WorksheetsCS Regional Meeting
Total questions: 10
Worksheet time: 5mins
What is the activity in 2023 - Demi senyumanmu?
Izinkan kami membantu anda
Izinkan kami bersama anda
Izinkan kami menggembirakan anda
Izinkan kami menemani anda
What are the influential factors to improve CS for Sales Module?(EXCEPT)
Vehicle Purchase & Loan Process
Informed on Status Vehicle
Clear Explanation during delivery
Service within Promised Time
What are the influential factors to improve CS for Service Module?(EXCEPT)
Vehicle Purchase & Loan Process
Service Explanation Before & After
Service within Promised Time
Satisfied with SC Facilities
Highest respondents for Sales module in 2022?
Central 1
Central 2
East Malaysia
Southern
Highest respondents for Service module in 2022?
Central 1
Central 2
East Malaysia
Southern
What is the response rate target for CS Survey 2023?
20%
25%
30%
35%
What will be the mechanism for CS Survey 2023?
SMS Only
SMS & WhatsApp
WhatsApp Only
SMS & Telephone Interview
What is the target for CS CAMPAIGN 2023 : ‘NOSTALGIA RAYA BERSAMA PERODUA'?
40%
45%
50%
55%
What is the target for CS Audit 2023?
50% for Category A
60% for Category A
70% for Category A
80% for Category A
What is the New CS Tagline for 2023?
Demi Senyumanku
Demi Senyumanmu
Demi Senyuman Semua
Demi Senyuman Anda
