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Property Maintenance 3

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following types of hammer is most appropriate to use with a bolster chisel to cut a brick?

a)

lump/club

b)

claw

c)

pin

d)

wooden mallet

2.

When obtaining resources for a task, what is the most important reason for following organisational procedures?

a)

to keep the supervisor happy

b)

in case there is a local authority inspection

c)

to control the cost and quality

d)

to avoid paying high insurance costs

3.

Timber materials should be stored off the ground and equally supported to prevent...

a)

subsidence

b)

efflorescence

c)

rusting

d)

warping

4.

Bags of plaster should be stored...

a)

off the floor in a dry and ventilated room

b)

off the floor and up against a wall

c)

on the floor in a dry and ventilated room

d)

not more than two bags high

5.

The best place for storing a flammable solvent based adhesive is in...

a)

a sealed plastic bottle on a labelled shelf in an easily accessible place

b)

an old discarded paint tin on a shelf in an easily addessible place

c)

an open container on a labelled shelf in a locked storeroom

d)

the original storage container on a shelf in a fire resistant cabinet

6.

What are the legal requirements that should be considered when carrying out preventative maintenance?

a)

Enterprise and Regulatory Reform Act 2013

b)

Payment of Wages Act 1960

c)

Health and Safety at Work Act 1974

d)

Health and Safety (Display Screen Equipment) Regulations 1992

7.

A property maintenance operative is asked to plan some preventative maintenance tasks for a large store. When would be the best time to carry them out?

a)

any time, it is the property maintenance operatives's choice

b)

at a time when the store is not busy

c)

at busy times so staff can help

d)

only when there is helpn available from other property maintenance operatives

8.

Which one of the following physical factors would prevent a property maintenance operative from completing re-pointing work?

a)

strong winds

b)

low humidity

c)

low temperature

d)

heavy cloud cover

9.

Which of the following is a feature of preventative maintenance?

a)

cost of overtime increases

b)

work loads can be planned in advance

c)

staff need to be available at short notice

d)

extra tools need to be purchased

10.

Before beginning to mix plaster to repair damage, the best option to cover the area is by using...

a)

fabric dust sheets

b)

waterproof sheeting

c)

old newspapers

d)

cardboard boxes laid flat

11.

Before beginning to repair an area of damaged plasterwork you should...

a)

soak the area with warm soapy water

b)

paint the area with a primer

c)

sand down the area

d)

remove all loose material

12.

What is an orgnisation's mission statement?

a)

it tells you where you will be working

b)

it describes the aims of the organisation

c)

it tells you how long your apprenticeship will be

d)

to publish company profits

13.

What is the best reason for offering excellent customer service in the workplace?

a)

to gain repeat business

b)

it is the law

c)

to get paid on time

d)

it reduces overheads

14.

Which of these could be described as poor behaviour by a property maintenance operative?

a)

starting the job on time

b)

wearing the correct Personal Protective Equipment

c)

making sure your radio can be heard over the electric drill

d)

explaining wht you will be doing for the customer

15.

which of the following should be completed as part of the maintenance records?

a)

timesheet

b)

equipment log book

c)

equipment guarantee

d)

manufcturer's guidance

16.

Why is it important to keep accurate records of staff personal development?

a)

to identify training needs

b)

they need to be reported to the local authority

c)

to keep track of the hours they work

d)

they are shared with customers

17.

What must be obtained before a tower scaffold is erected on a highway or public footpath?

a)

A licence from the Highway Authority

b)

a certificate from the Health and Safety Executive

c)

written permission from the department of transport

d)

verbal consent from the customer

18.

If a ladder needs to be rested against a glass window to allow access, what should the operative ensure?

a)

complete the job as quickly as possible to reduce the risks

b)

rest the ladder on a more solid surface and reach across to the work area

c)

work out of the open window instead of using ladders

d)

use a stand-off device to ensure a strong resting point

19.

Which of the following features of a tower scaffold is designed to reduce risk of operatives falling?

a)

locking castors

b)

couplers

c)

guardrails

d)

cross bracing

20.

Which legislation applies to water hygeine

a)

Water Industry Act 1991

b)

Health and Safety at Work Act 1974

c)

Control of Substances Hazardous to Health 1989

d)

The Food Safety (Generas Food Hygiene) Regulations 1995