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Final Assessment Review

Total questions: 9

Worksheet time: 5mins

Name
Class
Date
1.

Traveling outside of the country claims involves which of these entities?

a)

Blue Cross Alabama

b)

Blue Card/Global Core

c)

Utilization Management

d)

DMHC

2.

For Out of Network providers what is the standard procedure?

a)

Member Pays provider then member submits claim

b)

Provider pays member and makes member submit claim

c)

Member doesn't pay provider, Provider submits claim

d)

Member expects services for free

3.

Which of these is a common rejection reason for the R00000 action code?

a)

Claim has been deleted

b)

Claim is paid

c)

Amount of claim has been reduced

d)

Claim is still pending

4.

If there is a mistake made on the claim who corrects that mistake and resubmits?

a)

Anthem

b)

CIW

c)

Customer Service Rep

d)

Provider

5.

If a claim was rejected for not a covered benefit, which of the following would be the correct actions to take?

a)

Check the benefit to confirm they have it or not

b)

Call the provider

c)

Check to make sure the provider is in network

d)

Nothing

6.

A claim denied for RDUP means

a)

Claim denied for Coordination of benefits

b)

Claim denied as Duplicate

c)

Claim paid

d)

Claim adjusted

7.

Which Coordination of benefits primacy rule applies to children when they are on both of their parents plans and there is no court decree?

a)

Active Longer

b)

Blue on Blue

c)

Birthday Rule

d)

Subscriber Rule

8.

How are members notified on the outcome of their appeal?

a)

Letter

b)

Text

c)

Email

d)

Fax

9.

Where can you see descriptions of procedure codes in SC?

a)

Links--Plan to Plan Information

b)

Links--Look Up Code

c)

Links-- Medical Policy

d)

Links--Phone numbers