a. patience

b. sympathy

c. efficiency

d. confidence

e. imagination

a. Many senior pupils have become incredibly skilled on computers.

b. Companies have started to develop more senior-friendly

computers.

c. Some teen tutors have developed friendships with their senior

pupils.

d. Some senior pupils have begun teaching computer skills to other

seniors.

a. useful but expensive

b. helpful and worthwhile

c. creative and economical

d. interesting but ineffective

a. The person is able to easily solve the math problem.

b. The person is having difficulty solving the problem.

c. The person is bothered by the length of the problem.

d. The person is familiar with the type of math problem.

a. long hair

b. blue eyes

c. strong arms

d. poor hearing

a. pleased

b. annoyed

c. confused

d. surprised

a. Their relationships with elderly people need strengthening.

b. Their patience as effective teachers needs to be developed.

c. Many of them need after-school jobs to earn money for college.

d. Many of them are highly knowledgeable in computer technology.

a. But a number of programs across the country are finding just the

right experts to help usher older adults into the digital age.

For Pamela Norr, of Bend, Ore., the light bulb went off as she, yet

again, was trying to help her own elder parents with a tech

problem. To whom did she turn?

“My teenage kids,” she says.

b. “So many teenagers think that seniors are just old people that

don’t know anything,” she says. “And actually, the camaraderie

and knowledge that we can transmit to one another is so

wonderful and so helpful.”

c. He says teaching tech to seniors has changed his perspective. “I

think it’s a very good idea to work on your patience,” he says,

“and be more understanding when it comes to what’s going on in

their minds.”

d. At Pace University in New York, college students who tutor

seniors in local retirement homes are prepped with sensitivity

training.

a. to communicate better with younger family members who live far

away

b. to pursue interesting hobbies, such as photography, after their

retirement

c. to stop feeling inadequate and instead feel like part of the new

digital age

d. to develop closer relationships with the young people who are

their tutors

a. Norr discovered that many seniors had been given digital

cameras by their children.

b. “My kids were not returning calls,” she says. “They don’t write

letters. They are so knowledgeable about texting and email, and

so I needed to get to know how to do that.”

c. He’s been surprised to have to explain email, something he

thought everyone had mastered.

d. Then again, a lot of seniors ask him about Twitter, which

Rampton admits he knows nothing about.

a. They have little interest in learning something new.

b. They have trouble remembering the details the instructions

contain.

c. They are unfamiliar with the special vocabulary of computer

technology.

d. They need the warmth and understanding they get from in-person

tutoring.

a. A week after Christmas, many Americans are no doubt trying to

figure out how to use the high-tech gadgets they got as gifts. This

can be especially challenging for seniors.

b. But they “couldn’t figure out how to connect to the USB port or

take out the SIM card.”

c. Sigrid Scully, 84, signed up for a TECH class because she was

struggling to stay connected with far-flung family.

d. She’d read a computer manual once, but didn’t understand words

like “icon” or “cookies.” She says her teen tutor was personable

and used plain language.