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WorksheetsThe OC AR Knowledge Check
Total questions: 31
Worksheet time: 19mins
How well do you understand the Sonos Accounts Receivable Process?
I feel very confident in understanding AR!
I'm not sure.
I feel very unconfident about AR.
I need more training in AR.
Which are the Accounts receivable activities in-scope for the OC Auxis team?
Cash Application; Alternative Payment Refund; Customer Credit Memos (MDF, Shortage claims, etc); and Load AR invoices from SAP for John Lewis
Collections, Cash Application; Customer Credit Memos (MDF, Shortage claims, etc); and Load AR invoices from SAP for John Lewis
Client Invoicing, Cash Application; Alternative Payment Refund; and Load AR invoices from SAP for John Lewis
Client Master Data, Cash Application; Alternative Payment Refund; and Customer Credit Memos (MDF, Shortage claims, etc)
What is the Sonos Fiscal Year in SAP?
January to December
September to October
October to September
August to September
What is the email address where the customers send the remittances?
remittance@sonos.com
ARremittance@sonos.com
accountsreceivable@sonos.com &
Where can you find the deductions references, deduction SAP ID, and deductions types by client deduction code?
SAP Tile Manage Customer Line Items
SAP Tile Deductions
Google Docs Spreadsheet named: "Cash Applications - Deductions Training"
Confluence The OC Link, Cash Applications
Where are the Sonos Headquarters located and how many employees work at Sonos?
San Francisco, CA; 1555 employees
Ft. Lauderdale, FL; 1003 employees
Los Angeles, CA; 3818 employees
Santa Barbara, CA; 1844 employees
What is the main bank where Sonos receives payments?
Bank of America
JPMorgan
Wells Fargo
Citibank
What is the SAP tile to do the cash applications for ACH, Wire & CC Settlements?
Reprocess Bank Statement Items
Create Bank Statement Items
Generate Payment Proposals
Reconcile Bank Accounts
What are the currencies of the payments that are received by Sonos?
EUR, GBP, USD
USD, COP, CAN
USD, MXN, VEB
USD, CAN, MXN
Sonos’ client invoice number start with:
900
890
910
950
What is the amount allowed for write off of wire fees?
$50
$100
$25
$15
What is the SAP tile name to see an overview of a client account?
Edit Bank Statement Item
Manage customer line items
Reprocess Lockbox Items
When doing cash applications, what is the meaning of the “blue diamond” symbol in the Subledger column?
Checks, CC Settlements, Debits
ACH / Wires, Invoices
EDI payments, Debits
What is the name of the slack channel where the AR team should notify when the cash application postings are completed?
#accounting
#ARpayments
#ask-erp
#cashapp
What is the SAP tile used to apply unposted checks? (after organizing and analyzing incoming checks)
Reorder the following (Hint: be aware of the capital letter and period)
The checks were automatically cleared
if they have an X
in the “item clearing” column,
when downloading the “manage customer line items”
to excel.
For which of these clientes the remittances can be obtained via their Portals?
Costco
Best Buy
Brandsmart
Ebay
Amazon
In regards to the MDF deductions and Credit Memos process, in which SAP app can you create a dispute?
"Process Receivables" app
"Process Payables" app
"Process Orders" app
"Process Invoices" app
Once you have the appropriate approval or supporting documentation, you can proceed with the MDF credit memo. What SAP tile would you use to create the credit memos?
Create Customer Invoice
Create Customer Credit Note
Create Outgoing Invoices
Mass Upload of Customer Credit Memos
Once the Credit Request has been approved
and the credit memo has been created,
we will need to apply the credit to the open deduction
to close out the dispute.
Which SAP tile is used to close out the credit memo with the open deduction?
What is the first step for the John Lewis Invoice Portal process?
Login into John Lewis portal and Choose JLP iSP GFR Invoice Entry
Check until what date has been uploaded in the portal uploads sheet: (uploaded items have status “Done”)
Go to manage customer line items in SAP and Select version “Amazon JP Portal Uploads”
What are the customer numbers used in the SAP Open Customer Line Items tile, when processing refunds to direct customers?
US001 and CA002
US00 and CA00
Specific name and last name of the direct customer
US000 and CA000
Cybersource is...
Cybersource is one of Sonos largest customers.
CyberSource is an E-commerce credit card payment system management company.
Cybersource is a Cybersecurity system
Many times when customers take MSC (miscelaneous) credits they are actually shortage related (SSD).
What is the first situation that happens in the AR deductions workflow?
AR team applies cash against open AR
The AR team opens a dispute case
The customer takes deductions againts open invoices
The customer sends a payment
Select the places were you can obtain required supporting documentation for the disputes? (For the activity: SSD/MSC deductions and credit memos)
Customer Portals
Sonos.AR@sonos.com Inbox
Google Drive, Deductions folder
Search the customer reference number in the google group DL-Sonos-DealerPOs
Request data from the Account Manager.
Every Monday afternoon, you will generate a cash forecast for Costco (US & CA) and Best Buy (US & CA).
True
False
Gustavo's Birthday is on...
Nov 5
May 6
Aug 12
Dec 25
Reorder the following for the ACH / Wires (SN01) cash application process:
Select the ACH item from the list of payments in "Reprocess Bank Statements",
Fill in the customer Number,
Click the drop down icon next to "Read More Items",
Change the max number of items to be 100,000,
and select "Start Search".
If you are unable to find a customer remittance & there are not invoice details in the Note to Payee field, you can try to apply the payment from oldest invoice to newest. If you are unable to make sense of the payment and invoices available, use the "On Account" tab to put the payment open.
True
False
