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WJEC Hospitality and Catering 1.1.4 Success factors

Total questions: 16

Worksheet time: 9mins

Name
Class
Date
1.

Select 3 contributing factors to the success of hospitality and catering provision..

a)

The weather

b)

The Economy

c)

The impact of the media

d)

Basic costs eg: The cost of food

2.

Basic costs include...? (Select 3)

a)

Labour costs

b)

Material Costs

c)

Overheads

d)

An Iphone

3.

Overheads are

a)

costs connected to the business e.g. rent

b)

the costs materials like napkins

c)

the staff wages

d)

staff salaries

4.

Fixed costs are costs that are always ....

a)

The same

b)

Changing

c)

Expensive

d)

Hidden

5.

True or False:

Net profit is the money left over when all costs (e.g. overheads) have been deducted from sales income.

a)

True

b)

False

6.

When the economy is strong customers have more money to spend on leisure activities and eating out

a)

True

b)

False

7.

When the economy is weak customer have lots of disposable income to spend

a)

True

b)

False

8.

food provenance is...

a)

knowing where your food comes from

b)

a lack of food

c)

lots of food

d)

expensive food

9.

Seasonality is buying food that are..

a)

in season (plentiful)

b)

from europe

c)

healthy

d)

citrus e.g. a lemon

10.

Sustainablility is the mindful use of a resource so that it isn't used up or damaged

a)

True

b)

False

11.

To sustain our environment we need to maintain and look after it by...

a)

using less energy

b)

reducing the consumption of water

c)

avoiding waste

d)

recycling and reusing as much as possible

e)

all of these

12.

An example of saving energy and water in a hotel is...

a)

installing baths instead of showers

b)

installing solar panels

c)

providing fresh towels every day

d)

keeping the heating on all day in all rooms

13.

Using left over mashed potatoes to make a frittata is an example of reusing food to increase profits

a)

True

b)

False

14.

Wi-fi and contactless payments are examples of (a)  

15.

A negative impact of printed media (newspapers) is

a)

it may not reach a global audience

b)

cheap to buy space

c)

great for targeting a local community

d)

They are visually appealing

16.

A positive impact of the internet (social media and websites) on a business is

a)

it engages a large number of customers usually for free

b)

negative reviews can be damaging

c)

information is permanent and difficult to delete

d)

interacting with all comments can be time consuming