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Chapter 9 Review

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Maximum number of companies an industry can

support based on its potential customer base.

a)

business environment

b)

carrying capacity

c)

focus group

d)

market

2.

Group of potential customers who are willing and able to purchase a particular product or service.

a)

business environment

b)

carrying capacity

c)

focus group

d)

market

3.

Existing information that was previously gathered for a purpose other than the study at hand.

a)

market research

b)

primary data

c)

secondary data

d)

focus group

4.

A research method used to collect opinions and feedback from a group of people about a specific product, concept, or service

a)

market research

b)

primary data

c)

secondary data

d)

focus group

5.

Research technique that asks customers to interact with the product while experts observe their experience.

a)

UE testing

b)

market research

c)

marketing

d)

focus group

6.

Any social, economic, or political factors that could

impact your business including global, national, and

industry-related factors.

a)

business environment

b)

carrying capacity

c)

list-rental companies

d)

market

7.

Organized way to gather and analyze information

needed to make business decisions.

a)

focus group

b)

market research

c)

market

d)

carrying capacity

8.

Provides names and contact information for specific

groups of consumers or businesses for the purpose target marketing.

a)

focus group

b)

primary data

c)

list-rental company

d)

secondary data

9.

New information that is collected for a particular purpose. It is obtained directly from potential customers.

a)

primary data

b)

secondary data

c)

market research

d)

list-rental

10.

What three key areas does market research tend to focus?

a)

Customer

b)

Competition

c)

Business Environment

d)

All of the above

11.

Market research helps businesses

a)

Make costly mistakes

b)

Be more environmentally friendly

c)

Avoid costly mistakes

d)

Share information with consumers

12.

Social media can also be an important source of

a)

primary data

b)

secondary data

c)

survey data

d)

primary and secondary data

13.

Which is not true about market research

a)

makes a business more attractive to investors and lenders.

b)

is too costly for businesses

c)

allows businesses to test prototypes

d)

provides evidence that a business is viable.

14.

Which is a technique for collecting secondary data

a)

conducting a focus group

b)

hosting a survey

c)

collecting data from government website

d)

UE testing

15.

Market research only needs to be done before starting a business.

a)

True

b)

False

16.

Secondary data is easier and less expensive to collect.

a)

True

b)

False

17.

Primary data always comes directly from a group of customers.

a)

True

b)

False

18.

Information collected from trade journals, business magazines, and websites are considered

a)

primary data

b)

secondary data

19.

While research is important for success in business, there are _______ to market research.

a)

limitations

b)

high costs

c)

benefits

d)

obstacles

20.

Why is it important to determine if a research question will be answered by primary or secondary data?

a)

collecting secondary data is time consuming

b)

primary data is better

c)

to collect information in most effective manner

d)

primary data should be used first