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DOUBLE K QUIZ 3

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Theme of our Authentic moment of this week ?

a)

Consistent Service

b)

Mix up service

c)

FB Service

d)

Control Service

2.

Which one is not BE EPICUREAN programs at The Laguna ?

a)

Daily Epicurean Moment "Jamu Ritual"

b)

Weekly Epicurean Moment "Balinese Blessing Ceremony & Buffet Dinner

c)

Epicurean Journey "Balinese Market Visit & Cooking Class"

d)

Super Club at Kulkul Beach House

3.

What is our Daily Epicurean Moment at The Laguna ?

a)

Sunday Brunch

b)

Balinese Blessing Dinner

c)

Jamu Ritual" at De Bale, every day at 5.30PM-5.45PM.

d)

Yoga Activity in the front of temple garden

4.

True Fact about Weekly Epicurean Moment "Balinese Blessing Ceremony & Buffet Dinner" at Banyubiru restaurant?

a)

Every Thursday at 6PM-10PM at IDR 600.000 net per person, kids eat free

b)

Every Saturday at 6PM-10PM at IDR 580.000 net per person, kids eat free

5.

True Fact about our Bonvoy Silver Membership?

a)

50-79 Nights stay / year

b)

25-49 Nights stay / year

c)

10-34 Nights stay / year

d)

10-24 Nights stay / year

6.

True Fact about Bonvoy Gold membership ?

a)

25 - 49 Nights stay / year

b)

50 - 79 Nights stay / year

c)

80 - 99 Nights stay / year

d)

100 - 1000 Nights stay / year

7.

True Fact about Bonvoy Platinum membership ?

a)

25 - 49 Nights stay / year

b)

50 - 74 Nights stay / year

c)

80 - 99 Nights stay / year

d)

100 - 1000 Nights stay / year

8.

There are three pillars that support the Be Authentic service culture which one is the wrong one ?

a)

Associate Pride

b)

The Exceptional Experience

c)

The Destination Authority

d)

Genuine, Personalized & Anticipatory Service

9.

One of brand’s signature program called Be Epicurean, is supported by two levels of guest touchpoints:

a)

Epicurean Moments and Epicurean Events

b)

Epicurean Moments and Epicurean Journeys

c)

Epicurean Journeys and Epicurean Explorers

10.

Bacteria multiply rapidly between 5° C and 60° C

a)

TRUE

b)

FALSE