It is a chatbot built in the Seller IM channel

that supports sellers in delivering a better customer experience.

It is a feature within Chat (IM) that is designed to incentivize sellers with good performance and provide sellers with the ability to proactively reach out to customers and followers to generate sales through chat.

All failed delivery orders should be returned to the seller within ___ days.

All customer return should be return to the seller within __ calendar days.

It empower sellers to manage their own returns by enabling the right communication between buyers & sellers.

It is a dispute that the seller can file in case of loss or damage of the items that has been sold to the

buyer in the Lazada platform.

Seller Janine copied the Nike tagline "Just Do It" to attract buyers to purchase her fake Nike shoes. What violation does seller Janine commit?

Seller Marko purchased an item from his own store in order to boost performance and improve product ratings. What violation does seller Marko commit?

All sellers who hit __ NCP violations will lead to termination of their Lazada shop.