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WorksheetsInTune SI 2023-2024
Total questions: 11
Worksheet time: 6mins
CFU: You are a Campus Computer technician and your campuses' location codes are below.
Academy:1019
College Prep: 2019
Operations: 3019
Which option below would be the correct computer name for a college prep teacher's computer?
STA2019-SERIAL
CNP3019-SERIAL
STA3019-SERIAL
STA1019-SERIAL
CFU: You are a Campus Computer technician and your campuses' location codes are below.
Academy:1011
College Prep: 2011
Operations: 3011
Which option below would be the correct computer name for the CNP Cafeteria Manager's computer?
CNP1011-SERIAL
STA3011-SERIAL
CNP3011-SERIAL
CNP3011-POS3
True or False: You need to reset student devices in between users.
True
False
True or False: You do not have to reset staff devices in between users.
True
False
CFU: Which chat would you request deletion for a computer name to be reused in?
Computer Name Reset
Microsoft InTune Support
Private Message to Roger
CFU: If you have a device that red-screened error during preprovisioning what is the proper format you should submit it to the Microsoft InTune Support chat?
Device's Name: STA2013-123456A
STA2013-123456A
2013-123456A
123456A
STA-123456A
Select the correct macro you would use when submitting devices that are being sent to ER2/Warehouse in Zendesk to be removed.
InTune Device Disposal (ER2, Lease Return, Warehouse)
InTune Summer Imaging
Direct Message to Roger
Send and do nothing.
All InTune iOS actions require the device to be connected to what?
Hopes and dreams
Skynet
Internet
Power
What is the first step if you need help with something involving InTune?
Message Roger
(If it is a mass issue affecting multiple users then direct message)
Search Zendesk guides section
Message in chat and see if a fellow technician can or has already answered.
Try and google the problem and see if there is a known solution
What Wi-Fi do you connect to during setup while on site?
IDEA Public Schools
IDEA Students
IDEA Guest
True or False: Do you have to reimage ALL student devices during the summer?
Yes
No
