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WorksheetsSuper Tech Challange
Total questions: 15
Worksheet time: 5mins
Network names are also called SSIDs, but what is SSID short for?
Sequential Service Identifier
Sync System for Internet Devices
Service Set Identifier
Server Service to integrate Devices
This Logo belongs to which tool?
PDQ Deploy
1:1 Plus
Solarwinds
Mosis
You likely see this every day, but do you pay attention- How many colors are used in the lettering of Google's Logo
3
4
5
6
What does the SS on a USB 3.0 cable stand for?
SustainableSpeed
SerialSuccessor
SuperSuperior
SuperSpeed
The SolarWinds Logo
Which of the hardware listed most commonly used an EIDE cable to connect to the motherboard?
Hard Drive
Sound Card
Video Card
Keyboard
What is the data transfer rate for USB 2.0?
456MB/S
480MB/S
408MB/S
432MB/S
What Does BIOS stand for?
Boot Internal Offset System
Built In Ordered Setup
Binary Initial On Settings
Basic Input/Output System
Per our SOP which of the below is not a proper computer name?
S-14-121300
TN-02-121545
T-01-121423
SN-4-130121
How many bits are in a byte?
4
6
8
12
The Back Side Bus is used to connect the
CPU to the L2 cache
North bridge to the South bridge
CPU to the Main memory and video card
CPU to the North Bridge
Per our Staff Compromised Account SOP, the first attempted form of contact is
A direct call to the staff member using the number listed in ELM
A call to the site using the work location listed in ELM
A call to Lori Johnson to reach out to the staff member
An email to the personal email listed in ELM
The Yellow Open connectors on this board are examples of
AGP
PCI
PCIe
AGP2
Which of these is not a reason to make a new ticket per our SOP?
Loaner device checked out
Student device not working
Request for standard tech
Loaner Device returned
Chose all the correct types of information used in ELM to confirm staff identity, per our SOP.
Home address
Employee ID number
Security questions
Last 4 of Social Security Number
