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Team Leader

Total questions: 131

Worksheet time: 2hrs 40mins

Name
Class
Date
1.

John is working with his team. He finds a way to give constructive to help members grow.

a)

positive feedback

b)

collaboration

c)

delegate responsibilities

d)

building trust

2.
The Community Service Project committee members meet to talk with each other about the progress on the project.
a)
effective communication skills
b)
collaboration
c)
delegate responsibilities
d)
empowering team members
3.
The FBLA officer team members cooperate with each other and work to achieve their aims.  They reach agreement on decisions.
a)
effective communication skills
b)
collaboration
c)
delegate responsibilities
d)
building trust
4.

in a Team the leader should be

a)

permanent

b)

temporary

c)

situational

5.

A good team leader is one who knows

(a)  

6.

I'd like to work as part of a team.

a)

Yes.

b)

No.

7.

I enjoy helping people with their problems.

a)

Yes

b)

No

8.

I'm good at listening to people.

a)

Yes

b)

No

9.

I don't mind earning a small salary.

a)

It's OK.

b)

Earning a large salary is important for me.

10.

I'm good at making quick decisions.

a)

Yes

b)

No

11.

Taking risks doesn't worry me.

a)

TRUE

b)

FALSE

12.

I'm happy working by myself.

a)

TRUE

b)

FALSE

13.

I enjoy improvising.

a)

Yes, me too.

b)

No, I don't.

14.

I can handle detail and keep teams running smoothly.

a)

Yes, that's true.

b)

I don't think so.

15.

I'm good at delegating and helping the rest of the team to make decisions.

a)

Yes, that's true.

b)

I'm not. I'm a poor delegator.

16.

Out of the 6 C's, which is the most important C in Teamwork ___________

a)

Cooperation

b)

Communication

c)

Coordination

d)

Capability

17.

Stage 1 of the Team Building Process is ___________

a)

Storming

b)

Forming

c)

Performing

d)

Norming

18.

Stage 2 of the Team Building Process is ___________

a)

Storming

b)

Forming

c)

Performing

d)

Norming

19.

Stage 3 of the Team Building Process is ___________

a)

Storming

b)

Forming

c)

Performing

d)

Norming

20.

Latest addition of the 5th Stage in the Team Building Process is ___________

a)

Assimilating

b)

Calculating

c)

Adjourning

d)

Stimulating

21.

In order to succeed as a team you must

a)

Transition from "We" to "I"

b)

Transition from "I" to "We"

c)

Transition from "We" to "They"

d)

Transition from "They" to "We"

22.

The Biggest Barrier to Teamwork is

a)

Resistance to Change

b)

Individual Egos

c)

Fear of Failure

d)

Individual Capability

23.

Stage 4 of the Team Building Process is ___________

a)

Storming

b)

Forming

c)

Performing

d)

Norming

24.

You are asked to collaborate with a colleague from another department on a critical project. You have worked with this colleague before and have transferred departments because of his lack of cooperation. Your supervisor expects you to handle the project well. What do you do next?

a)

Inform the supervisor of the issue and request they assign another colleague to work with you.

b)

Tell the supervisor that you are not willing to work on the project and provide your reasons for that.

c)

Have an open discussion with the colleague up front and see if you could work collaboratively.

d)

Let the colleague know that you are open to discussion and are willing to collaborate if they do the same.

25.

How do you measure Team work?

a)

KPI's/KRA's

b)

Qualifying the data

c)

Quantifying the Data

d)

You cannot measure Team work

26.

Match the prefix (underlined) with the meaning.

mismatch

a)

not

b)

do badly

c)

former

27.

pro-European means

a)

opposite

b)

in favour of

c)

before

28.

Pre-event means

a)

not enough

b)

against

c)

before

29.

Post-activity means

a)

after

b)

too much

c)

not enough

30.

Disconnect means

a)

very

b)

former

c)

not

31.

Ex-military means

a)

opposite

b)

former

c)

after

32.

Bilateral means

a)

against

b)

former

c)

two

33.

Remotivate means

a)

again

b)

former

c)

after

34.

Multicultural means

a)

again

b)

many

c)

againt

35.

Hyperlink means

a)

not enough

b)

very/many more than usual

c)

opposite

36.

I enjoyed the team challenges whether my team solved them or not.

a)

Always

b)

Usually

c)

Sometimes

d)

Never

37.

I gave everyone an equal opportunity to have fun.

a)

Always

b)

Usually

c)

Sometimes

d)

Never

38.

I encouraged my teammates to do their best.

a)

Always

b)

Usually

c)

Sometimes

d)

Never

39.

I listened to my teammates when they had an idea to share.

a)

Always

b)

Usually

c)

Sometimes

d)

Never

40.

I demonstrated that I was a good sport.

a)

Always

b)

Usually

c)

Sometimes

d)

Never

41.

The definition of character is

a)

to tell the truth

b)

a person's normal behavior

c)

accepting winning and losing in a kind manner

d)

entering into another person's feelings

42.

The definition of sportsmanship is

a)

to tell the truth

b)

a person's normal behavior

c)

accepting winning and losing in a kind manner

d)

entering into the feelings of another person

43.

The definition of honesty is

a)

to tell the truth

b)

a person's normal behavior

c)

accepting winning and losing in a kind manner

d)

entering into the feelings of another person

44.

The definition of empathy is

a)

to tell the truth

b)

a person's normal behavior

c)

accepting winning and losing in a kind manner

d)

entering into the feelings of another person

45.

Which team building skill requires team members to operate in an atmosphere of honesty and openness?

a)

empower

b)

delegate

c)

build trust

d)

effective communication

46.

Which team building skill allows you to give other team members constructive criticism to make the team better and improve?

a)

effective communication

b)

delegate

c)

empower

d)

positive feedback

47.

Which leadership trait of a leader allow them to be analytical and thoughtful in making decisions?

a)

Team builder

b)

Good decision maker

c)

Passionate

d)

Good work ethic

48.

Which leadership trait allows a leader to be consistent, organized, and open-minded?

a)

Good character

b)

Good work ethic

c)

Visionary

d)

Passionate

49.

Which leadership trait of a leader allows them to work in the present, learn from the past, and look to the future?

a)

Visionary

b)

Good work ethic

c)

Team builder

d)

Good decision maker

50.

Which team building skill enhances each team members' self confidence in their own capabilities?

a)

delegate

b)

effective communication

c)

empower

d)

positive feedback

51.

Which team building skill allows teams to divide responsibilities and be responsible for his or her task?

a)

effective communication

b)

delegate

c)

empower

d)

build trust

52.

Which is NOT a characteristic of having Good Character?

a)

Being honest and trustworthy

b)

Being disrespectful

c)

Being empathetic

d)

Having a sense of humor

53.

A leader is a person who:

a)

Guides

b)

Directs

c)

Commands

d)

All of the these

54.

A process that enables a group to work effectively and collaboratively to achieve a common goal is?

a)

leadership

b)

team building

c)

effective communication

d)

building teams

55.

What is team building?

a)

Team building is working as an individual.

b)

Team building is knowing how to help individuals work as a cohesive group where all members feel invested in the direction and accomplishments of the team.

c)

Team building is constructing a team.

56.

Which team building skill requires members to balance deadline and assignments?

a)

Problem solving

b)

Communication

c)

Time management

57.

Which team building skill allows you to think outside the box?

a)

Time management

b)

Problem solving

c)

communication

58.

Which team building skill allows you to build relationships in the workplace ?

a)

communication

b)

leadership

c)

collaboration

59.

Which team building skills allows you to make better decisions?

a)

Listening skills

b)

Time management

c)

Critical thinking

60.

Which team building skills allows you to act as a mentor or leader?

a)

Listening

b)

Leadership

c)

Critical thinking

61.

Which team building skills allows you to enhance your own skills?

a)

Collaboration

b)

Critical thinking

c)

Listening

62.

Which team building skills encourages you to hear other member of your team?

a)

Communication

b)

Listening

c)

Collaboration

63.

What does the "T" in TEAM represent?

a)

Tough

b)

Together

c)

Tense

d)

Through

64.

A team is a group of people who are united in working towards a common goal?

a)

True

b)

False

65.

What is teamwork?

a)

A group of people working against each other

b)

A person trying to work alone

c)

A willingness to share knowledge and skills to assist the team in achieving a common goal

d)

The unwillingness to share knowledge and skills to assist the team in achieving a common goal

66.

For a team to be successful there must be

a)

Open communication

b)

Commitment and co-operation

c)

Recognizing everyone on the team is important

d)

All of the above

67.

It is important to have good group cohesiveness

a)

True

b)

False

68.

How can good teamwork benefit employers?

a)

Better employee parties

b)

More breaks for employees

c)

Improved production, reduced turnover, and increased profits

d)

Higher absenteeism

69.

Which of the following are features of good teamwork?

a)

Positive attitudes

b)

Co-operation

c)

Trust & support

d)

All of the above

70.
As per your understanding, choose the best option amongst the below
a)
As you are a store manager of one of our top retail outlets for the past few years, I wanted to share our new product placement strategy with you. These new ideas will boost consumer demand for our vivo products even more. I believe making these changes will help you. Let’s meet next Monday to discuss this further.
b)
Your outlet is one of the top performing outlets for the past few years. I wanted to share our new placement strategies with you. These will generate more consumer demand for our products. I believe you can apply these strategies and boost your sales. Can we meet next week so that we can discuss this further?
c)
Being a store manage r for one of our top retail chains, I am sure our new product placement strategies would interest you. As you have witnessed over the years our company always identifies different ways to generate consumer demand for our products. Why don’t we meet next week to discuss these new strategies
71.
Which of these will help you establish a clear purpose and help into the next steps during opening your conversation with the retailer?
a)
Doing homework about the outlet/retailer
b)
Leveraging your reputation
c)
Asking for suitable time to explore opportunities
d)
All of the above
72.
As a TL, which is the first aspect you need to be mindful of during your interaction with the VBA?
a)
What to ask
b)
Why to ask
c)
When to ask
d)
None of these
73.
If you ask the VBA about the challenges he is facing while selling the products, which aspect are you trying to understand ?
a)
Goals
b)
Reality
c)
Options
d)
None
74.
Having which of these discussions effectively helps you figure out ‘what to offer’?
a)
Opening
b)
Solutioning (Probing)
c)
Closing
d)
None of these
75.
Which of these is likely to make your solutioning ineffective?
a)
Pushing your flagship products
b)
Assuming what the prospect wants
c)
Offering a product which is expensive
d)
All of the above
76.
If you want to offer a particular product to the retailer, which of these would help you to get his attention to add the product to his shelf?
a)
Covering all the features of his product
b)
Understanding if he has any concerns about the product
c)
Criticize competition products
d)
None of these
77.
You are looking at adding a new product with the retailer, while offering the product, you say to him, “Our customer survey showcased a rating of 9 out of 10 which shows how happy our customers are with this product” Is this an effective solutioning statement ?
a)
Yes, because I am checking his interest
b)
No, because I am not being selective about which feature to explain
c)
No, because I am offering him the wrong product
d)
Yes, because I am establishing the ‘why’ behind the product
78.
How can you handle a retailer who is worried about the customer demand for a particular product?
a)
Acknowledging his apprehensions
b)
Highlighting research
c)
Leveraging the sales records of that product
d)
All of the above
79.
You are having a discussion with the VBA regarding an activity/task that you want to assign him/her. Which of these is something you should establish clarity on ?
a)
What are the next steps
b)
Who will take care of next steps
c)
What are the timelines
d)
All of the above
80.

What does V stand for in the acronym VUCA world?

a)

Very

b)

Voracious

c)

Volatile

d)

Varied

81.

TRUE or FALSE

Employees at present remain the same as they have been prior to the pandemic.

a)

TRUE

b)

FALSE

82.

Based on this perspective, the leader assumes that employees dislike work.

a)

Theory X

b)

Theory Y

c)

Action Centered Leadership Theory ACT

d)

Situational Leadership Theory (SLT)

83.

Based on this theory, the leader assumes that employees see work as something as natural as leisure and rest.

a)

Theory X

b)

Theory Y

c)

Action Centered Leadership Theory (ACT)

d)

Situational Leadership Theory (SLT)

84.

This is also known as the "it depends" leadership model.

a)

Theory X

b)

Theory Y

c)

Action Centered Leadership Theory (ACT)

d)

Situational Leadership Theory (SLT)

85.

An employee with low competence and confidence level must be dealt with....

a)

Telling Style

b)

Selling Style

c)

Participating Style

d)

Delegating Style

86.

This style is best used with followers or high levels of competence and maturity

a)

Telling Style

b)

Selling Style

c)

Participating Style

d)

Delegating Style

87.

Balancing the Task, Team, and Individual is an impossible thing to accomplish.

a)

TRUE

b)

FALSE

88.

Based on Hill's Leadership model, it is enough that teams get the job done.

a)

True

b)

False

89.

According to Hill, teams are ultimately deemed effective if they get the job done and maintain a cohesive team.

a)

True

b)

False

90.

Leaders of virtual teams need to focus more on building relationships than do leaders of colocated teams.

a)

True

b)

False

91.

Networking and negotiating support are examples of internal team leadership actions.

a)

True

b)

False

92.

Internal leadership action is warranted when the team needs help in dealing with task OR relational issues.

a)

True

b)

False

93.

Teams who use distributed leadership principles have some advantages over single leader teams.

a)

True

b)

False

94.

From a functional perspective, the leader has a special responsibility to do what is necessary to meet the needs of the group.

a)

True

b)

False

95.

Hill’s team leadership approach is mainly focused on leader ______.

a)

decisions

b)

directions

c)

dependence

d)

delegation skills

96.

Which of the following is true about the team leadership approach?

a)

Its simplicity makes it easy to apply in specific situations.

b)

The models help teams to analyze themselves.

c)

It ignores the contemporary notion of shared leadership.

d)

It fails to take external factors into consideration.

97.

Reliance on teams in modern workplaces is due in part to ______.

a)

need to reduce stress in the workplace

b)

flattening of organizational structures

c)

individual work is not valued in modern society

d)

hierarchical structures are increasingly necessary

98.

Which of Larson and LaFasto’s characteristics of team excellence is associated with Hackman’s “supportive organizational context”?

a)

external support and recognition

b)

principled leadership

c)

standards of excellence

d)

competent team members

99.

Our emergency room medical team functions well together because we focus on the collective objective of helping others. Our team is displaying which characteristic of team excellence?

a)

clear, elevating goal

b)

results-driven structure

c)

competent team members

d)

unified commitment

100.

Internal relation-oriented leadership actions include ______.

a)

goal focusing

b)

managing conflict

c)

networking

d)

facilitating decisions

101.

When a leader uses skills to improve the relationship performance effectiveness of the team, he is using ______.

a)

environmental leadership monitoring processes

b)

external leadership action processes

c)

internal relational leadership actions

d)

internal task leadership actions

102.

The team is functioning really well; what is the leader’s responsibility now?

a)

take appropriate action

b)

There is no action required

c)

monitor the internal and external environments

d)

provide relational coaching

103.

When my team leader asks her boss for necessary resources, support, and recognition to support team processes, she is completing ______.

a)

a relational external leadership action

b)

an external environmental leadership action

c)

a task internal leadership action

d)

a relational internal leadership action

104.

Internal leadership task actions include ______.

a)

Monitoring

b)

environmental actions

c)

facilitating decisions

d)

coaching

105.

What are the two types of communication taught about

a)

Verbal and Written Communication

b)

Verbal and Non Verbal Communication

c)

Physical and Digital Communication

d)

Communication between two people and communication between more than two

106.

Select all which apply to listening but not hearing

a)

Making an effort to hear something

b)

Being told something

c)

Paying attention to someone talking

d)

Being part of an audience

107.

Why is active listening difficult?

a)

Because it takes a lot of energy

b)

Because you have to move around a lot to do it

c)

Because it requires the listener to stay still and only listen

d)

Because it requires a listener to put aside their internal reactions to what is being said

108.

Select all of which would apply to Active Non-Listening

a)

Giving the other person your version

b)

Introducing new subjects to change the subject

c)

Repeat conversationally back to them, in your own words, your understanding of the meaning.

d)

Allowing Silences

e)

Think of what you are going to say while the other person is talking

109.

Why are communication skills important to a leader? (As taught in this lesson)

a)

They allow a leader to control the group better

b)

They give the leader an easier job

c)

They permit the flow of information from one individual to another or to a group

d)

They make the leader look good

110.

What are the three steps in the process of communication?

a)

Receiving, Interpreting and Responding

b)

Interpreting, Formulate Response, Responding

c)

Think About Topic, Listen, Respond

111.

What are possible effects when a receiver has to overcome barriers? (multiple)

a)

Defensiveness

b)

Joy

c)

Feeling of defeat

d)

Feeling of learning something new

112.

Select which three are categories that barriers of communication are broken down into

a)

Delivery

b)

Environmental Factors

c)

Interpersonal Factors

d)

Distraction Factors

e)

Hunger Factors

113.

On the morning of a big meeting, two key team members call in sick. You:

a)

Call them and firmly encourage them to come in anyway.

b)

Roll up your sleeves and work with the team to get ready.

c)

Call for a quick 15-minute huddle to redistribute their responsibilities.

d)

Call in your most trusted player and ask him or her to step in and take charge.

114.

On the morning of a big meeting, two key team members call in sick. You:

a)

Call them and firmly encourage them to come in anyway.

b)

Roll up your sleeves and work with the team to get ready.

c)

Call for a quick 15-minute huddle to redistribute their responsibilities.

d)

Call in your most trusted player and ask him or her to step in and take charge.

115.

In the middle of crunch time on a critical project, a pipe bursts in the break room, flooding the whole floor and jeopardizing the computers. You:

a)

Google the instructions and fix it yourself so the team is minimally disturbed.

b)

Call an emergency plumber and keep close as he works so it gets done fast.

c)

Rally the team and get their ideas on how to keep the workflow going.

d)

Tell your team members to grab their laptops and have your assistant book a large room for the day at a local restaurant.

116.

It's your job to address the crowd at the quarterly meeting and set the tone for the rest of the year. Your speech emphasizes:

a)

How great the team is and how much you enjoy working with your people.

b)

The value to the team of following organization procedures to increase productivity.

c)

The importance of all employees making the organization successful and thinking creatively to get ahead of the trend.

d)

The exciting new developments in your field and how your company can lead the way to the future.

117.

Your team has encountered a major setback, and you call everyone in for a meeting. At the end, your people respond by:

a)

Quietly returning to their desks, feeling nervous but calmer than before.

b)

Firing up their computers, initiating your recommended course of action with determination.

c)

Chiming in with their own suggestions and ideas, which could be incorporated with your own.

d)

Returning to their desks with genuine excitement, ready to go back to square one if necessary.

118.

You have just had a quarter section in which the team exceeded all the benchmarks. You:

a)

Treat them all to a catered lunch.

b)

Give a rousing speech that personally acknowledges each individual's contribution.

c)

Invite them to a celebratory strategy session dinner with cocktails to set new benchmarks for the next quarter.

d)

Plan an off-site retreat, complete with adventure activities, to envision a new audacious goal for the rest of the year.

119.

The weekend finally arrives after a hectic but very fruitful week. You:

a)

Decide to sleep in Saturday as a reward.

b)

Send out a "Great job, everybody!" email before you leave the office on Friday.

c)

Spend Sunday sketching out ideas to beat your record for the last week.

d)

Dedicate time every morning to dreaming up an exciting new project to show everyone on Sunday morning.

120.

You have arrived at the annual conference and look over the program of sessions and speeches. You choose to spend most of your time at:

a)

Workshops and small groups aimed at the key to employee efficiency and satisfaction.

b)

A keynote and some panels on employee empowerment and growth.

c)

An all-day workshop on establishing personal and professional trajectories.

d)

A round table with industry leaders, a keynote by a famous entrepreneur, and the networking events.

121.

There's no avoiding it … you're going to have to cut the well-liked but ineffective staff member. When you call her into your office, after you give the bad news, you:

a)

Follow with an encouraging speech about the many talents she has that will see her through.

b)

Offer to be a positive reference for her at future employers.

c)

Give her the name and number of a colleague with a position that would suit her well.

d)

Take her to lunch and spend some time discussing a career path she might truly enjoy.

122.

An employee asks to talk to you about applying for a promotion you know is out of his current reach. Your response is to:

a)

Gently but firmly suggest he might be ready in a year or so.

b)

Explain what skills he needs and guide him through a self-assessment.

c)

Help him lay out a plan for developing the skills he needs and track his progress

d)

Show him some possibilities for other jobs shifts he has not considered and get him energized about a new direction.

123.

On the morning of a big meeting, two key team members call in sick. You:

a)

Call them and firmly encourage them to come in anyway.

b)

Roll up your sleeves and work with the team to get ready.

c)

Call for a quick 15-minute huddle to redistribute their responsibilities.

d)

Call in your most trusted player and ask him or her to step in and take charge.

124.

In the middle of crunch time on a critical project, a pipe bursts in the break room, flooding the whole floor and jeopardizing the computers. You:

a)

Google the instructions and fix it yourself so the team is minimally disturbed.

b)

Call an emergency plumber and keep close as he works so it gets done fast.

c)

Rally the team and get their ideas on how to keep the workflow going.

d)

Tell your team members to grab their laptops and have your assistant book a large room for the day at a local restaurant.

125.

It's your job to address the crowd at the quarterly meeting and set the tone for the rest of the year. Your speech emphasizes:

a)

How great the team is and how much you enjoy working with your people.

b)

The value to the team of following organization procedures to increase productivity.

c)

The importance of all employees making the organization successful and thinking creatively to get ahead of the trend.

d)

The exciting new developments in your field and how your company can lead the way to the future.

126.

Your team has encountered a major setback, and you call everyone in for a meeting. At the end, your people respond by:

a)

Quietly returning to their desks, feeling nervous but calmer than before.

b)

Firing up their computers, initiating your recommended course of action with determination.

c)

Chiming in with their own suggestions and ideas, which could be incorporated with your own.

d)

Returning to their desks with genuine excitement, ready to go back to square one if necessary.

127.

You have just had a quarter section in which the team exceeded all the benchmarks. You:

a)

Treat them all to a catered lunch.

b)

Give a rousing speech that personally acknowledges each individual's contribution.

c)

Invite them to a celebratory strategy session dinner with cocktails to set new benchmarks for the next quarter.

d)

Plan an off-site retreat, complete with adventure activities, to envision a new audacious goal for the rest of the year.

128.

The weekend finally arrives after a hectic but very fruitful week. You:

a)

Decide to sleep in Saturday as a reward.

b)

Send out a "Great job, everybody!" email before you leave the office on Friday.

c)

Spend Sunday sketching out ideas to beat your record for the last week.

d)

Dedicate time every morning to dreaming up an exciting new project to show everyone on Sunday morning.

129.

You have arrived at the annual conference and look over the program of sessions and speeches. You choose to spend most of your time at:

a)

Workshops and small groups aimed at the key to employee efficiency and satisfaction.

b)

A keynote and some panels on employee empowerment and growth.

c)

An all-day workshop on establishing personal and professional trajectories.

d)

A round table with industry leaders, a keynote by a famous entrepreneur, and the networking events.

130.

There's no avoiding it … you're going to have to cut the well-liked but ineffective staff member. When you call her into your office, after you give the bad news, you:

a)

Follow with an encouraging speech about the many talents she has that will see her through.

b)

Offer to be a positive reference for her at future employers.

c)

Give her the name and number of a colleague with a position that would suit her well.

d)

Take her to lunch and spend some time discussing a career path she might truly enjoy.

131.

An employee asks to talk to you about applying for a promotion you know is out of his current reach. Your response is to:

a)

Gently but firmly suggest he might be ready in a year or so.

b)

Explain what skills he needs and guide him through a self-assessment.

c)

Help him lay out a plan for developing the skills he needs and track his progress

d)

Show him some possibilities for other jobs shifts he has not considered and get him energized about a new direction.