Font size
WorksheetsSalesforce Refresher Session Pre-test
Total questions: 10
Worksheet time: 9mins
On Chatter, I can tag anyone in the company to raise a comment or question about a specific order
True
False
In which section can you see all the delays the order may have faced?
1
2
3
4
Not visible in this image.
There are two steps to changing the main LPOC of a site:
1- Creating the new contact.
2- Linking the contact to the site.
True
False
I should always have a workflow timeline task that is either on "In progress" or on "Action pending".
True
False
Mark the area you need to click to see the medium and technology of the service.
To add an early billing date, I need to go to the
Product order element
Product order
Product order item
The order owner can be the
Service Delivery Manager
Project Manager
Customer Success Manager
Sales Ops Manager
If I have a comment or question about an order, I should reach out to the internal person via
(a)
If I fill in all of the supplier's confirmed delivery dates, the customer's confirmed delivery date will be the latest date + **insert number** days.
(a)
SDMs are able to complete the workflow timeline tasks of the Service Activation Engineers.
True
False
