WorksheetsExam 2 :)
Total questions: 20
Worksheet time: 10mins
What are the 2 different types of air that Carnival Offers to our Guests?
Wiggly & Tight
Flexible & Restricted
Discounted & Cheap
Open & Close
When an occupancy restriction is in place I can NOT...
Split Families into 2 Cabins
Request a Crib
Spoil a Berth
Guest who are bringing a Service Dog MUST be transferred to the Guest Access Department to make the reservation during the hours of 9AM - 9PM EST.
TRUE
FALSE
Guest must be __ years of age to sail by themselves (no guardian on a Carnival Cruise)
18
20
21
25
Single passengers must pay _% of the Cruise Fare
100%
200%
An Interactive Area at the top of the screen in NAVI that provides support functions specific to the menu option selected.
Session or Bow
Tool Bar or Ribbon
Booking Detail View
Occupancy
The _ value/column identifies whether or not an automatic upgrade is being offered.
CTA
Birthing
CPA
Upgrade
If all guests on an existing booking can NOT go, we can replace ALL the names in the booking with new names, and save changes.
TRUE
FALSE
According to our Pregnancy Policy: Expectant Mothers will not be able to sail during the _ week of Estimated Fetal Gestational age ANYTIME during the Cruise.
18
22
36
24
A 18 year old guest who is NOT married is permitted to take a cruise with his 2 year old child.
TRUE
False
Your 20 year old guest who is active in the Navy can take a cruise with his siblings who are 18 & 19 years of age, as long as they share the same stateroom.
TRUE
FALSE
What is the PRIMARY purpose of the Travel With Functionality in Navigator?
Link Cabins together for Partying
Link Cabins together for Dining
Link Cabins together for Excursions
Link Cabins Together for Payment
The guest may use their pets Year of Birth as their Pin #
TRUE
FALSE
If a guest wants to take a Hawaii cruise with their infant, the baby must be at least _ months old on departure date in order to travel.
6 Months
12 Months
18 Months
24 Months
When booking Flexible Air, flight changes and cancelations are permitted OUTSIDE _ days prior to departure date with No penalties or change fees.
30
60
90
120
The portion of the cruise price for which travel advisors can NOT claim commission is called_
CPA
Upgrade
Cruise Fair
NCF
Fly2Fun can be added to any cruise from _ to _days prior to sailing
365-4 Days
333-4 Days
150-2 Days
331-4 Days
US Permanent Residents MUST be advised to contact the Consulates of the ports on the ships itinerary for any additional documentation required.
TRUE
FALSE
Minors ages _ to _can reserve a separate cabins located UP TO 3 staterooms from the parent or guardian.
9-11
15-20
15-17
2-6
In Navi "Already Booked" must be checked _
Prior to Quoting Rates
After Quoting Rates
