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Int Mktg 5 Segmentation

Total questions: 83

Worksheet time: 1hrs 19mins

Name
Class
Date
1.

Which of the following is an opportunity that marketers can leverage in low-income countries?

(a) Saturated market with intense competition

(b) Limited access to mobile phones

(c) Growing middle class with increased purchasing power

(d) Developed infrastructure for e-commerce

a)

a

b)

b

c)

c

d)

d

2.

What challenge might marketers face in terms of consumer behavior in low-income countries?

(a) Strong brand loyalty and recognition

(b) Inconsistent demand for products and services

(c) Homogeneous cultural preferences

(d) High degree of consumer trust in advertisements

a)

a

b)

b

c)

c

d)

d

3.

Which of the following marketing strategies could be effective in addressing challenges in low-income countries?

(a) Relying solely on traditional advertising methods

(b) Ignoring local customs and traditions

(c) Focusing exclusively on premium products

(d) Offering affordable pricing and value-based products

a)

a

b)

b

c)

c

d)

d

4.

What aspect of communication poses a challenge for marketers in low-income countries?

(a) Ubiquitous use of social media platforms

(b) Limited access to print and electronic media

(c) Overemphasis on celebrity endorsements

(d) Well-established public relations infrastructure

a)

a

b)

b

c)

c

d)

d

5.

In low-income countries, what marketing approach might help overcome the challenge of low literacy rates?

(a) Reliance on text-heavy advertising materials

(b) Utilizing visuals and symbols for communication

(c) Exclusively using complex technical language

(d) Disregarding the need for educational campaigns

a)

a

b)

b

c)

c

d)

d

6.

What is a potential opportunity for marketers related to cultural diversity in low-income countries?

(a) Uniformity in consumer preferences across regions

(b) Limited scope for adapting marketing messages

(c) Customizing campaigns to resonate with various cultural segments

(d) Ignoring cultural considerations for cost efficiency

a)

a

b)

b

c)

c

d)

d

7.

What can be a significant barrier for marketers when it comes to accessing accurate market data in low-income countries?

(a) Abundance of market research firms

(b) Lack of interest from international investors

(c) Scarce availability of reliable data sources

(d) High degree of transparency in business operations

a)

a

b)

b

c)

c

d)

d

8.

What type of product adaptation might be necessary for marketers targeting low-income countries?

(a) Maintaining consistent product features and benefits

(b) Ignoring local preferences and traditions

(c) Offering premium products exclusively

(d) Simplifying products for affordability and practicality

a)

a

b)

b

c)

c

d)

d

9.

How can marketers address the challenge of limited financial resources among consumers in low-income countries?

(a) Focusing solely on luxury and high-end products

(b) Offering flexible payment options and microfinancing

(c) Ignoring the importance of value propositions

(d) Relying on high pricing to convey product quality

a)

a

b)

b

c)

c

d)

d

10.

Customer value is important in every country because people want products and services that meet their needs.

a)

True

b)

False

11.

When customers are satisfied, they tell their friends, helping companies become well-known globally.

a)

True

b)

False

12.

When products give more benefits for the price, more people buy them, leading to higher sales.

a)

True

b)

False

13.

Different cultures have different needs, so companies must adjust their products to make customers happy around the world.

a)

True

b)

False

14.

Companies with the best value often beat their competitors by offering better products for similar prices.

a)

True

b)

False

15.

Satisfied customers come back to buy more, making businesses more successful over time.

a)

True

b)

False

16.

Companies that consistently provide value build a good reputation, which helps them sell products in different countries.

a)

True

b)

False

17.

Using technology to improve products can make them more valuable and appealing to customers worldwide.

a)

True

b)

False

18.

Paying attention to what customers want helps companies create products that people value and enjoy.

a)

True

b)

False

19.

When companies focus on providing excellent value, they can succeed not only locally, but also in markets around the world.

a)

True

b)

False

20.

Customer value is only important in local markets, not in global marketing.

a)

True

b)

False

21.

Providing the lowest price is the only way to create customer value in global marketing.

a)

True

b)

False

22.

Customer value doesn't matter as long as the product has a well-known brand name.

a)

True

b)

False

23.

In global marketing, customer value is solely about the physical product, not the overall experience.

a)

True

b)

False

24.

Cultural differences have no impact on how customer value is perceived in global marketing.

a)

True

b)

False

25.

Global marketing doesn't need to consider customer feedback or preferences.

a)

True

b)

False

26.

Customer value is the same for all countries and cultures in global marketing.

a)

True

b)

False

27.

Only large corporations need to focus on customer value in global marketing, not smaller businesses.

a)

True

b)

False

28.

Creating customer value is unnecessary if a product is technologically advanced.

a)

True

b)

False

29.

Global marketing success is solely determined by how much money is invested, not by customer value.

a)

True

b)

False

30.

The process of dividing a market of potential customers into groups based on different characteristics is called

a)

Market Segmentation

b)

Market Analysis

c)

Demographics

d)

Consumer identification

31.

The term "Demographics" refers to

a)

Grouping potential customers based on their beliefs and preferences

b)

Grouping potential customers based on whether or not they have purchased a product in the past

c)

Grouping potential customers using statistical data such as age, race and gender

d)

Grouping potential customers based on where they live

32.

Which of these is NOT a Demographic characteristic, or a statistical way of grouping people that is tracked in the US Census?

a)

Age

b)

Household Income

c)

Race

d)

Political preference

33.

Which of these answer includes ONLY examples of demographics?

a)

Marital status, religion, ethnicity

b)

Household income, gender, race

c)

Age, geographical location, gender

d)

Race, age, hobbies

34.

Segmenting a market based on customers' attitudes, opinions, and interests is called

a)

Demographics

b)

Psychographics

c)

Geographics

d)

Market Segmentation

35.

Which of these answer includes ONLY examples of psychographics?

a)

Interests, opinions, attitudes

b)

Household income, beliefs, race

c)

Age, geographical location, gender

d)

Ethnicity, age, hobbies

36.

When a business divides its market on the basis of where its customers live is called

a)

geographic segmentation

b)

demographic segmentation

c)

psychographic segmentation

d)

behavioral segmentation

37.

Segmenting a market based on customers' buying habits is an example of

a)

demographic segmentation

b)

psychographic segmentation

c)

behavioral segmentation

d)

geographic segmentation

38.

Demographics includes grouping customers based on which three of these characteristics?

a)

Marital status

b)

Gender

c)

Ethnicity

d)

Buying habits

39.

Targeting a group of potential consumers using psychographic characteristics might include using data about

a)

music preferences

b)

race

c)

age

d)

gender

40.

Targeting a group of potential consumers using geographic data might be a great idea for which types of businesses?

a)

A private school

b)

A dry cleaning business

c)

A restaurant

d)

A political candidate

41.

A business' target market includes

a)

Everyone

b)

All the people who might use a product or service

c)

The specific people that the company is aiming to reach with its marketing and sales efforts

d)

One segment of the market

42.

Which of the following groups would NOT be included in a saddle-making business' target market?

a)

Horses

b)

Horse owners

c)

Horseback riding teachers

d)

Horse trainers

43.

A description of a customer or set of customers that includes demographic, geographic, and psychographic characteristics, as well as buying patterns, is called a

a)

Market segment

b)

Target market

c)

Demographic breakdown

d)

Customer Profile

44.

Marvel decides to segment its market by product usage: comic consumers, tv series consumers, toy consumers, and movie consumers. What segmentation are they using?

a)

Demographic

b)

Psychographic

c)

Geographic

d)

Behavioral

45.

The Atlanta Hawks wants to promote their new student discounts. They release an Instagram story to try to reach teens and young adults between the ages of 16 and 20. This is an example of what type of market segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

46.

A new yoga studio opened and wants to promote their new business to active stay-at-home moms. They post flyers advertising their new classes at the local Mommy & Me Dance Class. This is an example of what type of market segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

47.

The Music Stand direct-mail company wants to send catalogs to music teachers, dancers, and other music lovers. Marketing to people with these activities and interests uses what type of market segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

48.

The Atlanta Braves are opening a new stadium in Cobb County. They want to promote their new location to their fans in the metro area. They advertise on the sides of public transportation buses in Cobb, Atlanta, and Gwinnett. This is an example of what type of market segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

49.

Identifying customers who use brand loyalty to choose Advil over the generic Up&Up brand from Target when buying medicine is an example of __________ segmentation.

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

50.

A new senior living community opened in Cobb County. They send promotional materials homeowners over the age of 55. This is an example of ________________ segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

51.

A new restaurant increases their customers by hosting watch parties for various sports events for sports fans. This is using which market segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

52.

Barbie segments the toy market by identifying girls under the age of 12. This is using which market segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

53.

Universal is opening a new Wizarding World theme park in London. The company segments the Harry Potter fandom by countries to identify fans living in England. Which market segmentation did they use?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

54.

Disney segments its youth market by gender to promote its new Star Wars Forces of Destiny webseries. Which market segmentation did Disney use?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

55.

A sports store passes out flyers for their grand opening at a local marathon to attract local runners to their store. This is an example of ________________ segmentation?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

56.

Market segmentation:

a)

Divides customers into sub groups

b)

Is a method of promotion

c)

Is a qualitative form of market research

d)

Transports products to customers

57.
How is a market segmented by 'lifestyle'?
a)
Products can be aimed specifically at males or females or both
b)
People have different hobbies and interests, which can be connected to income and location.
c)
Consumers live in different parts of the country and will have different tastes and needs.  Those living in the city might want a smaller car
d)
Age groups can be split into categories e.g. 0-10, 11-16 or 18+.  Or even by young and old
58.
How is a market segmented by 'location'?
a)
Products can be aimed specifically at males or females or both
b)
People have different hobbies and interests, which can be connected to income and location.
c)
Consumers live in different parts of the country and will have different tastes and needs.  Those living in the city might want a smaller car
d)
Age groups can be split into categories e.g. 0-10, 11-16 or 18+.  Or even by young and old
59.

A disadvantage of market segmentation is...

a)

Making different product variants for different segments is expensive

b)

It will lead to products better suited to customer needs

c)

It will reduce marketing costs by not targeting unprofitable segments

d)

It helps businesses avoid entering overly-competitive markets

60.

A business' target market includes

a)

Everyone

b)

All the people who might use a product or service

c)

The specific people that the company is aiming to reach with its marketing and sales efforts

d)

One segment of the market

61.
A customers interest in playing basketball can help a marketer determine his/her ______.
a)
Psychographic criteria
b)
Geographic criteria
c)
Demographic criteria
d)
Behavioral criteria
62.

Which of the following is lifestyle, values, or attribute.

a)

healthy eating, trend-setting, exercising

b)

shoveling snow, wearing shorts in February

c)

purchasing from the same company all the time

d)

moving from state to state

63.
Customer Analysis(surveys) are a great source to study a customers buying habits.
a)
TRUE
b)
FALSE
64.
A ________analysis is based on a customers changes in attitudes, lifestyles, and opinions.
a)
Demographic
b)
Social-Cultural(Psychographics)
c)
Geographic
d)
Behavioral
65.
SWOT stands for....
a)
Social Awareness Talents
b)
Social Weakness of Threats
c)
Strengths, Weakness, Opportunities, Threats
d)
None of the abobe
66.
The change in climate of the city, where a product is being sold will affect the __________region of the marketing plan.
a)
Geographic
b)
Demographic
c)
Psychographic
d)
Telepathic
67.
___________is based on the way a customer use the product.
a)
Mass Marketing
b)
Behavioral
c)
Target Market
d)
Demographic
68.
__________are used to identify customers with similar wants and needs.
a)
Geographic Data
b)
Customer Survey
c)
Behavioral Research
d)
Market Segmentations Methods
69.
A customers interest in playing basketball can help a marketer determine his/her ______.
a)
Psychographic criteria
b)
Geographic criteria
c)
Demographic criteria
d)
Behavioral criteria
70.
Segmentation Variable is called..
a)
Customer Characteristics
b)
Market Components
c)
Mass Marketing
d)
None of the above
71.
Chad has an interest partying every weekend this can help a marketer determine his ______.
a)
Psychographic criteria
b)
Geographic criteria
c)
Demographic criteria
d)
Behavioral criteria
72.
Knowing a customers family size can not help determine the demographics of the target market.
a)
TRUE
b)
FALSE
73.
Ms. Montford's loyalty to purchasing only coach handbags will help in determining the_____ aspect of a Market Segmentation analysis.
a)
Target Market
b)
Behavioral
c)
Demographic
d)
Geographic
74.
Money left over after paying your bills and basic living necessities is called.
a)
Disposable Income
b)
Census
c)
Discretionary Income
d)
Savings account
75.
Knowing the income of a potential customer can help you determine products' __________.
a)
Pricing
b)
Place
c)
Promotion
d)
Label
76.
Africa-American, Asian, Hispanic, Caucasian are fall into the __________ category which helps determine how to market a product in a region.
a)
Gender
b)
Income
c)
Marital Status
d)
Ethnic Background
77.
_____________involves using a single marketing strategy to reach all customers.
a)
A Market Plan
b)
Keeping up with the trends
c)
Mass Marketing
d)
None of the above
78.
India researched the target market for her hair care business and found that 50% of African-American population live in the south. If she plans to be successful she should market her business in these cities...
a)
Baltimore, Richmond, Los Angles
b)
Atlanta, Columbia, Charlotte
c)
Oklahoma, Denver, Chicago
d)
All of the above
79.
Money left over after taxes is called...
a)
Disposable Income
b)
Income Tax Check
c)
Discretionary Income
d)
Income extra
80.
A consumer attitude includes all the following..
a)
healthy eating, trend-setting, exercising
b)
shoveling snow, wearing shorts in February 
c)
purchasing from the same company all the time
d)
moving from state to state
81.
A formal written document that directs a company's activities for a specific time is a___________.
a)
Technology solution
b)
Market Target
c)
Market Summary
d)
Marketing Plan
82.
___________ is a method used to identify customers with similar wants and needs.
a)
Selling
b)
Planning
c)
Market Segmentation
d)
Sales pitch
83.

Market Segmentation is

a)

The process of classifying people who form a given market into even smaller groups

b)

Segmenting people with marketing skills

c)

Classifying markets into segments