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WorksheetsNebraska Assessment
Total questions: 29
Worksheet time: 2hrs 21mins
What is the website for the foodbank?
https://foodbankheartland.com
What is the opening statement for the ACCESS Nebraska account?
When selecting a date range, it cannot exceed a range of?
170days (5months)
180days (6months)
3months (90days)
What are the two headings/categories that programs and services offered by ACCESS Nebraska fall under?
List five benefits that are available through economic assistance.
Who is an Authorized Representative?
True or false callers are directed to their eligibility workers based on their area codes ?
True
False
List 3 reason why a caller/client would be referred to their eligibility case worker ?
What is the highlighted?
What is displayed on the screen? What is the name of the icon?
What is the most accurate way to confirm the correct master case?
What is an Release of Information form and where can it be found in N-Focus?
Verbal permission is acceptable but is required for every phone call that includes an individual who does not have any permission giving forms on file or administrative roles.
True
False
Explain the details of this window in N- Focus
Once contacted by an authorized representative which information would a customer service rep need to collect to complete verification?
How do you locate an assigned worker in N-Focus.
What does the icon below highlighted in RED mean ?
what are the three main types of applications?
Phone, in person and email
At the local office, At your workplace, with the Eligibility Case worker
Paper Application,Electronic Application, Phone Application
Other
What is a Quick submit application and which information should be added to this application?
How many children does Beyoncé and Jay -Z have?
1
3
4
In the event you come across a RESTRICTED Case, these should be referred onto the assigned Eligibility Operations Worker
True
False
What does the icon below highlighted in RED mean ?
What is the master case number and who is the head of the household?
What programs are the customer currently receiving? Are they currently assigned to a case worker?
State the excluded member .
What is a Relia Card?
What does the acronym ADC mean?
Any questions pertaining to approved hours for Child Care benefits should be:
What if I'm determined ineligible for Medicaid?
