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WorksheetsWelcome to Retail
Total questions: 10
Worksheet time: 5mins
Which of the following is a term for physical goods that are bought and sold?
products
sales
pricing
services
Which of the following is a standard term that describes the audience of retailstores--that is the people who will buy things from the stores?
buyers
wholesalers
manufacturers
customers
Which of the following is a term for intangible things, such as providing delivery, that are sold by retailers?
gifts
training
services
products
What kinds of things does a manufacturer produce?
Finished products
Services
Fossil fuels
Raw materials
Which of the following describes a grower of strawberries?
Manufacturer
Wholesaler
Distribution center
Retailer
Which of the following is the term for the retailing approach that places the focus on creating a seamless shopping experience for customers by integrating multiple channels?-
Multichannel
Omnichannel
Integrated channel
Seamless channel
The majority of retailers are?
Independently owned
Corporations
Franchises
Online only
Which of the following is the standard definition of a retail ecosystem?
An interconnected system of approaches for meeting the goal of retailing which is to provide customers with the merchandise and services they want.
A group of stores that work together collaboratively to serve customers needs
A team of store employees who help each other
A set of technological systems that work together in order to make sure all products in a retailer's inventory are tracked and accounted for
Approximately what percentage of U.S. j obs are retail jobs, as of 2019?
5-10%
10-15%
20-25%
35-40%
What term describes delivering a positive, memorable experience that is more than what the customer expected?
Customer service
Quality customer service
Service
Sales
