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Enchilada Call 9.26.23

Total questions: 5

Worksheet time: 3mins

Name
Class
Date
1.

How do you reopen a HanoverHelp ticket?

a)

Send Nikki an email and ask her to reopen it

b)

Respond in the chat

c)

Trick question! Closed tickets cannot be reopened

d)

Send an email to GSS support to get help

2.

Where should you process vacant walks, building inspections, and preventative maintenance starting in Q4?

a)

Entrata Dashboard

b)

Excel file in Teams

c)

Paper log

d)

Vacant walks are in Teams, everything else is in Entrata

3.

When is the next Entrata Release?

a)

Thursday, Nov 23

b)

Wednesday, Oct 11

c)

Friday, Sept 29

d)

Wednesday, Oct 25

4.

Where is YOUR PROPERTY'S in-progress Fire Drill Checklist located ?

a)

Smartsheet > Contracts, Permits, and Inventory Logs > PROP Folder > PROP Fire Drills

b)

MS Teams > Maintenance Team & QA > Files > Emergency Preparedness Plan (EPP) > EPP Binder > Fire Drill Reports

c)

Sharepoint > Quality Assurance > Systems on Site Checklists > Fire Drills

d)

HanoverHelp.com > Policy and Procedures

5.

What time does your Sales Rally start and end?
(local time)

a)

12pm - 3pm

b)

3pm - 5pm

c)

5pm - 8pm

d)

9pm - 12am