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WorksheetsTeam Leader
Total questions: 131
Worksheet time: 2hrs 40mins
John is working with his team. He finds a way to give constructive to help members grow.
positive feedback
collaboration
delegate responsibilities
building trust
in a Team the leader should be
permanent
temporary
situational
A good team leader is one who knows
(a)
I'd like to work as part of a team.
Yes.
No.
I enjoy helping people with their problems.
Yes
No
I'm good at listening to people.
Yes
No
I don't mind earning a small salary.
It's OK.
Earning a large salary is important for me.
I'm good at making quick decisions.
Yes
No
Taking risks doesn't worry me.
TRUE
FALSE
I'm happy working by myself.
TRUE
FALSE
I enjoy improvising.
Yes, me too.
No, I don't.
I can handle detail and keep teams running smoothly.
Yes, that's true.
I don't think so.
I'm good at delegating and helping the rest of the team to make decisions.
Yes, that's true.
I'm not. I'm a poor delegator.
Out of the 6 C's, which is the most important C in Teamwork ___________
Cooperation
Communication
Coordination
Capability
Stage 1 of the Team Building Process is ___________
Storming
Forming
Performing
Norming
Stage 2 of the Team Building Process is ___________
Storming
Forming
Performing
Norming
Stage 3 of the Team Building Process is ___________
Storming
Forming
Performing
Norming
Latest addition of the 5th Stage in the Team Building Process is ___________
Assimilating
Calculating
Adjourning
Stimulating
In order to succeed as a team you must
Transition from "We" to "I"
Transition from "I" to "We"
Transition from "We" to "They"
Transition from "They" to "We"
The Biggest Barrier to Teamwork is
Resistance to Change
Individual Egos
Fear of Failure
Individual Capability
Stage 4 of the Team Building Process is ___________
Storming
Forming
Performing
Norming
You are asked to collaborate with a colleague from another department on a critical project. You have worked with this colleague before and have transferred departments because of his lack of cooperation. Your supervisor expects you to handle the project well. What do you do next?
Inform the supervisor of the issue and request they assign another colleague to work with you.
Tell the supervisor that you are not willing to work on the project and provide your reasons for that.
Have an open discussion with the colleague up front and see if you could work collaboratively.
Let the colleague know that you are open to discussion and are willing to collaborate if they do the same.
How do you measure Team work?
KPI's/KRA's
Qualifying the data
Quantifying the Data
You cannot measure Team work
Match the prefix (underlined) with the meaning.
mismatch
not
do badly
former
pro-European means
opposite
in favour of
before
Pre-event means
not enough
against
before
Post-activity means
after
too much
not enough
Disconnect means
very
former
not
Ex-military means
opposite
former
after
Bilateral means
against
former
two
Remotivate means
again
former
after
Multicultural means
again
many
againt
Hyperlink means
not enough
very/many more than usual
opposite
I enjoyed the team challenges whether my team solved them or not.
Always
Usually
Sometimes
Never
I gave everyone an equal opportunity to have fun.
Always
Usually
Sometimes
Never
I encouraged my teammates to do their best.
Always
Usually
Sometimes
Never
I listened to my teammates when they had an idea to share.
Always
Usually
Sometimes
Never
I demonstrated that I was a good sport.
Always
Usually
Sometimes
Never
The definition of character is
to tell the truth
a person's normal behavior
accepting winning and losing in a kind manner
entering into another person's feelings
The definition of sportsmanship is
to tell the truth
a person's normal behavior
accepting winning and losing in a kind manner
entering into the feelings of another person
The definition of honesty is
to tell the truth
a person's normal behavior
accepting winning and losing in a kind manner
entering into the feelings of another person
The definition of empathy is
to tell the truth
a person's normal behavior
accepting winning and losing in a kind manner
entering into the feelings of another person
Which team building skill requires team members to operate in an atmosphere of honesty and openness?
empower
delegate
build trust
effective communication
Which team building skill allows you to give other team members constructive criticism to make the team better and improve?
effective communication
delegate
empower
positive feedback
Which leadership trait of a leader allow them to be analytical and thoughtful in making decisions?
Team builder
Good decision maker
Passionate
Good work ethic
Which leadership trait allows a leader to be consistent, organized, and open-minded?
Good character
Good work ethic
Visionary
Passionate
Which leadership trait of a leader allows them to work in the present, learn from the past, and look to the future?
Visionary
Good work ethic
Team builder
Good decision maker
Which team building skill enhances each team members' self confidence in their own capabilities?
delegate
effective communication
empower
positive feedback
Which team building skill allows teams to divide responsibilities and be responsible for his or her task?
effective communication
delegate
empower
build trust
Which is NOT a characteristic of having Good Character?
Being honest and trustworthy
Being disrespectful
Being empathetic
Having a sense of humor
A leader is a person who:
Guides
Directs
Commands
All of the these
A process that enables a group to work effectively and collaboratively to achieve a common goal is?
leadership
team building
effective communication
building teams
What is team building?
Team building is working as an individual.
Team building is knowing how to help individuals work as a cohesive group where all members feel invested in the direction and accomplishments of the team.
Team building is constructing a team.
Which team building skill requires members to balance deadline and assignments?
Problem solving
Communication
Time management
Which team building skill allows you to think outside the box?
Time management
Problem solving
communication
Which team building skill allows you to build relationships in the workplace ?
communication
leadership
collaboration
Which team building skills allows you to make better decisions?
Listening skills
Time management
Critical thinking
Which team building skills allows you to act as a mentor or leader?
Listening
Leadership
Critical thinking
Which team building skills allows you to enhance your own skills?
Collaboration
Critical thinking
Listening
Which team building skills encourages you to hear other member of your team?
Communication
Listening
Collaboration
What does the "T" in TEAM represent?
Tough
Together
Tense
Through
A team is a group of people who are united in working towards a common goal?
True
False
What is teamwork?
A group of people working against each other
A person trying to work alone
A willingness to share knowledge and skills to assist the team in achieving a common goal
The unwillingness to share knowledge and skills to assist the team in achieving a common goal
For a team to be successful there must be
Open communication
Commitment and co-operation
Recognizing everyone on the team is important
All of the above
It is important to have good group cohesiveness
True
False
How can good teamwork benefit employers?
Better employee parties
More breaks for employees
Improved production, reduced turnover, and increased profits
Higher absenteeism
Which of the following are features of good teamwork?
Positive attitudes
Co-operation
Trust & support
All of the above
What does V stand for in the acronym VUCA world?
Very
Voracious
Volatile
Varied
TRUE or FALSE
Employees at present remain the same as they have been prior to the pandemic.
TRUE
FALSE
Based on this perspective, the leader assumes that employees dislike work.
Theory X
Theory Y
Action Centered Leadership Theory ACT
Situational Leadership Theory (SLT)
Based on this theory, the leader assumes that employees see work as something as natural as leisure and rest.
Theory X
Theory Y
Action Centered Leadership Theory (ACT)
Situational Leadership Theory (SLT)
This is also known as the "it depends" leadership model.
Theory X
Theory Y
Action Centered Leadership Theory (ACT)
Situational Leadership Theory (SLT)
An employee with low competence and confidence level must be dealt with....
Telling Style
Selling Style
Participating Style
Delegating Style
This style is best used with followers or high levels of competence and maturity
Telling Style
Selling Style
Participating Style
Delegating Style
Balancing the Task, Team, and Individual is an impossible thing to accomplish.
TRUE
FALSE
Based on Hill's Leadership model, it is enough that teams get the job done.
True
False
According to Hill, teams are ultimately deemed effective if they get the job done and maintain a cohesive team.
True
False
Leaders of virtual teams need to focus more on building relationships than do leaders of colocated teams.
True
False
Networking and negotiating support are examples of internal team leadership actions.
True
False
Internal leadership action is warranted when the team needs help in dealing with task OR relational issues.
True
False
Teams who use distributed leadership principles have some advantages over single leader teams.
True
False
From a functional perspective, the leader has a special responsibility to do what is necessary to meet the needs of the group.
True
False
Hill’s team leadership approach is mainly focused on leader ______.
decisions
directions
dependence
delegation skills
Which of the following is true about the team leadership approach?
Its simplicity makes it easy to apply in specific situations.
The models help teams to analyze themselves.
It ignores the contemporary notion of shared leadership.
It fails to take external factors into consideration.
Reliance on teams in modern workplaces is due in part to ______.
need to reduce stress in the workplace
flattening of organizational structures
individual work is not valued in modern society
hierarchical structures are increasingly necessary
Which of Larson and LaFasto’s characteristics of team excellence is associated with Hackman’s “supportive organizational context”?
external support and recognition
principled leadership
standards of excellence
competent team members
Our emergency room medical team functions well together because we focus on the collective objective of helping others. Our team is displaying which characteristic of team excellence?
clear, elevating goal
results-driven structure
competent team members
unified commitment
Internal relation-oriented leadership actions include ______.
goal focusing
managing conflict
networking
facilitating decisions
When a leader uses skills to improve the relationship performance effectiveness of the team, he is using ______.
environmental leadership monitoring processes
external leadership action processes
internal relational leadership actions
internal task leadership actions
The team is functioning really well; what is the leader’s responsibility now?
take appropriate action
There is no action required
monitor the internal and external environments
provide relational coaching
When my team leader asks her boss for necessary resources, support, and recognition to support team processes, she is completing ______.
a relational external leadership action
an external environmental leadership action
a task internal leadership action
a relational internal leadership action
Internal leadership task actions include ______.
Monitoring
environmental actions
facilitating decisions
coaching
What are the two types of communication taught about
Verbal and Written Communication
Verbal and Non Verbal Communication
Physical and Digital Communication
Communication between two people and communication between more than two
Select all which apply to listening but not hearing
Making an effort to hear something
Being told something
Paying attention to someone talking
Being part of an audience
Why is active listening difficult?
Because it takes a lot of energy
Because you have to move around a lot to do it
Because it requires the listener to stay still and only listen
Because it requires a listener to put aside their internal reactions to what is being said
Select all of which would apply to Active Non-Listening
Giving the other person your version
Introducing new subjects to change the subject
Repeat conversationally back to them, in your own words, your understanding of the meaning.
Allowing Silences
Think of what you are going to say while the other person is talking
Why are communication skills important to a leader? (As taught in this lesson)
They allow a leader to control the group better
They give the leader an easier job
They permit the flow of information from one individual to another or to a group
They make the leader look good
What are the three steps in the process of communication?
Receiving, Interpreting and Responding
Interpreting, Formulate Response, Responding
Think About Topic, Listen, Respond
What are possible effects when a receiver has to overcome barriers? (multiple)
Defensiveness
Joy
Feeling of defeat
Feeling of learning something new
Select which three are categories that barriers of communication are broken down into
Delivery
Environmental Factors
Interpersonal Factors
Distraction Factors
Hunger Factors
On the morning of a big meeting, two key team members call in sick. You:
Call them and firmly encourage them to come in anyway.
Roll up your sleeves and work with the team to get ready.
Call for a quick 15-minute huddle to redistribute their responsibilities.
Call in your most trusted player and ask him or her to step in and take charge.
On the morning of a big meeting, two key team members call in sick. You:
Call them and firmly encourage them to come in anyway.
Roll up your sleeves and work with the team to get ready.
Call for a quick 15-minute huddle to redistribute their responsibilities.
Call in your most trusted player and ask him or her to step in and take charge.
In the middle of crunch time on a critical project, a pipe bursts in the break room, flooding the whole floor and jeopardizing the computers. You:
Google the instructions and fix it yourself so the team is minimally disturbed.
Call an emergency plumber and keep close as he works so it gets done fast.
Rally the team and get their ideas on how to keep the workflow going.
Tell your team members to grab their laptops and have your assistant book a large room for the day at a local restaurant.
It's your job to address the crowd at the quarterly meeting and set the tone for the rest of the year. Your speech emphasizes:
How great the team is and how much you enjoy working with your people.
The value to the team of following organization procedures to increase productivity.
The importance of all employees making the organization successful and thinking creatively to get ahead of the trend.
The exciting new developments in your field and how your company can lead the way to the future.
Your team has encountered a major setback, and you call everyone in for a meeting. At the end, your people respond by:
Quietly returning to their desks, feeling nervous but calmer than before.
Firing up their computers, initiating your recommended course of action with determination.
Chiming in with their own suggestions and ideas, which could be incorporated with your own.
Returning to their desks with genuine excitement, ready to go back to square one if necessary.
You have just had a quarter section in which the team exceeded all the benchmarks. You:
Treat them all to a catered lunch.
Give a rousing speech that personally acknowledges each individual's contribution.
Invite them to a celebratory strategy session dinner with cocktails to set new benchmarks for the next quarter.
Plan an off-site retreat, complete with adventure activities, to envision a new audacious goal for the rest of the year.
The weekend finally arrives after a hectic but very fruitful week. You:
Decide to sleep in Saturday as a reward.
Send out a "Great job, everybody!" email before you leave the office on Friday.
Spend Sunday sketching out ideas to beat your record for the last week.
Dedicate time every morning to dreaming up an exciting new project to show everyone on Sunday morning.
You have arrived at the annual conference and look over the program of sessions and speeches. You choose to spend most of your time at:
Workshops and small groups aimed at the key to employee efficiency and satisfaction.
A keynote and some panels on employee empowerment and growth.
An all-day workshop on establishing personal and professional trajectories.
A round table with industry leaders, a keynote by a famous entrepreneur, and the networking events.
There's no avoiding it … you're going to have to cut the well-liked but ineffective staff member. When you call her into your office, after you give the bad news, you:
Follow with an encouraging speech about the many talents she has that will see her through.
Offer to be a positive reference for her at future employers.
Give her the name and number of a colleague with a position that would suit her well.
Take her to lunch and spend some time discussing a career path she might truly enjoy.
An employee asks to talk to you about applying for a promotion you know is out of his current reach. Your response is to:
Gently but firmly suggest he might be ready in a year or so.
Explain what skills he needs and guide him through a self-assessment.
Help him lay out a plan for developing the skills he needs and track his progress
Show him some possibilities for other jobs shifts he has not considered and get him energized about a new direction.
On the morning of a big meeting, two key team members call in sick. You:
Call them and firmly encourage them to come in anyway.
Roll up your sleeves and work with the team to get ready.
Call for a quick 15-minute huddle to redistribute their responsibilities.
Call in your most trusted player and ask him or her to step in and take charge.
In the middle of crunch time on a critical project, a pipe bursts in the break room, flooding the whole floor and jeopardizing the computers. You:
Google the instructions and fix it yourself so the team is minimally disturbed.
Call an emergency plumber and keep close as he works so it gets done fast.
Rally the team and get their ideas on how to keep the workflow going.
Tell your team members to grab their laptops and have your assistant book a large room for the day at a local restaurant.
It's your job to address the crowd at the quarterly meeting and set the tone for the rest of the year. Your speech emphasizes:
How great the team is and how much you enjoy working with your people.
The value to the team of following organization procedures to increase productivity.
The importance of all employees making the organization successful and thinking creatively to get ahead of the trend.
The exciting new developments in your field and how your company can lead the way to the future.
Your team has encountered a major setback, and you call everyone in for a meeting. At the end, your people respond by:
Quietly returning to their desks, feeling nervous but calmer than before.
Firing up their computers, initiating your recommended course of action with determination.
Chiming in with their own suggestions and ideas, which could be incorporated with your own.
Returning to their desks with genuine excitement, ready to go back to square one if necessary.
You have just had a quarter section in which the team exceeded all the benchmarks. You:
Treat them all to a catered lunch.
Give a rousing speech that personally acknowledges each individual's contribution.
Invite them to a celebratory strategy session dinner with cocktails to set new benchmarks for the next quarter.
Plan an off-site retreat, complete with adventure activities, to envision a new audacious goal for the rest of the year.
The weekend finally arrives after a hectic but very fruitful week. You:
Decide to sleep in Saturday as a reward.
Send out a "Great job, everybody!" email before you leave the office on Friday.
Spend Sunday sketching out ideas to beat your record for the last week.
Dedicate time every morning to dreaming up an exciting new project to show everyone on Sunday morning.
You have arrived at the annual conference and look over the program of sessions and speeches. You choose to spend most of your time at:
Workshops and small groups aimed at the key to employee efficiency and satisfaction.
A keynote and some panels on employee empowerment and growth.
An all-day workshop on establishing personal and professional trajectories.
A round table with industry leaders, a keynote by a famous entrepreneur, and the networking events.
There's no avoiding it … you're going to have to cut the well-liked but ineffective staff member. When you call her into your office, after you give the bad news, you:
Follow with an encouraging speech about the many talents she has that will see her through.
Offer to be a positive reference for her at future employers.
Give her the name and number of a colleague with a position that would suit her well.
Take her to lunch and spend some time discussing a career path she might truly enjoy.
An employee asks to talk to you about applying for a promotion you know is out of his current reach. Your response is to:
Gently but firmly suggest he might be ready in a year or so.
Explain what skills he needs and guide him through a self-assessment.
Help him lay out a plan for developing the skills he needs and track his progress
Show him some possibilities for other jobs shifts he has not considered and get him energized about a new direction.
