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BUSINESS WRITING QUIZ

Total questions: 50

Worksheet time: 50mins

Name
Class
Date
1.

Identifying different types of writing is important because

a)

As a professional you need to also be a writer

b)

It helps you write in the appropriate style

c)

It tells you who your reader is

d)

It wastes time

2.

Julie Henderson

123 Main Street

Lenexa, KS 66222

is an example of what part of the business letter?

a)

Heading

b)

Signature Line

c)

Recipients Address

d)

Body

3.
Dear Mr. Zuck:
is an example of a...
a)
Subject Line
b)
Salutation
c)
Greeting
d)
Complimentary Closing
4.
Sincerely, 
is an example of a...
a)
Closing Line
b)
Signature Line
c)
Complimentary Closing
d)
Complimentary Line
5.
When you sign a letter, it can only be in what 2 colors of ink?
a)
Red or Black
b)
Blue or Red
c)
Black or Blue
d)
Pencil or Blank Ink
6.
The heading includes...
a)
Your Address and Date
b)
Recipients Address and Date
c)
Your Address
d)
Your Address and Time
7.

The part of the business letter where the message of the letter is written is called the?

a)

heading

b)

body

c)

greeting

d)

closing

8.

The sender's first and last name is written here. It is called the ____________.

a)

heading

b)

body

c)

greeting

d)

signature

9.

A formal goodbye is written in this section of the letter. It is called the________________.

a)

greeting

b)

inside address

c)

heading

d)

closing

10.

In the first paragraph of the formal thank you letter you must write the following:

a)

Thank you for…………………… (Give the reason why you are thanking the person)

-The date and place the event was held is not needed.

b)

Thank you for…………………… (Give the reason why you are thanking the person)

-Give the date and place the event was held.

c)

Thank you and congratulations for…………………… (Give the reason why you are thanking the person)

-Give the date and place the event was held.

d)

Thank you for…………………… (Give the reason why the person is thanking you)

-Give the date and place the event was held.

11.

In the second paragraph of the formal thank you letter you must:

a)

Give three reasons why you disliked what the person did.

Or

Give three reasons expressing your dislike of the occasion.

b)

Give three reasons why you are complaining.

Or

Give three ways that the disservice can be fixed..

c)

Give three reasons why the person deserves the honor.

Or

Give three reasons expressing why the person deserves the award.

d)

Give three reasons why you appreciated what the person did.

Or

Give three reasons expressing the importance of the occasion.

12.

Which of the following is the correct format for the inside address?

a)

Mr. John Doe

Manager

Cable Essentials

P.O. Box N6789

Nassau, Bahamas

b)

Mr. John Doe

Cable Essentials

P.O. Box N6789

Nassau, Bahamas

c)

Mr. John Doe

Manager

P.O. Box N6789

Nassau, Bahamas

d)

Mr. John Doe

Cable Essentials

Nassau, Bahamas

P.O. Box N6789

13.

Which of the following is the correct greeting/salutation?

a)

Dear Mr. John,

b)

Dear Mr. John:

c)

Dear Mr. Doe:

d)

Dear Mr. Doe,

14.

Which of the following is the correct closing?

a)

Your friend,

b)

Yours, truly

c)

Sincerely:

d)

Sincerely,

15.

The part of a letter that greets the person you are writing to is called:

a)

Solution

b)

Opener

c)

Greeting

d)

Salutation

16.

The heading in a business letter includes--

a)

the address the letter is being sent to and the date

b)

the address of the person sending the letter and the date

c)

the address of both the recipient and sender and the date

d)

none of the above

17.

The date line should be formatted as:

a)

Dec. 15, 2018

b)

12/15/18

c)

December 18, 2018

d)

18 December 2018

18.

What do you usually write as salutation if you don't know who will be receiving your letter?

a)

Dear Mr./Ms./Mrs.

b)

Dear Mister

c)

Dear Sir/Madam

d)

Dear Miss

19.

What does the first paragraph of a business letter explain?

a)

It explains what the receiver has to do.

b)

It explains the reason for writing.

c)

It explains the sender's feeling.

d)

It explains how grateful the sender is.

20.

Identify the part of the business letter number 3

a)

Salutation

b)

Senders info

c)

Date

d)

Recipient Address

21.

Identify the part of the business letter number 8

a)

Closing

b)

Salutation

c)

Body

d)

Recipient Address

22.

From the samples of business letters, what type of business letter is it?

a)

Letter of resignation

b)

Letter of invitation

c)

Letter of requesting information

d)

Letter of sending information

23.

How many paragraphs usually found in a Business Letter?

a)

One Paragraph

b)

Two Paragraphs

c)

Three Paragraphs

d)

I don't know

24.

What the sentence below is the correct closing remark?

a)

If you require any information, please contact me.

b)

If there are any problems, contact me

c)

If you require any further information, please do not hesitate to contact me.

d)

I look forward to seeing you, please contact me

25.

Modern Business Letter are usually written in

a)

Semi Block Style

b)

Simplified Block Style

c)

Full Block Style

d)

None of the Above

26.

when you write a cover letter, you use .....font size

a)

12

b)

13

c)

14

d)

15

27.

cover letter consists of 3 main parts, they are .....

a)

introduction, conclusion, perception

b)

front, up, behind

c)

introduction, content, conclusion

d)

head, body, foot

28.
Your cover letter should be addressed to:
a)
"To Whom it May Concern"
b)
The company's name
c)
A specific person (ex. Mr. Bean, Director of Marketing)
d)
The company's president
29.
What should the opening sentence in a cover letter?
a)
I am good at.......
b)
I would like to apply for the position of .......
c)
I would like the job
d)
Give me a job
30.
What would happen if I have spelling mistakes in my letter?
a)
Nothing
b)
I don't have a dictionary
c)
The employer is unlikely to invite you for interview
d)
I will try not to make any
31.

What do you know about cover letter in bahasa?

a)

Surat penutup

b)

Lowongan pekerjaan

c)

Surat lamaran

d)

Surat pembuka

32.

What is a cover letter?

a)

An outdated form of applying for a job

b)

Another name for a resume

c)

Used to introduce yourself to the employer and draw interest to resume

d)

Has credentials for the applicant

33.

Which of the following is necessary for a successful cover letter?

a)

Opening, body and closing paragraph

b)

Addressing the letter to a specific individual or department

c)

Connecting your skills to the ones profiled in the job advertisement

d)

All of the above

34.

Fill in the gap

When you send a letter requesting a service, you must give a -------- information

a)

clear

b)

full

c)

detailed

d)

simple

35.

If you want to use a conference place for a seminar, what kind of letter will you write?

a)

requesting a service

b)

confirming a service

c)

claim

d)

adjustment

36.

Which one is the action of a cover letter?

a)

I saw your advertisement for an administrative assistant in the November 14 International Herald Tribune.

b)

I have the skills required. I am familiar with word processing programs.

c)

Part of our expanding product line is a mobile phone that takes and sends photos over the phone lines.

d)

I will call you on Tuesday morning to discuss the position

37.

Which one is the closing of a cover letter?

a)

Looks good, right?

b)

I look forward to working with Net Lives.

c)

I look forward to talking to you next week.

d)

I want to see you soon at the office

38.

Which one is the action of a cover letter?

a)

I saw your advertisement for an administrative assistant in the November 14 International Herald Tribune.

b)

I have the skills required. I am familiar with word processing programs.

c)

Part of our expanding product line is a mobile phone that takes and sends photos over the phone lines.

d)

I will call you on Tuesday morning to discuss the position

39.

If you have any ­­­­­­­­­___________ questions, please do not hesitate to contact me directly

a)

More

b)

Further

c)

Addition

d)

Separate

40.

Which one is the action of requesting service letter?

a)

I look forward to your phone call.

b)

In addition to the meeting rooms, we will reserve five guest room

c)

I would like to confirm the information that we discussed on the phone today

d)

Are you available to meet on Thursday at 3:00?

41.

Which one is not the focus of confirming a service letter?

a)

As you outlined in your fax, we can provide six large rooms equipped with microphones and speakers.

b)

As you said on the phone, you will need one room that can be made larger or smaller.

c)

As I know you need many different services for your meeting

d)

As you indicated on the phone, you are expecting between 200 and 300 people for the three-day event

42.

Which one is the action of requesting service letter?

a)

I look forward to your phone call.

b)

In addition to the meeting rooms, we will reserve five guest room

c)

I would like to confirm the information that we discussed on the phone today

d)

Are you available to meet on Thursday at 3:00?

43.

Which one is not the focus of confirming a service letter?

a)

As you outlined in your fax, we can provide six large rooms equipped with microphones and speakers.

b)

As you said on the phone, you will need one room that can be made larger or smaller.

c)

As I know you need many different services for your meeting

d)

As you indicated on the phone, you are expecting between 200 and 300 people for the three-day event

44.

A letter that expresses your interest in working for a company when they're not actively hiring for a position you're interested in.

a)

Inquiry Letter

b)

Sales Letter

c)

Letter of Interest

d)

Demand of Delivery Letter

45.

A letter written to the concerned authorities when you are not satisfied with some service, or you have a problem that needs to be addressed.

a)

Cover Letter

b)

Complaint Letter

c)

Letter of Interest

d)

Sales Letter

46.

The first piece of document handed to the candidate who has gone through the interview and has been selected for the position. This is a confirmation that the person has been appointed for a particular job.

a)

Appointment Letter

b)

Complaint Letter

c)

Follow-up Letter

d)

Cover Letter

47.

A formal letter written to confirm the list of items you would like to purchase.

a)

Appointment Letter

b)

Complaint Letter

c)

Order Letter

d)

Cover Letter

48.

A letter you wrote if you want to find out some information.

a)

Demand of Delivery Letter

b)

Sales Letter

c)

Letter of Interest

d)

Inquiry Letter

49.

A formal letter written to confirm the list of items you would like to purchase.

a)

Appointment Letter

b)

Complaint Letter

c)

Order Letter

d)

Cover Letter

50.

Select the correct answer.

What does it mean to be concise in business writing?

a)

to use facts that readers can easily verify

b)

to use language that impresses readers

c)

to use fewer words to clearly convey ideas

d)

to use reliable sources to present information