else make the decision

b)

Consider every possible option

c)

Delay making a decision

d)

Pick the option with the lowest level of risk

3.

Procrastination is a decision making strategy in which a person does which of the following?

a)

Let someone else make the decision

b)

Consider every possible option

c)

Delay making a decision

d)

Pick the option with the lowest level of risk

4.

When making decisions, a person should try to avoid which of the following?

a)

Getting help from a colleague

b)

Listening to impulses

c)

Making diagrams

d)

Identifying relevance

5.

Which of the following is a strategy for responsible decision making?

a)

Listing alternative decisions

b)

Procrastination

c)

Impulse decisions

d)

Doing it on your own

6.

Which of the following is NOT a part of critical thinking?

a)

Consider logical connections between ideas

b)

Consider every possible option

c)

Delay making a decision

d)

Identify relevance

7.

How many steps are in the decision making process?

a)

Eight

b)

Seven

c)

Six

d)

Five

8.

Which of the following is NOT a step in the decision making process?

a)

Seeking help every time

b)

Gathering information

c)

Defining the problem

d)

Taking action

9.

Which of the following is NOT an emotional block which hinders decision making?

a)

Fear of success

b)

Fear of failure

c)

Activation

d)

Stagnation

10.

Which of the following is NOT an important factor on decision making?

a)

Family

b)

Weather

c)

Environment

d)

Time

11.

To stop developing, growing, progressing or advancing

a)

impulse

b)

compliance

c)

agony

d)

stagnation

12.

Strategy in which a person goes with their first reaction

a)

escape

b)

play it safe

c)

impulse

d)

agony

13.

Strategy in which a person avoids a decision or makes up an answer to deflect an injury

a)

compliance

b)

escape

c)

impulse

d)

play it safe

14.

Strategy in which a person chooses the alternative with the lowest level of risk

a)

agony

b)

compliance

c)

escape

d)

play it safe

15.

Strategy in which a person considers every detail of every option over and over again

a)

impulse

b)

agony

c)

compliance

d)

escape

16.

Strategy in which a person hands over control or lets someone else decide

a)

play it safe

b)

impulse

c)

compliance

d)

escape

17.

A person's principles of standards of behavior; one’s judgment of what is important in life

a)

priorities

b)

values

c)

escape

d)

expectations

18.

A thing which is regarded as more important than others

a)

expectation

b)

values

c)

priorities

d)

compliance

19.

Combination of surroundings, conditions or influences

a)

impulse

b)

environment

c)

spacial reference

d)

values

20.

Decision-making Process consists of 7 steps: 1.Identifying the decision to be made,

2.Gathering information

3.Listing all the possible alternatives of each choice

4.Weighing the evidence

5.Selecting the best choice

6.Making the decision

7.Evaluating the decision

a)

This list is 100% correct

b)

It's close - move step 3 to the 2nd position.

c)

Not even close - reverse the order of steps 2,3 and 4

d)

What'cha talkin' 'bout?

21.

Consequences of Decisions can be determined by asking, “Does the decision result in actions which...

– promote health (Is it healthy)

– protect safety (Is it safe?)

– follow laws (Is it lawful?)

– show respect for myself and others (Is it respectful)

– follow the guidelines of my parents and teachers (Does it make my parents proud?)

– demonstrate good character (Does it make me proud?)

a)

True

b)

False

22.

Influences on Decision Making Include the following factors: – values– priorities– environment– peers or colleagues– role models– family– self-image– time

a)

True

b)

False

23.

A problem is..?

a)

a gap between what is and what should be

b)

a difficulty a group experiences while reaching their goals

24.

Identifying a problem is a ___ business

a)

Subjective

b)

Objective

25.

Decision Criteria: Factors that are relevant to a decision

a)

TRUE

b)

FALSE

26.

A decision-maker who is perfectly rational would be fully

a)

objective

b)

logical

c)

confident

d)

headstrong

27.

Risk is..?

a)

the probability that a particular outcome will result from a given decision

b)

the state of incomplete knowledge and inability to determine possible outcomes

28.

Career readiness and employability skills have become an increasingly critical part of education.

a)

True

b)

False

29.

Employers are desperately seeking people with a combination of skills that seem to fall under the career readiness and employability umbrella.

a)

True

b)

False

30.

Employability skills are not typically considered essential qualifications for many job positions and are not necessary for an individual’s employment success at any level.

a)

True

b)

False

31.

Employers are not looking for skills that go beyond qualification and experience.

a)

True

b)

False

32.

Employability skills are those skills necessary for getting, keeping, and being successful in a job.

a)

True

b)

False

33.

Employers demand employees with better customer service skills.

a)

True

b)

False

34.

Technical skills change quickly as tools, software, and innovation are introduced in every job across all industries.

a)

True

b)

False

35.

Communication skills whether written, oral, listening, and nonverbal are not that important in the workplace.

a)

True

b)

False

36.

Volunteering enables employees to develop skills that are beneficial to the business.

a)

True

b)

False

37.

Soft skills have more to do with who people are (character traits/personality) rather than what they know.

a)

True

b)

False

38.

Hard skills can be learned and perfected over time whereas soft skills are more difficult to acquire and change.

a)

True

b)

False

39.

It doesn’t matter how smart you are, you must have social graces in order to get far in your career.

a)

True

b)

False

40.

A group of essential abilities that involve the development of knowledge base, expertise level and mindset that is increasingly necessary for success in the modern workplace is called __.

a)

workplace references

b)

communication skills

c)

employability skills

d)

work ethics

41.

Which of the following are reasons why people are not hired? ______________

a)

poor social/workplace skills

b)

poor personal appearance

c)

poor work ethic, attitude, lack of respect

d)

all of these

42.

Communication, logic, teamwork, and technical skills do not count for much unless you do which of the following: ______________

a)

commit to deadlines

b)

put work before personal matters

c)

show up on time everyday with high ethical standards

d)

all of these

43.

Which of the following is not an example of non-verbal communication? ______________

a)

facial expressions, sighs

b)

body posture

c)

eye contact (direct stare, rolling)

d)

yelling

44.

A guiding set of moral values is called _______.

a)

ethics

b)

facial expressions

c)

employability skills

d)

goals

45.

Which of the following is not an example of unethical behavior? ___________

a)

lying

b)

cheating

c)

stealing

d)

honesty

46.

Which of the following are examples of transferable skills? _____________

a)

time management prioritizing

b)

leadership/delegation

c)

listening/communication

d)

all of these

47.

Personal attributes and/or character traits that enable someone to interact effectively and harmoniously with others are called ________________.

a)

hard skills

b)

references

c)

soft skills

d)

technical skills

48.

Personality-oriented interpersonal skills such as teamwork, flexibility, patience, persuasion, etiquette, time management, getting along with others, and communication are examples of _______________.

a)

hard skills

b)

soft skills

c)

personal goals

d)

workplace communication

49.

Specific, teachable abilities that can be defined and measured which includes but is not limited to typing, writing, math, reading, and the ability to use software programs is called ________.

a)

soft skills

b)

workplace readiness

c)

hard skills

d)

interpersonal communication skills

50.

Which of the following is not an example of a hard skills? _____________

a)

proficiency in a foreign language

b)

teamwork/integrity

c)

operating a machine/computer programmer

d)

earning a degree or certificate

51.

___________ is being able to work efficiently with anyone with different skill sets, personality, work styles or motivation level to achieve a better team result.

a)

teamwork skills

b)

people skills

c)

communication skills

d)

none of these

52.

Being able to actively listen to others and articulate your ideas in writing, or verbally to any audience in a way that you are heard and you achieve the goals that you intended with that communication is called ___________________.

a)

people skills

b)

teamwork skills

c)

communication skills

d)

interpersonal relationship skills

53.
Coming to work or class on time following directions and staying on task is an example of what type of personal and people skill
a)
Perfect attendance
b)
Positive work ethic
54.
Good workers continually acquire new industry information and improve their professional skills
What professional skill best describes this
a)
Lifelong learning
b)
Health and Safety
55.
Professionalism is performing in a manner appropriate for the profession and workplace?
a)
True
b)
False
56.
Samuel works at a farm equipment company, but he is completely caught up with all of his work. What can Samuel do?
a)
Check social media
b)
Walk around the building to make it seem like you're busy
c)
Go talk with colleagues to make the time seem to go faster
d)
Clean up the work environment and offer assistance to colleagues
57.
If you can keep things at work in order and have a neat workplace, then you have great______________.
a)
Loyalty
b)
Organizational Skills
c)
Productivity
d)
Respect
58.
It’s important to dress appropriately for work and have good personal hygiene including brushing teeth, wearing deodorant (but not strong perfume or cologne) and having neat hair.
a)
Appearance
b)
Attendance
c)
Attitude
d)
Respect
59.
All of the following are examples of effective communication skills except.
a)
Arms crossed.
b)
Open body posture.
c)
Eye contact
d)
Calm voice
60.
Employers want employees who are flexible and willing to learn.
a)
True
b)
False
61.

Which of the following is NOT an employability skill?

a)

Ethical behavior

b)

Teamwork

c)

Technology

d)

Sales

62.

Which of the following is considered the most important skill in the workplace?

a)

Effective communication

b)

Knowledge of technology

c)

Certifications or licensures

d)

Leadership strategies