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OP-189

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The operations function consists mainly of activities that are performed on a __________ basis.

a)

weekly

b)

yearly

c)

monthly

d)

daily

2.

Which of the following is an example of one of a business’s inputs:

a)

Goods

b)

Employees

c)

Services

d)

Products

3.

Operations managers have two main goals in mind—efficiency (keeping costs low) and

a)

productivity (keeping business running fast).

b)

reputation (keeping up the business’s good name).

c)

legality (keeping the business in good standing with the law).

d)

effectiveness (keeping customers satisfied).

4.

The foundation of the operations function is

a)

quality control.

b)

maintenance and repairs.

c)

purchasing.

d)

production planning.

5.

Which of the following is not a main factor in a business’s site selection decision:

a)

Costs

b)

Labor

c)

Community

d)

Media

6.

Which operations activity is also referred to as procurement?

a)

Purchasing

b)

Inventory control

c)

Logistics

d)

Quality control

7.

A clothing manufacturer checks one pair of pants out of every shipment to ensure the quality of its product. This process is known as quality

a)

delivery

b)

assurance

c)

guarantee

d)

inspection

8.

A clothing manufacturer builds quality into its operating system, placing responsibility on each employee. This process is known as quality

a)

assurance

b)

guarantee

c)

delivery

d)

inspection

9.

The money it takes to keep inventory in stock is called __________ cost.

a)

holding

b)

production

c)

  purchasing

d)

stockout

10.

Running out of inventory can result in

a)

lost sales.

b)

 

higher productivity.

c)

higher taxes.

d)

lost sales.